845 East Chocolate Avenue, Hershey, PA 17033, United States
#21 of 23 hotels in Hershey
Guests' ChoiceBased on 570 hotel reviews
6.3Cleanliness
7.2
Comfort
7.3
Location
8.1
Facilities
6.6
Staff
7.5
Value for money
6.9
Free WiFi
6.9
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End of dialog contentReviewed: 19 September 2024
Denise
United StatesParking should be exclusive to the hotel guest not the restaurant patrons or the hotel staff.
Stayed in September 2024
Reviewed: 16 September 2024
Knox
United StatesThe pictures on the website make it look a lot bigger and nicer looking than it was. Basically disappointed as soon we pulled in wasn't what we expected.The pool was closed. The restaurant employees took guest parking spaces.
Convenience of the ice machine, parking outside the room when we could get it , our own front porch
Stayed in September 2024
Reviewed: 7 September 2024
Sandy
United StatesWe booked a room for 1 night as we decided to drive early to Hershey for another hotel reservation the next morning. We arrived at the hotel at 10:30 pm and checked out at 8:30a. Later in the day, I received a $15 charge on my credit card a couple of hours after I left. When I called to ask about the charge, I was told it was "stains" found on a towel that couldn't be removed after the wash. When I asked how they knew that towel belonged to me, the staff replied, " The housekeeper noted it." But then said all towels from several rooms get washed together, and they determine it was mine. It did not make any sense at all. Knowing the conversation was not going anywhere, I hung up. The staff at the hotel called back and apologized. There was confusion. It was a missing towel that was noted. We used 1 face towel and 2 large towels. It was a stay for 1 night, and we were all exhausted from a 4-hour drive. It is absolutely annoying that I am penalized for missing towels I did not take. I have no reason to take their towels as we are checking into another hotel right after checking out at 8:30a. After this experience, I am forever bringing my own towel to all my hotel stays.
Stayed in September 2024
Reviewed: 25 August 2024
Theresa
United StatesNoise level because of closeness to the street. Can hear cars constantly going by
Clean, location close to Amusement park and price
Stayed in August 2024
Reviewed: 22 August 2024
Dixon
United StatesContinental breakfast was what was given. Would advertise it as such .
Room was nice. Location was perfect.
Stayed in August 2024
Reviewed: 13 August 2024
John
United StatesOutside of hotel looks rundown and unsafe, but room was very quiet, comfy, and clean. Also, wish the pool was open until 10pm. When it closes prior to the park closing, its disappointing. Most want to swim after a long hot day in the park.
Outside of hotel looks rundown and unsafe, but room was very quiet, comfy, and clean.
Stayed in August 2024
Reviewed: 4 August 2024
Tasha
United StatesThe hours of the pool
How close it was to the hershey stadium
Stayed in August 2024
Reviewed: 28 July 2024
Shannon
United StatesPillows were too hard, mattresses need to be replaced(one side was sinking in), microwave needs to be replaced- it doesn't heat up. Need to add childrens channels to TV
The location was good
Stayed in July 2024
Reviewed: 9 July 2024
Beverly
United StatesWay too much money for very small room, no coffee maker in room
Room was decent and clean
Stayed in July 2024
Reviewed: 6 June 2024
Jeanie
United StatesA bit outdated but can see renovations are in the works!
Location and amazing restaurant in hotel! Outdoor seating and pool.
Stayed in June 2024
Reviewed: 16 May 2024
Rachel
United StatesThey didnt have a nice variety of breakfast.
It was pretty close to hershey park.
Stayed in May 2024
Reviewed: 14 May 2024
Paulette
United StatesManager was never around and he was rude when we checked in and had questions about bars in the shower. The breakfast was horrible. There were small Styrofoam bowls to make oatmeal in the microwave and they were not only too small they melted.
Close to our destinations.
Stayed in May 2024
Reviewed: 13 May 2024
Patricia
United StatesThe door to go in and out of in the hallway to our room was unlocked 24 hours. As a woman traveling alone, that made me uncomfortable. It should have card access to the outside door into the hall for security, just like individual rooms.
Room was clean, updated and mattress was comfortable.
Stayed in May 2024
Reviewed: 11 May 2024
Natasha
United StatesIt wasnt as aesthetically pleasing as expected. The shower was gorgeous though, but the bathroom fan didn’t work/exist. The pillows were lumpy and unsupportive.
Location
Stayed in May 2024
Reviewed: 6 May 2024
Daniel
United StatesBreakfast options were limited.
Friendly staff
Stayed in March 2024
Reviewed: 25 March 2024
Andre
United StatesI just didnt like the fact it didn't have a hot breakfast. Outside of that the stay was great.
The room was clean and comfortable. It was a great lcoation
Stayed in March 2024
Reviewed: 25 March 2024
Elizabeth
United StatesMy husband said the Mattress could've been a bit more firm for his liking. But the room was very clean and cozy.
We didn't do the breakfast. But we loved the location it was the perfect distance from Hershey Park and it was in a very safe a clean area.
Stayed in March 2024
Reviewed: 18 March 2024
Santo-ana
United StatesTHE RESERVATION SAID BREAKFAST INCLUDED; BUT THERE WAS NO BREAD, NO CHEESE, BUTTER, EGGS, VERY LITTLE ONLY CEREAL, OATS TO PREPARE AND A COUPLE OF APPLES, THEY HAVE ENTRY AT 4:00 PM AND OUT AT 11:00 AM, IN MY CASE BETWEEN NEAR 5:00 PM AND I ASKED TO LEAVE AT 12 NOON AND THEY REFUSED. LEAVE THE PLACE 9 AM. PRICE/SERVICE I THINK THEY DO NOT AGREE.
Stayed in March 2024
Reviewed: 26 February 2024
Tina
United StatesThe fact that I had to park in front of the hotel right next to the busy street. Room was too hot. Sheets were on top of the comforter, so I could just remove the blanket and get comfortable.
Didn't have
Stayed in February 2024
Reviewed: 12 February 2024
Naomi
United StatesParking area was difficult. Toilet paper was 1 ply. Lighting inside the room was dim. Refrigerator didn’t get cold enough. Water took a terribly long time to get warm. No water pressure. No coffee pot. Breakfast included in the stay was cereal, which was disappointing.
It had an efficiency apartment feel.
Stayed in February 2024
Reviewed: 6 February 2024
Kim
United StatesRoom, there was no breakfast when we left, room was clean
Stayed in November 2023
Reviewed: 21 January 2024
Emerick
United StatesThe room was extremely cold and the parking lot was not plowed. Said it included breakfast, but only had coffee.
Close to my event
Stayed in January 2024
Reviewed: 4 December 2023
Christine
United StatesRoom 19 Shower didn't want to drain and almost ran over the side edge of shower. Couch is out dated, air conditioner was noisy Also no exhaust system in the bathroom
Quiet Area and Clean Friendly front desk lady
Stayed in December 2023
Reviewed: 28 November 2023
Candy
United StatesHeater makes room very dry. People came in room next to us at 3am. They were very loud in and out of room and woke us up from dead sleep. Shower fills up with water and doesnt drain quickly.
Enjoy the location.
Stayed in November 2023
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