525 United Street, Downtown Key West, Key West, FL 33040, United States
#40 of 51 B&Bs and Inns in Key West
Guests' ChoiceBased on 1086 hotel reviews
7.5Cleanliness
7.9
Comfort
8.0
Location
9.0
Facilities
7.7
Staff
8.3
Value for money
7.1
Free WiFi
7.6
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End of dialog contentReviewed: 20 September 2024
Lindsey
United StatesThe room was smaller than we thought. The key card to the room had to be reset a couple of times.
The space was quiet and cozy and the atmosphere was relaxing. The breakfast was good. The staff was very helpful and courteous.
Stayed in September 2024
Reviewed: 14 September 2024
Fryer
United KingdomThe ONLY bad thing was the room air condition unit was as loud as a freight train and made sleeping hard. This is the ONLY fault though. Beautiful hotel and will come again!
Everything!! The 2 pool areas are very clean and tidy & has a hot tub. Wifi is great. Location to Duval Street is 1 minute. FREE breakfast is great.
Stayed in September 2024
Reviewed: 11 September 2024
Kathy
United StatesNo dresser in room so our room felt very unorganized. Used iron board to organize stacks of clothes. Pillows were not very fluffy. Rented bicycles from hotel cost more than up street.
Breakfast was great, pools and hot tub relaxing and clean, wine and cheese every night was nice, staff friendly, location is great.
Stayed in September 2024
Reviewed: 2 September 2024
Michelle
United StatesMy husband and I really enjoyed this property. It was clean and had a lot of character comfortable and overall a perfect place for a couple who didn’t want to be bothered by children.
Stayed in August 2024
Reviewed: 23 August 2024
Angela
United StatesParking charges/off site location as well as lack of handicap location at hotel.. House leaning every 2days but not end of world
Separate pools having heated & non as well as being open 24/7 AMAZING!!!! This is what sold me on your location & what will bring me back again!
Stayed in August 2024
Reviewed: 23 August 2024
Heather
CanadaThe air conditioning unit is very noisy. Bring earplugs
The quaintness of the building. The close proximity to restaurants and attractions. Has a complimentary happy hour every day
Stayed in August 2024
Reviewed: 21 August 2024
Dag
United StatesCute little cottage at the end of the island. One of many properties managed by Southernmost
Stayed in July 2024
Reviewed: 19 August 2024
Daniel
United StatesThe bed is room 122 is slanted. We had to sleep with our heads at the end of the bed.
Stayed in August 2024
Reviewed: 18 August 2024
Joseph
United StatesParking very expensive Iguanas pooping around pool but cool to see them come out to eat at happy hour. It's not a game changer because staff always cleaned up
Cheese and wine happy hour Pools and hot tub Breakfast
Stayed in August 2024
Reviewed: 16 August 2024
Kelsi
United StatesJust wish there were more hot breakfast options. I did love that they had bagels though! I’ve been craving them for awhile 😂
The woman who checked me in was 100/10! I can’t remember her name though. She helped book some excursions and her hospitality is a big reason I’d book with them again!!
Stayed in August 2024
Reviewed: 4 August 2024
Sayoko
United StatesVery old room and very old bathroom. Room smell of humidity and you can hear everything from the other rooms. A constant slamming of the only door that exits to the street and you can hear it from the second floor. Checking counter young lady in the afternoon was not very helpful or knowledgeable. Breakfast lacks options giving consideration to people who may not eat cold boil eggs, and only has some fruit that comes in a plastic container and it’s dumped on a bowl.
Location, pool/outdoor area.
Stayed in August 2024
Reviewed: 31 July 2024
Sandra
United StatesWater pressure needed to be improved. Hot water needed to be warmer.
Location. Comfortable beds and friendly staff. Pools clean and secluded behind privacy fence.
Stayed in July 2024
Reviewed: 23 July 2024
Melissa
United StatesI dislike booking.com they state they have a price match guarantee but they don't stand by it this room was $50 cheaper per night the day we went to check in. Book with the inn itself
Great relaxed vibe iguanas by the pool excellent staff especially kia she went above and beyond I will be back!
Stayed in July 2024
Reviewed: 20 July 2024
Sheila
United StatesThe first night was not good. The commode was for a 3 year old, Way down on the floor! The floor was wobbly and there was no place to put 2 suitcases.
Nice pool, 2nd room for second and 3rd nights was a lot better!!!
Stayed in July 2024
Reviewed: 19 July 2024
Andrea
United StatesOverall maintenance of the room was awful. Visible water damage. Base boards and doors rotting walls peeling and ac unit was just cut into the wall with half done plaster job no paint to finish it off. Room was just dingy and the pull out bed was awful not comfortable at all. Staff in the front was almost non existent.
Location and pool
Stayed in July 2024
Reviewed: 13 July 2024
Daiana
United StatesThe room wasn't 100% clean
Great location
Stayed in July 2024
Reviewed: 1 July 2024
Lauren
United StatesThe iguanas that are pool side. they are a little too comfortable with their environment. Showers are tiny.
Good locations. Rooms are clean, facility is clean. Breakfast and happy hour is nice. It is quiet and quaint.
Stayed in June 2024
Reviewed: 28 June 2024
Mark
United StatesPaid $300 a night as they only clean the room after 2 night? Ridiculous.
Stayed in June 2024
Reviewed: 26 June 2024
Sian
AustraliaThe breakfast was okay but could've been better. Some fresh fruit would've been nice (even just a banana) as the fruits served were tinned. I was appalled at the amount of waste at breakfast. Why not use actual cutlery, plates, cups, etc rather than single use plastic? It's an awesome hotel but I hate that so much waste would've gone into landfill. This needs to be improved upon.
I loved the location - so easy to walk everywhere and the swimming pools were awesome! Great to cool off after all of that walking! Fantastic cheese and wine happy hour and lovely friendly staff.
Stayed in June 2024
Reviewed: 26 June 2024
Stuart
United StatesToliet barly flushed and low water pressure
Breakfest was a standard motel 8 contential breakfest nothing special location was good if your trying to stay away from all the partying on duval street 5 min walk to the 90 mile marknto cuba bouey
Stayed in June 2024
Reviewed: 21 June 2024
Missy
United StatesThe space was small. I cut my toe, opening the refrigerator door. The 1st set of towels I used were so rough. The next day, i got softer ones which they were happy to replace. The soaps & shampoos need to updated.
It was clean, everyone was super nice & helpful! I would've liked a little more space & it was hard to stay cool, but that's the areas climate. The hotel itself was very nice & accommodating. The little extras were great.
Stayed in June 2024
Reviewed: 19 June 2024
Felix
United StatesThe facility as a whole was dated and in need of repairs the room was tiny and in need of repairs and not sure what the pricey resort fee is for you can find a better place for cheaper
The location and pool
Stayed in June 2024
Reviewed: 16 June 2024
Dodič
SloveniaThe location and the pool were amazing. Breakfast was a bit poor, but you get free wine and snaks for happy hour, which is very nice. Room was clean and spacious enough.
Stayed in June 2024
Reviewed: 15 June 2024
Cheryl
United StatesAs a diabetic would love to of had a few choices for breakfast. Please add atleast some sugar free syrup or more protein options. Our t.v. did not work . And the walls needs some attention. Re taped and painted.
Good location. Quite. Lived the hot tub and pools. The wine and cheese was very nice
Stayed in June 2024
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