6483 Richmond Road, Williamsburg, VA 23188, United States
#66 of 74 hotels in Williamsburg
Guests' ChoiceBased on 1879 hotel reviews
5.4Cleanliness
6.2
Comfort
6.3
Location
7.4
Facilities
5.7
Staff
6.9
Value for money
6.4
Free WiFi
7.0
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End of dialog contentReviewed: 27 June 2023
Washington
United StatesFaculty had an ok attitude. My room key didn't work 2 nights in a row. Room smelled like cigarettes, and there were bugs found multiple times.
The convenience of the location
Stayed in May 2023
Reviewed: 26 June 2023
Earl
United StatesThe amenities need improvement. Staff did what they could to help. The room phone did not work The TV remote had to be replaced. We're told motel was going through renovations. Ceiling was partially painted.
Stayed in June 2023
Reviewed: 26 June 2023
Heather
United StatesSmoke detector in room was disabled, signs of burn marks in carpet, handle fell off of the tub, beds aren’t very comfortable
Clean
Stayed in June 2023
Reviewed: 26 June 2023
Misty
United StatesPool was closed, should update website to say under maintenance. One of the main reasons I wanted to stay there was the pool and breakfast buffet, no breakfast buffet it was a brown bag not many healthy options in the bag I feel.
Bathroom was big, beds were big n some what comfy
Stayed in May 2023
Reviewed: 26 June 2023
V
United StatesPlace needs to be renovated.
Location was great!
Stayed in June 2023
Reviewed: 22 June 2023
Jesse
United StatesPool is “under construction” that’s the only reason I picked it for me and my daughter. Morning staff was rude as I asked about early check in I was told there are no clean rooms at 12pm so within 3 hours I assume 300+ rooms were cleaned perfectly
Location that is all
Stayed in June 2023
Reviewed: 19 June 2023
G
United StatesThe pool wasn't available due to renovations, and they gave me a hard time about getting a couple extra wash cloths in my rooms... When I booked I said there would be a total of five in my room... two adults n three kids, But they only wanted to give me three wash cloths and gave me a hard time...
The rooms were pretty decent. They're undergoing renovations, so there's not much more to say.
Stayed in June 2023
Reviewed: 19 June 2023
Kiema
United StatesThe 4th floor smelled like mildew and there were mildew in my bathroom ceiling. Was moved to another floor for comfort.
Bagged Breakfast was ok. Needed cereal though.
Stayed in June 2023
Reviewed: 17 June 2023
John
United Statesfitness area old outdated and probably unsafe
location
Stayed in June 2023
Reviewed: 17 June 2023
Katrina
United StatesThe room should have been cleaned better it was hair and the bathroom was still alil dirty..although the beds are very comfortable the sheets and pillows had alot of stains
The staff is always a joy
Stayed in May 2023
Reviewed: 15 June 2023
Lavelle
United StatesThe breakfast. The smell in the hallways. The staff could’ve been nicer. I stayed there for 3 days everyday i had to go down to the front desk and get a new key because our old one wouldn’t work. I asked the lady why do i have to keep coming up here she said maybe because we had our phones on us and the cellphone might’ve messed the card up. Doesn’t make sense but that’s what she told me.
I liked they had smoking rooms cause you can’t find much hotels that allow you to smoke in some rooms.
Stayed in June 2023
Reviewed: 6 June 2023
Natalie
United StatesThere were holes at the outlets, brown smears on the ceiling, bugs. Check in could be more friendly. It smelled bad.
Bedding, price, quiet, fridge, microwave. Checkout was friendly.
Stayed in June 2023
Reviewed: 5 June 2023
Julie
United StatesSmall of spoke in hallways and elevators and it wasn't cigarette smoke
The people were friendly and helpful during our stay
Stayed in June 2023
Reviewed: 3 June 2023
Terri
United Statessoap was open and already used.
location
Stayed in June 2023
Reviewed: 31 May 2023
Annette
United StatesThe entire hotel seemed to be under construction. Continental breakfast was prepackaged in a bag behind check-in counter. Coffee machine only worked one morning. The pool was also closed for construction. Room itself was okay.
Stayed in May 2023
Reviewed: 29 May 2023
Jeffrey
United StatesRoaches in Room! Sink Stopped Up
No Breakfast available
Stayed in May 2023
Reviewed: 29 May 2023
Elizabeth
United StatesBlood everywhere on the walls sheets
How big the bathroom is
Stayed in May 2023
Reviewed: 28 May 2023
Angela
United StatesRoom could have been Better
Stayed in May 2023
Reviewed: 22 May 2023
Greg
United StatesInner bed sheet had crusted snot I'm guessing on it I told the front desk and left a note
Staff was nice
Stayed in May 2023
Reviewed: 22 May 2023
Elegria
United Stateslocation was difficult to find using GPS
Lobby was nice and clean. there was a fitness room on my floor and a tea room.
Stayed in May 2023
Reviewed: 14 May 2023
Debra
United StatesNeeds updated bad. Bag breakfast? Deciving...
Stayed in May 2023
Reviewed: 9 May 2023
Mccurry
United StatesBed bugs
The staff were friendly.
Stayed in May 2023
Reviewed: 8 May 2023
Lyndsay
United StatesIt obviously needs renovation; peeling paint, aged mirrors, beds were not comfortable (definitely spring mattresses), cracked tiles. Housekeeping started earlier than any place I’ve ever stayed at, but room & hallway wasn’t as clean as they should’ve been; I.e. there was hair on the catcher in the shower when we arrived, one of the beds in our room had stained linen, the hallway to our room had the same lollipop stick for three days before it was cleaned. we didn’t bother trying to use the pool because of these factors.
It was close to everything; interstate, shopping, activities
Stayed in May 2023
Reviewed: 24 April 2023
Stacy
United StatesVery old not worth the money I paid pictures on line not truthful
The area
Stayed in April 2023
Reviewed: 17 April 2023
Michelle
United Statespool and cafe are closed room cleanliness was a concern
The staff was friendly and the location is great!
Stayed in April 2023
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