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  5. Reviews of Hotel Lulu, BW Premier Collection

Reviews of Hotel Lulu, BW Premier Collection 3 stars

1850 South Harbor Boulevard, Anaheim, CA 92802, United States

#59 of 157 hotels in Anaheim

Guests' Choice

Review score

Based on 3852 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    9.2

  • Facilities

    8.2

  • Staff

    8.7

  • Value for money

    8.2

  • Free WiFi

    7.8

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Showing 1 – 25

  • Reviewed: 19 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - North Tower
    • Stayed 1 night
    • Submitted via mobile

    Conveniently located to Disneyland. Great price. Clean rooms.

    Stayed in June 2024

  • Reviewed: 12 June 2024

    8.0
    Good hotel for a short stay
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds - North Tower
    • Stayed 7 nights
    • Submitted via mobile

    If you need a daily clean up of your room you have to pass by at the reception every day to request that. Quite annoying, it sounds there is no way to record that in their computers. At last they are quite greedy in terms of coffee in the room, quite a pity.

    Excellent location and nice design of the room. Select the 8th floor if possible then you will be able to watch fireworks from Disney parks overnight.

    Stayed in June 2024

  • Reviewed: 10 June 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds and Roll-In Shower - Disability Access
    • Stayed 2 nights

    Great location for visiting Disneyland.

    Stayed in June 2024

  • Reviewed: 9 June 2024

    9.0
    Close enough to Disney
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - North Tower
    • Stayed 2 nights
    • Submitted via mobile

    No information given at check in such as the pool or morning coffee. I only know ew a be out the free welcome drink when others hot theirs. We booked the housekeeping but our rooms were nicer made up. We paid for a North tower and were given a south tower. There is a shuttle to Disney but this information wasn’t given.

    Large rooms Walking distance to Disney Restaurants close by Welcome drink was lovely

    Stayed in June 2024

  • Reviewed: 9 June 2024

    9.0
    Clean room with comfortable beds
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds - North Tower
    • Stayed 1 night
    • Submitted via mobile

    Water pressure was great in the shower but very slow drain- it’s super gross taking a shower when the water is building up.

    Room was clean and beds were comfortable! Huge TV too which I was shocked about

    Stayed in June 2024

  • Reviewed: 7 June 2024

    9.0
    Great for Disney Trip!
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - North Tower
    • Stayed 2 nights

    A great place to stay if you are going to Disney Land! The shuttle is literally right outside the hotel and it's close enough for a short Uber/Lift ride! We got complimentary drinks and there was a fireplace in the pool area! The property is also near other restaurants and a IHop is right next to it.

    Stayed in March 2024

  • Reviewed: 31 May 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • King Room - North Tower
    • Stayed 1 night

    nothing not to like. Staff was friendly and helpful at check in.

    comfortable room and close to Disneyland. easy walk to entrance.

    Stayed in March 2024

  • Reviewed: 29 May 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • King Room - North Tower
    • Stayed 1 night

    Room wasn;t cleaned twice even after asking

    Large Spacious Rooms with comfortable beds.

    Stayed in May 2024

  • Reviewed: 28 May 2024

    8.0
    Nice place to stay if visiting Disneyland with kids!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - North Tower
    • Stayed 3 nights

    Room was very comfortable for our 3 nights we stayed to go to Disneyland for 2 days. It's a little bit of a walk, but not too bad with our 3 kids. Staff was wonderful. I would recommend!

    Stayed in March 2024

  • Reviewed: 20 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - North Tower
    • Stayed 1 night
    • Submitted via mobile

    We would stay there again :) Gr8 experience

    Stayed in May 2024

  • Reviewed: 11 May 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • King Room - North Tower
    • Stayed 5 nights
    • Submitted via mobile

    Lack of house keeping

    Location

    Stayed in May 2024

  • Reviewed: 10 May 2024

    7.0
    Good
    • Business trip
    • Group
    • King Room with Mobility Accessible Tub and Sofa Bed
    • Stayed 4 nights

    very poor breakfast

    good hotel in perfect location

    Stayed in March 2024

  • Reviewed: 6 May 2024

    7.0
    Nice hotel for visiting the parks.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - North Tower
    • Stayed 2 nights
    • Submitted via mobile

    The staff was odd. They weren’t rude or anything, but they seemed distracted, and not really engaging in customer service. For example: I was assigned a room and when I opened it there were clothes on the floor and I heard a voice from inside saying, “hello?” I was mortified, but when I went back to the front desk, they didn’t seem bothered by it and just gave me a new room. When I went to that room, about 2 minutes later, someone opened our door! Again, not bothered by it. We were told about the welcome cocktail from the front desk, but weren’t actually offered it. We went to the bar and asked and they told us we needed to go to the front desk to get it…again, super weird and disconnected from the customer service part of things. All in all though, the hotel was clean, conveniently located near the parks and was a good value, so I wasn’t unhappy with the stay.

    I like that they have made the property look a little more chic and modern than your typical hotel of this value.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    9.0
    amazing option for anaheim, we really recommend it
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - North Tower
    • Stayed 5 nights
    • Submitted via mobile

    pretty much nothing. just think the parking is too expensive considering the price we already pay for the room.

    The location is excellent, all you need is walking distance, including Disneyland. The hotel is clean, looks like brand new, the room is very comfortable and modern. We really had a good time.

    Stayed in April 2024

  • Reviewed: 3 May 2024

    7.0
    Comfortable and convenient place to stay while visiting Disneyland
    • Leisure trip
    • Couple
    • Deluxe Queen Room with Two Queen Beds and Park view
    • Stayed 4 nights
    • Submitted via mobile

    Pool and bar not as advertised

    Location and breakfast

    Stayed in April 2024

  • Reviewed: 29 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - North Tower
    • Stayed 1 night

    Expensive parking, but parking lot was just behind the hotel and felt safe.

    Arrived at 1 pm after a long day and evening at Disneyland. Easy to check in and park the car etc. Nice that the front desk was staffed 24h. The location close to the park was very convenient. Room was fresh and clean, beds super comfortable!

    Stayed in April 2024

  • Reviewed: 27 April 2024

    9.0
    Comfort close to Disneyland
    • Leisure trip
    • Couple
    • King Room - North Tower
    • Stayed 3 nights

    I can't think of anything that we did not like. Our stay was very comfortable. We would come back again.

    Staff were very friendly and helpful. Room was spacious and very clean. Bed was comfy. Even though we were on the ground floor, the room was quiet. We included breakfast and it was hot, fresh and cooked to order. If you are going to Disneyland, Hotel Lulu is only a short walk to the gates. Very conveniently located. I really liked the mid-century modern vibe.

    Stayed in April 2024

  • Reviewed: 26 April 2024

    8.0
    Quick, pleasant stay and great location.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - North Tower
    • Stayed 1 night
    • Submitted via mobile

    The bathroom was clean but their toilet flush was like a volcano erupting. We had to keep the toilet seat cover down when flushing so we wouldn’t get hit by toilet water. Not sure if this was the same for all rooms.

    Location was perfect for a trip to Disney.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    9.0
    Quick Birthday Get Awaw
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - North Tower
    • Stayed 1 night
    • Submitted via mobile

    Clean Front desk staff is very friendly and helpful.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    8.0
    It was overall nice except the hotel in front had a protest and they were super loud waking us up
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - North Tower
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom didn’t work nor the shower.

    I liked how everything was near by.

    Stayed in April 2024

  • Reviewed: 23 April 2024

    7.0
    Close to Disneyland and solid accommodation for our stay
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - North Tower
    • Stayed 4 nights
    • Submitted via mobile

    Check in staff was ok but not overly friendly

    Comfortable room

    Stayed in April 2024

  • Reviewed: 22 April 2024

    9.0
    Great place to stay for the value
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - North Tower
    • Stayed 2 nights
    • Submitted via mobile

    Nothing to complain about

    The hotel was clean and staff were super friendly

    Stayed in April 2024

  • Reviewed: 15 April 2024

    9.0
    Great place to enjoy a moment during the business trip
    • Business trip
    • Solo traveller
    • King Room - North Tower
    • Stayed 1 night
    • Submitted via mobile

    Nice to have the pool open until late 10 pm; Pity not the one with Disney fireworks show view as I expected, while good to have a pool view instead.

    Stayed in April 2024

  • Reviewed: 10 April 2024

    7.0
    Great location, clean,checks most boxes, good deal.. don’t expect an updated room. nice pool.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - North Tower
    • Stayed 2 nights
    • Submitted via mobile

    bathrooms need updating.. front desk staff was decent.. women who was at check out in the morning was rude.

    So close to the park! it was clean but little dated.

    Stayed in April 2024

Showing 1 – 25

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