3200 El Camino Real, Palo Alto, CA 94306, United States
#26 of 38 hotels in Palo Alto
Guests' ChoiceBased on 285 hotel reviews
7.8Cleanliness
8.1
Comfort
8.1
Location
8.4
Facilities
7.8
Staff
8.2
Value for money
8.1
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 23 September 2024
Anna
United StatesThe facilities are a little older, not much security because there is nobody at the front desk. (self check in/out kiosk only) The parking lot sometimes had cars and people that were evidently not hotel guests, which made me feel unsafe, like a cheap motel.
Location is very close to Stanford Univeristy and food options are walking diistance. Very convenient to have a parking spot outside the room- especially when having to pack and unpack heavy luggage (and even a bike!) in the car.
Stayed in September 2024
Reviewed: 23 September 2024
Stephen
United StatesAccess was a little limited but that wasn’t a huge problem.
Very well maintained
Stayed in September 2024
Reviewed: 31 August 2024
Cristina
United States Minor Outlying Islandsthey have video cameras hidden in the room. this is illegal.
Stayed in August 2024
Reviewed: 16 August 2024
Liezl
United StatesAll was good!
Great quality and comfort for the price.
Stayed in August 2024
Reviewed: 13 August 2024
Camacho
United StatesThe bed was comfortable until my back started hurting plus the pillows were made for children. They were so small.
Stayed in August 2024
Reviewed: 7 August 2024
Nelson
United StatesThe AC wasn't turned on before I arrived and the room was hot!
Stayed in July 2024
Reviewed: 6 August 2024
Milan
Czech RepublicI needed two-bedroom suite and there are not too many available. In Hotel Parmani I could get one and the price was reasonable.
Stayed in August 2024
Reviewed: 22 July 2024
Nicole
United StatesI liked the location because it was close to tons of stores and restaurants. It had a nice comfortable bed and room for parking
Stayed in July 2024
Reviewed: 14 July 2024
Tapas
BangladeshRoom
Stayed in July 2024
Reviewed: 14 July 2024
Wendy
United StatesThe air conditioner was very loud, and when I turned it off, the room got too hot
The cozy room, the nice shower and amenities
Stayed in June 2024
Reviewed: 15 June 2024
George
United StatesThe facilities were very basic.
It was very clean.
Stayed in June 2024
Reviewed: 8 June 2024
Kyle
United StatesEasy check-in, very friendly staff, plenty of parking.
Stayed in June 2024
Reviewed: 3 June 2024
Ian
United KingdomNo breakfast. Street noise.
Location. Room.
Stayed in June 2024
Reviewed: 30 May 2024
Christine
United StatesThe carpets.
It was clean and quiet. I stayed in the handicap room and it was tastefully remodeled. It was very close to Stanford hospital. There were several eating establishments in walking distance. The staff was friendly and there was always someone there
Stayed in May 2024
Reviewed: 23 May 2024
とても素晴らしいです
SingaporeIt seemed there was no lift, so it would be difficult if you have heavy luggages.
Clean room. It seemed the washroom was newly renovated. McDonald is located within walking distance.
Stayed in May 2024
Reviewed: 3 May 2024
Christine
United StatesBathroom vent needs to be replaced, it was too loud when it's on.
Room was spacious, clean and good location.
Stayed in May 2024
Reviewed: 29 April 2024
Cecilia
United StatesQue está ser a del hospital Stanford children
Stayed in March 2024
Reviewed: 16 February 2024
Olga
LatviaBasic but offering everything one needs. Clean and comfortable.
Stayed in February 2024
Reviewed: 5 February 2024
Cynthia
United StatesI didn’t like that the front door was old so it had a large opening at the bottom of the door. Critters could make their way in.
The room was very clean and everything was updated.
Stayed in February 2024
Reviewed: 19 November 2023
Rémy
FranceCarpet covering the whole floor as it may be a problem for people suffering from dust mites allergies.
Comfortable and large bed.
Stayed in September 2023
Reviewed: 24 October 2023
Adrito
United Kingdom- Should be clear the checkin system is semi-virtual.
- Convenient location. - Clean room.
Stayed in October 2023
Reviewed: 23 October 2023
Donna
United StatesBathroom was dated, area was ok.
Room was basic and clean. Great value!
Stayed in October 2023
Reviewed: 9 October 2023
Leah
United StatesCould have been cleaned more thoroughly, and our toilet clogged the first day, and the only service they offered was a plunger.
Nice big room.
Stayed in October 2023
Reviewed: 18 September 2023
Roy
United StatesBathroom fixtures were in bad shape…you have to jiggle the handle of the toilet or it will never stop running; shower barely worked; TV remote did not work; kinda ratty carpet…
Bed was firm and comfortable; location was quite handy; the desk manager was friendly; room was pretty clean
Stayed in September 2023
New York, USA
Taipei, Taiwan
Saint-Éloy-les-Mines, France
Naha, Japan
San José del Cabo, Mexico
Guînes, France
Conguillio, Chile
Na Jomtien, Thailand
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content