2435 Shirley Drive, Jackson, MI 49202, United States
Based on 254 hotel reviews
7.7Cleanliness
8.3
Comfort
8.3
Location
8.4
Facilities
7.8
Staff
8.4
Value for money
7.8
Free WiFi
7.5
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End of dialog contentReviewed: 16 September 2024
Beth
United Statesbeds were not very comfortable.
The Location, good breakfast, nice people.
Stayed in August 2024
Reviewed: 19 August 2024
Samuel
United StatesOk
Ok
Stayed in August 2024
Reviewed: 3 August 2024
Kathryn
United StatesBreakfast was standard non-healthy hotel self-serve breakfast.
Room was very clean.
Stayed in July 2024
Reviewed: 2 August 2024
Laurie
United StatesHard doors not handicap friendly.
The pool was very cold and there was not a jacuzzi or hot tub.
Stayed in July 2024
Reviewed: 31 July 2024
Radu
Canadathanks
great
Stayed in July 2024
Reviewed: 30 June 2024
Michelle
United StatesThere is no hot tub here as pictured and advertised. To make it worse I called the 1-800 number to ask if it was working before I booked and was told yes. The pool needs an upgrade but tbh when you take care of your property as well as they did it wasn’t an issue. Still clean and usable
Pleasant staff. SUPER CLEAN, every thing my eyes came across was very clean. They had an ice and water machine that I filled my cooler up with for our baseball tournament. Breakfast bar had so many options from fresh fruit to cereal. Coffee bar was my personal favorite!
Stayed in June 2024
Reviewed: 17 December 2023
Mariam
United StatesThe spa was closed when I went. The gym is small. The hotel is closed at night so I need to get in or out, have to ask for permission.
Laundry was on the building if needed. very comfy and clean room. Good varieties of breakfast
Stayed in December 2023
Reviewed: 3 December 2023
Bonnie
United StatesDoesn’t state that the hot tub has been down since covid.
The breakfast was hot lots of things sausage ,eggs,cereal,bagels, waffles and more. The pool was warm:)
Stayed in December 2023
Reviewed: 21 November 2023
Thomas
United StatesSame breakfast everyday and not a great variety
Location
Stayed in October 2023
Reviewed: 9 November 2023
Doreen
United StatesWe checked in at 4:30 pm and our room wasn't ready. We were given the keys and went to the third floor to find the member of staff making up our beds. He said it wouldn't take long, so we left and went back to the lounge area and had a coffee. There was another couple waiting for their room too.
The breakfast was great, lots of choices and hot coffee
Stayed in November 2023
Reviewed: 29 October 2023
Kari
United Statesroom was a bit noisy. heard everything going on in the hallway. a nice seal in the door wall might go a long way.
location
Stayed in September 2023
Reviewed: 16 September 2023
Deena
United StatesEverything was good.
It was a good location and the room was clean and comfortable. The staff was very helpful.
Stayed in July 2023
Reviewed: 27 August 2023
Julia
United StatesThere was an “optional” $1.50 charge tucked into a list of six items you have to initial at check in (including things like there is a fee for smoking in a non-smoking room - that, I understand). I did not initial the optional fee one and told the staff at the time who said it would be taken off my bill in the morning. During the night, they slid a copy of my bill under the door and it still had the charge on it so I had to track down a desk person in the morning (no one was there) and have her credit my bill. I realize it was only $1.50, and if they had better explained what the charge was for, perhaps I would have agreed to it, but it seems a shady practice. There were two fire alarms in the middle of the night, one of which continued fo 20-25 minutes, but that was likely the work of a moron and not the fault of the staff. Breakfast was not appetizing.
Bed was comfortable. Room was spacious. Staff was pleasant. Property is easily accessible but located a bit out of the way and seemed a safe area.
Stayed in August 2023
Reviewed: 21 August 2023
Russell
United StatesStaff was seemingly not present for most of my stay
Excellent breakfast selection and room was very clean
Stayed in August 2023
Reviewed: 16 August 2023
Monica
CanadaSomethings need updating. The fridge didn’t work well for coldness- we requested a new one in which staff was wonderful about- the replacement one wasn’t any better. Otherwise everything was satisfactory. It’s an older building but can see its well maintained. The pool area wasn’t inciting it’s outdated , fumes from the chlorine were really strong. Also there isn’t any seating areas outside of the building aside from the front doors.
Location to the track - close to restaurants , easy to find , felt safe. We liked how its on a smaller scale as apposed to the bigger hotels: its nice and quiet.
Stayed in August 2023
Reviewed: 24 July 2023
Heather
United StatesBreakfast could be better
Comfortable, well appointed rooms.
Stayed in July 2023
Reviewed: 23 July 2023
Rosemary
United StatesThe bed was to high, Hard to get into !
Stayed in July 2023
Reviewed: 22 July 2023
David
United StatesHot tub was shut down.
Stayed in June 2023
Reviewed: 17 July 2023
Boutwell
United StatesThat because I booked through a 3rd party I had to pay a $150 deposit
Rooms were very clean and staff was helpful and nice
Stayed in July 2023
Reviewed: 4 July 2023
Brittany
United StatesPool towels are way too small! But that’s how all hotels are it seems.
The staff was very friendly and super helpful. The breakfast had a good variety of things.
Stayed in July 2023
Reviewed: 4 July 2023
Patty
United StatesDid not like the towels, thin and not soft. Had to ask for clean towels on second night. I do not reuse a bath towel at home and would not do this staying in a motel. Paying $466.71 for a room in Jackson for 4 nights seemed high, but had stayed there before, so I knew it was clean, just expected better towels and service for a longer stay.
Bed was comfortable pillows were okay. Room was clean, bathroom as well.
Stayed in July 2023
Reviewed: 4 July 2023
Julie
United StatesThe second night a loud group of people were next to our room and kept us up until after 1 am
I liked that we were located in the first floor and it was easy access
Stayed in July 2023
Reviewed: 28 June 2023
Rands
United StatesPool area was seemed old. No hot tub on site. I wish there was an outside patio area.
breakfast was very good.
Stayed in June 2023
Reviewed: 8 June 2023
Melinda
United StatesWe did not do the breakfast
Stayed in June 2023
Reviewed: 23 April 2023
Lisa
United Statesthe noisy kids in room above
it was comfortable
Stayed in April 2023
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