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Reviews of Extended Stay America Suites - Pittsburgh - Monroeville 2 stars

3851 Northern Pike, Monroeville, PA 15146, United States

#9 of 11 hotels in Monroeville

Guests' Choice

Review score

Based on 527 hotel reviews

5.8

Score breakdown

  • Cleanliness

    6.2

  • Comfort

    6.4

  • Location

    7.7

  • Facilities

    6.0

  • Staff

    7.3

  • Value for money

    6.6

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 28 October 2024

    5.0
    It was an ok stay for one night.
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The bedsheets did not feel fresh. The wall unit makes a lot of noise. There is no hairdryer. Complementary breakfast was a bit stiff.

    Quite street, clean bathroom, was happy when read that the breakfast was provided.

    Stayed in October 2024

  • Reviewed: 24 October 2024

    6.0
    Pleasant
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    It wasn't t h e cleanest, very rundown and old furniture, everything was chipped scratched and fridge didn't work.

    Loved the location and price.

    Stayed in October 2024

  • Reviewed: 29 September 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The hotel is outdated and looking warn. Needs a much needed renovation.

    Location is near many businesses. Staff was friendly and helpful.

    Stayed in August 2024

  • Reviewed: 26 September 2024

    7.0
    Lodging needs were met
    • Leisure trip
    • Couple
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Room was not clean and faucet handles loose. The breakfast was lacking. Limited choices of hot food would have been appreciated.

    Secure and easy access off highway

    Stayed in September 2024

  • Reviewed: 24 September 2024

    6.0
    It was an average accommodation.
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    key cards stopped working and had to be reprogrammed two times. trash and food crumbs under bed that the dog kept trying to eat. Breakfast was not really a breakfast we could eat. Muffins and granola bars is all that was offered.

    friendly and helpful staff!

    Stayed in September 2024

  • Reviewed: 23 September 2024

    5.0
    We knew what to expect -needed a place to stay in Pitt on a busy weekend.
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room was not cleaned. Someone’s old sock and crumbs on a chair. Filled/dirty garbage can in the kitchen. Smelled like old smoke/stale (cage over the fire alarm now). Seems like many long term clients around.

    We knew everything was booked in Pittsburgh for the game and homecoming for Pitt. This was convenient enough to stay and we knew what to expect. Bed was comfortable. Lots of lights. Staff was very nice

    Stayed in September 2024

  • Reviewed: 10 September 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Great location and very attentive staff!

    Stayed in September 2024

  • Reviewed: 9 September 2024

    5.0
    I would not make this hotel choice again but for the cost I suppose I got what I paid for.
    • Leisure trip
    • Group
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The promised daily breakfast was absent bot mornings. I was told breakfast would be available the following weekend though.

    The staff was pleasant. The bed was comfortable.

    Stayed in September 2024

  • Reviewed: 30 August 2024

    6.0
    Except location, nothing worth to stay here.
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Horrible front desk. V rude attitude & won’t respond properly. Breakfast was the worst!

    Location is very good. Close by to many dine outs.

    Stayed in August 2024

  • Reviewed: 27 August 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Rooms definitely need to be deep cleaned. Walls are very dirty. Definitely not as clean as most places I've stayed at. Beds were okay but the walls, towels were very dirty.

    Location and price were great

    Stayed in August 2024

  • Reviewed: 12 August 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Our room was not very clean and had it not been for the clean towels in our room, I would have thought they accidentally gave us a room before housekeeping had gotten to it.

    It was close to everything we wanted to do that weekend and easily accessible.

    Stayed in August 2024

  • Reviewed: 7 August 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    bugs in room

    quick check in and easy access

    Stayed in August 2024

  • Reviewed: 5 August 2024

    7.0
    Decent stay.
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Floors could've been mopped/ swept. Feet would get dirty, so I'm glad we had slippers. Everything else was fine.

    Staff was accommodating. Stayed on the first floor, and it was pretty quiet.

    Stayed in July 2024

  • Reviewed: 31 July 2024

    5.0
    Good location, OK hotel
    • Leisure trip
    • Group
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 2 nights

    Hotel is dated and was not very clean. There were no cups or glasses in the room, had to call the front desk. There also were no ice machines. When we called the front desk about this and their response was that we have ice in our freezer. We had ice trays in our freezer which were empty. Wound up going out to buy ice.

    Location was great and check in was very easy

    Stayed in July 2024

  • Reviewed: 29 July 2024

    5.0
    My stay was ok.
    • Business trip
    • Solo traveller
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    I was extremely disappointed with the rates. I checked online and it stated one rate, however when I paid the rate was higher than when I booked the room. Yes, I understand taxes and fees but this was much higher and I did not receive an itemized receipt.

    I liked the close proximity of the hotel to the venue where I was working.

    Stayed in July 2024

  • Reviewed: 22 July 2024

    7.0
    Was okay for one night, but probably would have found somewhere else to stay if my trip was longer
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    When i first arrived to the property, the outside garbage was full and overflowing onto the sidewalk. I informed the gentleman at the front desk about the situation and the garbage still was not emptied when i left an hour later. The room floor did not even look like it was swept or mopped…particles all over, especially in the corners and against the walls.

    Full refrigerator was nice to keep beverages and leftovers cold. Bed was comfortable.

    Stayed in July 2024

  • Reviewed: 11 July 2024

    5.0
    Met the need for the night. Conveniently located around food.
    • Leisure trip
    • Group
    • Queen Studio - Non-Smoking
    • Stayed 1 night

    The room smelled.

    The price was perfect for a night.

    Stayed in July 2024

  • Reviewed: 7 July 2024

    6.0
    Sketchy atmosphere and smoke-smell rooms is the reason for good prices!
    • Leisure trip
    • Couple
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Doors made a loud banging noise whenever people went in or out so that was not pleasant. Loads of people hanging out at front entrance smoking most times when we were coming and going. Staff were awful!! I never saw a smile. Toilet wouldn't flush properly. I got the feeling that most people who stayed here actually live here! I felt like I was in section 8 housing apartments.

    Overall cleanliness of the room was ok. We weren't expecting the kitchenette so that was a plus! The recliner was comfortable.

    Stayed in July 2024

  • Reviewed: 11 June 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Someone came into my room and made three phone calls.. which they were going to try and charge me. They took it off, but kinda scary knowing someone was making themselves at home using my phone.

    Love the kitchenette!

    Stayed in June 2024

  • Reviewed: 7 June 2024

    5.0
    Not the best location
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    More options

    Not that amazing

    Stayed in June 2024

  • Reviewed: 24 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    More fresher.

    Neutral location Free breakfast

    Stayed in April 2024

  • Reviewed: 20 May 2024

    6.0
    Ok just needed a place to sleep for a few hours.
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room was unclean. Ceiling had something splattered on it. 1 towel had a big hole in it, and just not very clean, but bed was comfy.

    Stayed in May 2024

  • Reviewed: 9 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Sketchy area

    Clean and quiet.

    Stayed in May 2024

  • Reviewed: 3 May 2024

    7.0
    worked for me and my dog.
    • With a pet
    • Leisure trip
    • Solo traveller
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 2 nights

    Room was clean, staff very friendly . breakfast was coffee and I saw oatmeal packets maybe some cereal not sure, no coffee pot in rooms and the only time coffee was available was in the morning it would have been nice to be able to make coffee later in the day.

    Stayed in May 2024

Showing 1 – 25

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