2720 Northwest Expressway, Oklahoma City, OK 73112, United States
#153 of 171 hotels in Oklahoma City
Guests' ChoiceBased on 143 hotel reviews
5.2Cleanliness
5.8
Comfort
6.0
Location
6.9
Facilities
5.7
Staff
6.9
Value for money
6.3
Free WiFi
7.3
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End of dialog contentReviewed: 23 September 2024
Kelly
United StatesThere was no gate around the parking and I was nervous about items being taken from my car.
I liked having Milli at the front desk helping with check-in and questions. He was very professional and had great customer service skills and truly an amazing representative for Extended Stay America Suites.
Stayed in September 2024
Reviewed: 5 June 2024
Angel
United StatesThe facilities needs some repair. The room was clean, but much was falling apart due to needing to be replaced by overuse. There needs to be better ventilation due to people cooking in their rooms.
The staff was fantastic! They were welcoming and friendly. They were great to work with us with any issues that occurred. They honestly had a lot to deal with and would have been extremely stressful, but they smiled and had patience the entire time.
Stayed in June 2024
Reviewed: 29 May 2024
Nancy
United StatesThe furnishings are old and outdated. One of the stove top burners didn’t work and one of the outlets didn’t work. We put in a work order but within the 3 1/2 weeks we stayed there, no one came to fix the items. The carpet was stained and had a smell. The bed didn’t have a comforter, just a sheet and top cover that would be used under the comforter.
The location was good and the staff was pleasant and helpful.
Stayed in May 2024
Reviewed: 11 May 2024
Dustin
United StatesThey need to fix things repair, spray to remove the roaches. The staff is awesome ..they do try to meet all needs
I really enjoyed the roaches crawling across the desk.
Stayed in May 2024
Reviewed: 12 February 2024
Gaught
United StatesBathroom smelled like a cigarette factory as if it was coming from the vents.
Stayed in February 2024
Reviewed: 14 September 2023
Craig
United StatesBroken sink, broken ac unit blows smoke in heater mode.
Close to the pool hall and great shower only
Stayed in September 2023
Reviewed: 16 August 2023
Zuzanna
PolandYou can't call coffee and plastic packed muffins a "breakfast".
Stayed in August 2023
Reviewed: 31 July 2023
Brandy
United StatesHad roches, drink vending machine was out of stock. TV no remote
Location
Stayed in July 2023
Reviewed: 5 June 2023
Campbell
United StatesHad booked for 2 King suites but was told that they had none available (double booked the rooms). Rooms had dirty bandaids on walls.
Stayed in June 2023
Reviewed: 21 April 2023
Rachel
United StatesI saw a few roaches. the first room they put me in the toilet was broken and didn’t have a handle. Rooms weren’t the cleanest…
I like the full kitchen and the lady that checked me in was very nice and helpful
Stayed in April 2023
Reviewed: 13 December 2022
Morgan
United StatesLori
The rooms
Stayed in December 2022
Reviewed: 2 January 2022
Donna
United Statesno utensils cups, tea coffee maker provided as said in advertisements. No internet connection every time I hooked up to it, and the heavy smell of marijuana in the hallway in the morning and at night, people asking for money or cigarettes. Had originally picked the location further down on the expressway but were shifted by booking. com to this one, as told by the girl on duty, also was supposed to be a king bed but was told the room had been trashed and not available so was given a queen room. In all, won’t stay there again .
close to family and highway and shopping.
Stayed in January 2022
Reviewed: 22 September 2024
Rory
United StatesEverything
Nothing they had made 11 keys for the door of my room ,,, Rory Jenkins 102 stay Friday September 20 2024
Stayed in September 2024
Reviewed: 21 September 2024
John
United StatesRoom door hard to open & close. Toilet roll bar missing. Smoke alarm hanging by its wires to the ceiling. Desk chair wheels fell off. Ceiling damage in the bathroom. Motel side exit lock never worked. I brought this to the attention of the clerk nothing was done to fix anything. Finally clerk didn’t email me a copy of the bill.
Location
Stayed in September 2024
Reviewed: 5 September 2024
Charice
United StatesNothing
It was terrible couldn't park in parking lot it was tape off during day time,had to enter into side door smelt of weed then whole office being redone then room was terrible I mean terrible blood stains room not clean bed hard
Stayed in August 2024
Reviewed: 20 August 2024
William
United StatesRoom was so dirty upon check in. Stayed 5 weeks and never cleaned it. An employee entered my room without reason or consent and lied about it
Stayed in July 2024
Reviewed: 6 August 2024
Wiliam
United StatesStaff member entered my room unannounced and realizing I was in it ran away. They then lied about it to management. Unsafe property
Some staff was friendly
Stayed in August 2024
Reviewed: 4 August 2024
Charles
United StatesNo pool
Great location and wonderful facilities for the price!
Stayed in August 2024
Reviewed: 30 July 2024
Josh
United StatesNothing
Filthy pictures did not tell the truth want a refund
Stayed in July 2024
Reviewed: 29 July 2024
Joseph
United StatesIt was false advertised. The pics or the facilities were not even of that hotel. That's not what it looked like in the slightest. The complimentary breakfast was stale granola bars and muffins with a pot of coffee. It reaked of pot and cigarettes. NOT FAMILY FRIENDLY
The staff was very friendly.
Stayed in July 2024
Reviewed: 18 July 2024
Kimberly
United StatesIt was disgusting and filthy.
Nothing.
Stayed in July 2024
Reviewed: 13 July 2024
Dock
United StatesUnclean
Stayed in July 2024
Reviewed: 5 July 2024
Satinderpal
United StatesNothing
Nothing was working
Stayed in July 2024
Reviewed: 30 June 2024
Tyler
United StatesI locked my windows in my room and taped the lock, I awoke to find my windows unlocked, and I felt molested.
It was hot water set out by coffee, with oatmeal packets, when the coffee runs out at 9 they don't make more.
Stayed in June 2024
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