5550 Homestead Road, Houston, TX 77028, United States
Based on 49 hotel reviews
7.7Cleanliness
8.2
Comfort
8.1
Location
8.0
Facilities
7.8
Staff
7.8
Value for money
8.0
Free WiFi
6.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 3 June 2024
Marjorie
CuraçaoSee above.
The staff was not always friendly. Could be more compasive and better way of handling with guests. Showing more respect in talking to guests. Missing a chair to sit and wait for transportation .
Stayed in June 2024
Reviewed: 10 May 2024
Brendell
United StatesThe room could have included an iron and ironing board. Breakfast hours could’ve been longer, 6-7 am is not an appropriate time for someone traveling especially when check out isn't until 11 am. Lastly, there was not a pool.
Although this was not my usual type of hotel, it exceeded my expectations. The room was clean and the bed was comfortable.
Stayed in May 2024
Reviewed: 12 August 2023
Maria
VenezuelaBreakfast, only muffins and coffee is not a breakfast. This is a snack
Clean
Stayed in August 2023
Reviewed: 27 June 2023
Fernando
United StatesThe mattresses were a bit firm for my mom, but I fell asleep in no time on it. The restroom door wouldn't close completely, so you couldn't lock it either, but I didn't find it a deal breaker either.
The room was very clean, large, and comfortable all around. The staff was super helpful and addressed any concerns/problems I had in a timely fashion. We only stayed for 2 days, but it was nice that they had a laundry room for guests to use.
Stayed in June 2023
Reviewed: 28 February 2023
Marie
United StatesNo Iron in the room
Calm and clean
Stayed in February 2023
Reviewed: 19 July 2021
Susan
United StatesThere was a group of bikers staying at the hotel and they tended to be very loud. Other than that, the hotel itself was fine.
The staff was very friendly and checked me in quickly and efficiently.. The room was very clean and serviced every day. It was close to the convention center, where I was exhibiting at a convention.
Stayed in July 2021
Reviewed: 27 May 2024
Jessica
United StatesNothing
Nothing
Stayed in May 2024
Reviewed: 31 January 2024
Fls1222
United StatesN/A
Room, staff and location. Always a great stay. Quiet and safe.
Stayed in January 2024
Reviewed: 9 January 2024
Fls1222
United StatesN/A
Quiet, clean room. Courteous and professional staff.
Stayed in January 2024
Reviewed: 21 October 2023
Sandra
United StatesBeds are very small. Very loud and heard police cars throughout the night.
Stayed in September 2023
Reviewed: 19 June 2023
Blanca
United Statesbreakfast - ran out of coffee and only had coffee and pastry .
spacious, quiet room.
Stayed in June 2023
Reviewed: 25 April 2023
Jewell
United Statesrooms were not clean switched 3 different rooms .1st smoking room smelled stale and like cigarettes they could have sprayed Ozzum to clear the smell out before the next guests.2nd rooms the toilet was not cleaned 3rd room was decent no one came to clean our room while we stayed 4 nights had to ask for extra tissues and towels everyday
open and inviting
Stayed in April 2023
Reviewed: 24 April 2023
Tomoyuki
Japandryer was broken, curtain was not good.
Stayed in April 2023
Reviewed: 19 March 2023
Abzal
United StatesI was very disappointed by this staying. I booked this hotel because they offered breakfast, but it's a lie. Before getting the key you have to wait and try to find the receptionist who can come after and without apologies to serve you behind the window. Check out process also without a receptionist, you can wait endlessly. I tried to reach out to the manager, but it was also an unlucky experience. I highly recommend thinking before booking this hotel.
Stayed in March 2023
Reviewed: 4 January 2023
Ronnie
United StatesI stayed over Christmas. So some leeway with staff. ice machine was broken. never fixed. one washer was broken. there is one male on staff that was rude and short with answers to questions also about my check out. again some leeway for working over Christmas. I’ll be checking back in today so I’ll see what it is like. I plan on staying every week.
good location with convenience to restaurant and convenience store. I use Uber. I don’t have a car
Stayed in December 2022
Reviewed: 6 May 2022
Genevieve
United StatesEverything
Stayed in April 2022
Reviewed: 26 November 2021
Sharaina
United Statesn/a
I loved how friendly they were. it truly felt like a home away from home, which is how it should feels! and it’s more beautiful then I expected!
Stayed in November 2021
Reviewed: 8 August 2022
Anonymous
United StatesNo free breakfast
The room was nice and spacious
Stayed in July 2022
Reviewed: 10 August 2021
Anonymous
Mexicothe shower water was cold
Stayed in August 2021
Reviewed: 18 May 2024
Stephen
United StatesThere are no comments available for this review
Stayed in April 2024
Reviewed: 13 April 2024
Vo
United StatesThere are no comments available for this review
Stayed in March 2024
Reviewed: 18 December 2023
Rodolfo
United StatesThere are no comments available for this review
Stayed in December 2023
Reviewed: 30 October 2023
Guoxin
United StatesThere are no comments available for this review
Stayed in October 2023
Reviewed: 28 October 2023
Guoxin
United StatesThere are no comments available for this review
Stayed in October 2023
Reviewed: 13 October 2023
Courtney
United StatesThere are no comments available for this review
Stayed in October 2023
Showing 1 – 25
Bangkok, Thailand
Saint-Jean-sur-Richelieu, Canada
Ljubljana, Slovenia
Perissa, Greece
Guerrero Negro, Mexico
Cesano Maderno, Italy
Lviv, Ukraine
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content