3440 West Walnut Hill Lane, Irving, TX 75038, United States
#83 of 85 hotels in Irving
Guests' ChoiceBased on 141 hotel reviews
4.5Cleanliness
5.2
Comfort
5.5
Location
6.7
Facilities
5.2
Staff
6.2
Value for money
5.5
Free WiFi
6.2
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End of dialog contentReviewed: 31 March 2024
Michielle
United StatesNever got my deposit back
Is was nice and quiet
Stayed in February 2024
Reviewed: 30 June 2023
George
United StatesRoaches in the room. Ants in the room. Not toilet paper. Stopped up sink.
Staff members
Stayed in June 2023
Reviewed: 23 December 2022
White
United StatesThe neighbors were horrible to enjoy to aggravate through a thin wall. There was no security control of the neighbors. The type that I requested was not allowed to me as a joking matter. I need handicapped rails in the bathroom and I requested a queen bed. "We will not give you this because that is what you need. We will give the room was have waiting to you to someone else."
Stayed in November 2022
Reviewed: 8 December 2022
Kameko
United Statesthe roaches, hot water was never hot, water was off almost a whole week
the kitchenette
Stayed in November 2022
Reviewed: 24 October 2022
James
United StatesNo hot water
Cheap
Stayed in October 2022
Reviewed: 13 October 2022
Swift
United StatesHad crickets in the tub 2 nights straight and roaches were crawling around. I killed 2 on the wall and on the table. Totally disgusting.
The location
Stayed in October 2022
Reviewed: 27 June 2022
Christopher
United StatesThe cleanliness the furnishings and the crowed allowed to be here a grown man was hitting on my 12 Year old daughter
That the staff stayed out of my business
Stayed in June 2022
Reviewed: 3 June 2022
Yolanda
United StatesThere was always some guy beating up his girlfriend. The police ride through often. Refrigerator wouldn't stay closed and all my food went bad
The location was EVERYTHING
Stayed in June 2022
Reviewed: 9 March 2022
Lynn
United StatesI checked in and paid for the room for a week in cash, my room smelled like marijuana very bad. I had four holes in my walls the size of a head and blood spatter all over my bathroom door. I could never leave my room without having my key Reset. And then there were undesirable people wandering around the hotel. The only thing I didn’t encounter was bugs.
Nothing, this property only looks good on the outside.
Stayed in March 2022
Reviewed: 28 February 2022
Andrea
United StatesThey have roaches
Stayed in January 2022
Reviewed: 12 February 2022
Christina
United Statesthe staff and the dirtiness bad smell in elevator
location
Stayed in February 2022
Reviewed: 11 February 2022
Wafa
United StatesI didn't like to do actions to move this peaple top off despilty room .and this up stairs peaple keep making noices I pay money for rest not more crazy noices
I like the office team. But I been complaining about up stairs peaple making alot off noices 24 hours going none stop They told me they will move them .but they speak with them few times .but this peaple never stop making noices
Stayed in February 2022
Reviewed: 9 January 2022
Dawn
United StatesThe staff was absolutely rude and had an attitude every time they had to do something also the cleaning staff never cleaned they just wiped off stuff the room I had was just absolutely nasty and full of mold I had to stay there a whole week it was miserable it’s a disgusting hotel and needs to be shut down and the police were there every day
location
Stayed in January 2022
Reviewed: 7 December 2021
Mb
United StatesThis hotel had bug infestion and plumbing issues. The elevator smelled like decaying animals
Location was great and central to where I needed to be
Stayed in December 2021
Reviewed: 23 November 2021
Johnathon
United Statesthe room I stayed in bathroom was nasty no tissues not enough towel and the staff was very rude.
Stayed in November 2021
Reviewed: 27 June 2024
Stephanie
United StatesThe rooms were infested with roaches. The room next door had obviously been broken into with a battering ram by a SWAT team which didn't make us feel safe. The whole place was ghetto.
The petite lady at the front desk working nights with the blonde and purple hair was the nicest, friendliest person ever.
Stayed in June 2024
Reviewed: 23 April 2024
Wilborn
United StatesEverything it was horrible
Nothing
Stayed in April 2024
Reviewed: 9 April 2024
Sushil
United StatesTimings
Nothing i got cancelled at the last moment
Stayed in April 2024
Reviewed: 23 March 2024
Angela
United StatesIt has a bug infestation
Nothing
Stayed in March 2024
Reviewed: 22 March 2024
Duncan
United KingdomI particularly didn't like the filthy floor that was covered in dead squashed insects . I'm not squeamish but the kitchen area ,sink in the bathroom all had live insects crawling on the surfaces. When I got to my next hotel a large bug scurried out of my suitcase as I opened it !
Comfy bed
Stayed in March 2024
Reviewed: 15 March 2024
Townsend
United StatesI was satisfied
Convenient, friendly and clean
Stayed in March 2024
Reviewed: 27 January 2024
Detra
United StatesI can't explain in JUST 2 or 3 sentences how bad it was. BUGS in the bedsheets and crawling on the bathroom door. The smell of the room would make you VOMIT 🤢 🤮!!! There was a STRONG marijuana smell as you walked up to the office. The Uber driver told me that I was in a REALLY bad part of town. I had NO idea!!! I was on the SOUTH side, and he said that next time, find one on the NORTH side of town. The VERY sweet lady who helped me book 📖 it was WONDERFUL, but also had no knowledge about the location. MAYBE this will help out anyone reviewing this, AND Booking.coms staff in recommendation AND locations about the area.
The guy who checked me and helped me out was the ONLY good thing about the place.
Stayed in January 2024
Reviewed: 10 January 2024
Cesar
United StatesThe key fob never work no matter how many times I requested a new one. I requested replacements 20 times until the battery key fob reader form the door ran out of battery
It was dirty and there were sketchy people living next to me.
Stayed in December 2023
Reviewed: 18 December 2023
Nicholas
KenyaThe food was good
Eveything went according to my plans thank you.
Stayed in December 2023
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