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Reviews of Comfort Inn Pinehurst - Southern Pines 3 stars

9801 US 15-501, Pinehurst, NC 28374, United States

#10 of 13 hotels in Pinehurst

Guests' Choice

Review score

Based on 252 hotel reviews

7.6

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    8.2

  • Location

    9.0

  • Facilities

    7.8

  • Staff

    8.8

  • Value for money

    7.9

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 10 November 2024

    8.0
    Sub par
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    Eggs cold and coffee not very good

    Breakfast was not very good. Limited selection

    Stayed in November 2024

  • Reviewed: 15 September 2024

    8.0
    Replace the mattress Flooring needs carpet to give the more comfort feel
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Floors and bed mattress

    Bed was too hard, and the rooms nee carpet

    Stayed in September 2024

  • Reviewed: 15 August 2024

    9.0
    Very good
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 3 nights

    Breakfast could be a bit more substantial, but it worked. Front desk staff were really nice and helpful. Btw, great tv stations and lots of them!!!

    Stayed in August 2024

  • Reviewed: 8 August 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    The location was beautiful, and the staff was super friendly and helpful.

    Stayed in August 2024

  • Reviewed: 17 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Accessible/Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Having to walk on the road lack of pavements

    Very good staff and in a good position

    Stayed in May 2024

  • Reviewed: 9 June 2024

    8.0
    It was a pleasant stay and was functional for our needs.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Some of today’s rooms are not updated (don’t even have a USB to charge a phone) and look very worn.

    It is very affordable, convenient and the room we stayed in this time was much cleaner and nicer than previous stays.

    Stayed in May 2024

  • Reviewed: 27 May 2024

    7.0
    Would stay here again based on location and price.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    Floors of room needed cleaning. Walked in room with bare feet and bottoms of feet very dirty. Coffee grounds left in room coffee maker. Not cleaned out.

    Good breakfast and good location to Pinehurst golf courses.

    Stayed in May 2024

  • Reviewed: 26 May 2024

    8.0
    Adequate
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Needed some repairs

    It was older but clean

    Stayed in May 2024

  • Reviewed: 20 May 2024

    8.0
    Very enjoyable.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 2 nights

    Everyone was nice and got their jobs done, there were just a few that when I started talking with them I wasn't sure if they would be able to. Some lacked a friendly tone. Most were fine. The hallays looked a little dingy.

    The staff kept the breakfast bar full, but the food choices were almost all carbs. So, while I would book again, I would not plan to eat there.

    Stayed in May 2024

  • Reviewed: 29 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    It was not the staff’s fault that they won’t clean rooms daily unless the people request it. The staff worked so hard each day- especially the staff at the front desk! She took care of the breakfast and cleaned the entire common area (front desk area and breakfast area. Why? The hotel does not have enough staff!!

    The breakfast was ok, and the location was excellent.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Everything was great

    The location is great. The room was clean and inviting.

    Stayed in April 2024

  • Reviewed: 23 April 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Very friendly staff, and cleanliness

    Stayed in April 2024

  • Reviewed: 14 April 2024

    8.0
    Couldn't ask for more!
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night

    Go ahead and pull the carpet from the hallway, it doesn't do you any favors, it looks like it's been there for awhile. Would be easier to clean and look nicer if you matched the flooring that is in the rooms. Other than that, it's a great property & staff.

    It was a great stay, hotel was very clean and no carpet in the room!!!! The staff are excellent and the location was perfect. Couldn't ask for more! Thanks, I will be back -

    Stayed in April 2024

  • Reviewed: 24 March 2024

    8.0
    Will be back
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    Location

    Stayed in March 2024

  • Reviewed: 11 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    The location.

    Stayed in February 2024

  • Reviewed: 21 December 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Next to reasteraunt

    Stayed in December 2023

  • Reviewed: 18 December 2023

    8.0
    Very nice staff and comfy beds with good included breakfast.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Accessible/Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    My reservation was for two queen beds and our room had one. We didn’t make a big deal as we were only there one night. The walls were very thin and people were being very loud outside in the front at 7am arguing on the phone. We were on the second floor inside and it was that loud it woke us up.

    Staff was super sweet and the breakfast was nice

    Stayed in December 2023

  • Reviewed: 30 November 2023

    8.0
    We had a good time, and in general, would stay again.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The mold in the shower was out of control! The air/heat unit was REALLY noisy!

    Breakfast!

    Stayed in November 2023

  • Reviewed: 8 August 2023

    8.0
    Stay was comfortable, priced reasonably, and easily accessible.
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Accessible/Non Smoking
    • Stayed 1 night

    Great location. Close to golf and restaurants.

    Stayed in July 2023

  • Reviewed: 24 July 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Bathroom was very clean with updated sink area but if they are ever remodeling they should put in a shower rather than a tub. Tub was old and shower head sprayed water every direction. Some of the stucco in bathroom was peeling off the wall.

    Great location to restaurants and shopping. Room was very clean. Beds were firm and comfortable. Hotel lobby and dining area is updated, clean and comfortable.

    Stayed in July 2023

  • Reviewed: 16 July 2023

    7.0
    Great location, pool broken and subpar breakfast.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 2 nights

    We reserved this hotel a year ago and when we arrived, we found out that the pool was closed because the pump was being repaired. We were traveling with our grandchildren, so we ended up going to another hotel with a working pool. I rebooked this year and we arrived, while I was checking in my husband walked to the back and saw the pool filled and clean. We checked in and went to visit our son and went to dinner, when we returned, we wanted to take our grandkids to the pool. We asked for towels at the front desk and told that the pool was closed because the pump was being repaired. Really over a year later and the pump was still not repaired, and they couldn't tell us that when we checked in. The breakfast was very disappointing to say the least. As soon as it was 9:30 the person managing the area came out and locked everything up. On our final day we went to have breakfast at 8:45 and while we were getting our beverages a mother and her two children walked in through the front doors and walked straight back to the breakfast area loaded up on all the eggs and sausages and made 3 waffles for each of themselves. I went to the front desk to ask if they were going to bring out more eggs and sausage. She went to check and told me that they were bringing more out. As soon as it was brought out the ladies' kids go up and went to get more. When they finished eating, they went straight back out the door. I cannot confirm that they were not actually staying at the hotel, but it certainly appeared that way. We will not be returning next year.

    The location was great and the beds were comfortable.

    Stayed in July 2023

  • Reviewed: 16 July 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Accessible/Non Smoking
    • Stayed 1 night

    Comfortable but needs some TLC. Broken dish soap in bath tub, water stain on ceiling, closet not clearn.

    Stayed in July 2023

  • Reviewed: 12 July 2023

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night

    ok

    Stayed in June 2023

  • Reviewed: 4 June 2023

    9.0
    clean, next to a nice restaurant
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    clean

    Stayed in May 2023

Showing 1 – 25

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