5597 S 9th St, Kalamazoo, 49009, United States
#11 of 31 hotels in Kalamazoo
Guests' ChoiceBased on 356 hotel reviews
7.6Cleanliness
8.1
Comfort
8.2
Location
8.4
Facilities
7.8
Staff
8.6
Value for money
7.8
Free WiFi
8.3
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End of dialog contentReviewed: 19 September 2024
Michael
United StatesTV DID NOT WORK.
Stayed in September 2024
Reviewed: 4 September 2024
Jody
United StatesComfortable and secure
Stayed in August 2024
Reviewed: 4 September 2024
Cathryn
AustraliaGood value, basic but served its purpose
Stayed in August 2024
Reviewed: 28 August 2024
Sylvia
United StatesNothing
I had a wonderful experience. As soon as you walk in, the first thing you notice is how clean it smelled. They were always cleaning and moping. The rooms were clean and spacious. The manager was so sweet, kind, and very accommodating. Pam's breakfast was so delicious! I will definitely be staying there again!
Stayed in August 2024
Reviewed: 20 August 2024
Tyler
United StatesSmall room size, felt a little claustrophobic.
Simple but good breakfast options.
Stayed in July 2024
Reviewed: 15 August 2024
Francheska
United StatesClean, friendly and reasonably priced.
Stayed in August 2024
Reviewed: 2 August 2024
Brigette
United StatesVery accommodating. Price point was good.
Stayed in July 2024
Reviewed: 1 August 2024
Samantha
United StatesThe bedding had some makeup spots
Friendly and location is ideal
Stayed in July 2024
Reviewed: 23 July 2024
Linda
United StatesThe bathtub didn’t drain properly! I tried to clean it out myself but black gunk came up. It needs to be cleaned out with a snake not just pour drano down it.
Good breakfast and nice people.
Stayed in July 2024
Reviewed: 20 July 2024
Radu
Canadathanks
thanks
Stayed in July 2024
Reviewed: 12 July 2024
Greg
United StatesParking lot was super small. Also, my room was on the ground floor. The window was closed but did not lock and there was no security bar. I didn't realize it until I was going to bed so I didn't ask to change rooms since it was late.
Clean room and comfy bed. Convenient location
Stayed in July 2024
Reviewed: 20 June 2024
Erik
Canadaclean room,friendly staff,very good location. breakfast was good.
Stayed in May 2024
Reviewed: 15 June 2024
Laura
IrelandAll the services needed for a stop in a safe place
Stayed in June 2024
Reviewed: 12 June 2024
Fanny
United StatesBreakfast was so so
Location, comfy beds
Stayed in June 2024
Reviewed: 11 June 2024
Denise
United StatesThe toilet made a noise every 10 seconds consistently and all night; had to switch rooms for the second night. It should have been fixed before we were given the room because the minute you walked in the door you could hear it!
Great lighting in the Bathroom!
Stayed in June 2024
Reviewed: 31 May 2024
王
Canadaclean, nice breakfast
Stayed in May 2024
Reviewed: 30 May 2024
Mark
United StatesElevator not working. Very few healthier options for breakfast.
Good location for the price.
Stayed in May 2024
Reviewed: 23 May 2024
Mariah
United StatesIt seemed “farther out” from places to eat or easily access. I had a car so it worked for me, but if you don’t it may not be the best location. The parking lot could be bigger, but there’s a housing park across the driveway/road.
I really enjoyed that they had pretty good breakfast options other than just hot waffles. It’s also right off the hallway and there’s a gas station close by.
Stayed in May 2024
Reviewed: 22 May 2024
Larunja
United StatesThe building is showing wear and tear like mismatched spot repairs and torn screens. I hope the owners step up to take care of the little things now and keep it looking clean and cohesive. Otherwise, it's going in the same direction as some of the rundown competitors. Also, the pillows are not comfortable. They were toooooooo soft.
Amber and KatieLee(sp?) are awesome! Amber was welcoming and accommodating. She graciously answered any questions I had about the inn. The toilet in the room we were given had an issue, and the maintenance person wasn't available at that moment to repair it. So KatieLee changed our room. She was good at communicating updates about when the new room would be ready. Overall, the staff worked hard at helping the guests. And the hallways were clean too! There were no bad odors when you walked in, which is nice because I have a sensitive sense of smell.
Stayed in May 2024
Reviewed: 12 May 2024
Lora
United StatesI wish the place had a Generator. When I left, we had been without power for over 12 hours. This was due to the tornado, but you would think that a hotel size would’ve had a generator.
The bed was very comfortable and th The staff was extremely friendly.
Stayed in May 2024
Reviewed: 7 May 2024
Kitchen
United StatesClock in Room 101 didn't work properly. Random static noises until I unplugged it.
Room was very clean and had TV, mini refrigerator, and microwave. Staff was excellent and courteous.
Stayed in May 2024
Reviewed: 3 May 2024
Kevin
United Statesthe bathroom had a sock in it.
everything
Stayed in April 2024
Reviewed: 2 May 2024
Mark
United StatesPaper thin walls meant that we heard all kinds of noise from our neighbors. One guy was swearing while he was watching a basketball game. Our room also was close to the entrance. There were two people talking outside incessantly well past midnight that made it very difficult to sleep.I would suggest you get a room far from the elevator and far from the front entrance.
Good location for the price. We were in Kalamazoo for our daughters graduation ceremony from Western Michigan University.
Stayed in April 2024
Reviewed: 2 May 2024
Jose
United StatesBreakfast had no options. No juice and ran out of pancake batter at 645 am
Easy access to highway. Clean and quiet.
Stayed in May 2024
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