3945 El Camino Real, Palo Alto, CA 94306, United States
#35 of 37 hotels in Palo Alto
Guests' ChoiceBased on 475 hotel reviews
6.7Cleanliness
7.1
Comfort
7.2
Location
8.1
Facilities
6.7
Staff
7.9
Value for money
7.1
Free WiFi
7.9
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End of dialog contentReviewed: 3 June 2024
Lopez
United StatesClean
Stayed in June 2024
Reviewed: 1 June 2024
Ron
CanadaGrimy bathroom door, oddly mis-matched guest room furniture
Exterior appearance, good breakfast
Stayed in May 2024
Reviewed: 22 May 2024
Greg
United StatesI had to bring my wife
Close to Stanford Hospital
Stayed in May 2024
Reviewed: 22 May 2024
Geralyn
United StatesRoom a little worn - carpet frayed and up in a couple areas... not real clean under beds. Hand held hair dryer was disgusting - some 'sticky' stuff all over - unable to use or touch...(manager was notified) Couple spiders in bathroom...Dog locked in truck in parking lot. Was barking - a lot....(manager notified). Laws prevent animals being unattended and locked in a vehicle.
Best hotel breakfast we have ever experienced! Except they ran out of decaf coffee... Morning manager was great! Nice beds, awesome pillows! Air conditioner was awesome - very quiet too. Easy location, quiet area.
Stayed in May 2024
Reviewed: 17 May 2024
Joseph
United StatesCost especially the surcharge.
I front desk attendant was great. I arrived early in the morning, and he found a room for me at 11AM.
Stayed in May 2024
Reviewed: 5 May 2024
Jeeb
United StatesRoom was smaller than expected but overall it was a good price for the cost.
I enjoyed the bed, price, breakfast, free parking, and staff.
Stayed in April 2024
Reviewed: 28 April 2024
Michael
United StatesRoom had wallpaper coming loose, an outlet without a cover and seemed in disrepair.
Price and location were good.
Stayed in April 2024
Reviewed: 15 March 2024
Elizabeth
United StatesChange carpet to old, and super duty .
Break fast 👍 good!😊,
Stayed in March 2024
Reviewed: 12 March 2024
Sylvia
United StatesNoisy
Location
Stayed in March 2024
Reviewed: 27 February 2024
Mary
United StatesBreakfast was supposed to be included starting at 6 am, but was not available at 630 am and would not be ready for an additional 20 minutes. Had an early morning appointment at Stanford and was unable to eat prior to appointment as planned
Price & Location
Stayed in February 2024
Reviewed: 6 February 2024
Esthe
United StatesStaff need to be on the same page with requests ftkm guests then maybe ratings will go up. Need to update the breakfast menu 😋 need cottage cheese instead of yogurt.
Free breakfast and Kathleen and ragi's assistance very helpful and professional. Blueberry waffles are sooo good.
Stayed in January 2024
Reviewed: 2 February 2024
Elizabeth
United Statesdecor a bit dated
very clean, great breakfast included! good location. nice staff
Stayed in February 2024
Reviewed: 18 January 2024
Gaya
United StatesThe breakfast was poor
Location, the room was fine
Stayed in January 2024
Reviewed: 6 January 2024
Carol
AustraliaThe facilities are good except not much room at breakfast as it’s in reception, not much for vegetarians but the basics were appreciated
Large comfortable room with good bed
Stayed in October 2023
Reviewed: 22 December 2023
Toby
United StatesPeeling wallpaper . Place needs updating.
The beds were wonderful and so was the cleanliness. The breakfasts were fine. Towels and abundance great.
Stayed in December 2023
Reviewed: 8 December 2023
David
United StatesVery noisy. Near a train track with trains all night and could easily hear guests in the next room.
Stayed in December 2023
Reviewed: 26 November 2023
Marissa
United StatesUnfortunately, my son's MRI appointment was at 7:00 am. We weren't able to have the continental breakfast we got back around 9:20 a.m., and we mentioned our situation, and there were 10 minutes left, and we were denied breakfast. Therefore, we had to go and get breakfast somewhere else and spend additional money to purchase money for my family. It might be petty, but our son has been chronically ill for the last 22 years due to a liver transplant. We come from Porterville. Therefore, we tend a lot of money for gas, food, and hotel rooms.
Close to my son's Stanford MRI facility.
Stayed in November 2023
Reviewed: 10 November 2023
Andrea
United StatesWallpaper lifting off walls, blow dryer weak
Near Stanford, food. Nice breakfast with great blueberry waffles. Front desk staff - great! Microwaves & fridge!
Stayed in November 2023
Reviewed: 9 November 2023
Daroy
United StatesMore choices on breakfast
Few choices for breakfast
Stayed in November 2023
Reviewed: 8 November 2023
Linda
United KingdomI’ve been coming to the comfort inn for years and this time the rooms just looked a little tired and in need of updating, with peeling wallpaper in several places. I’d recommend a room in the back as the traffic is noisy in the front of the hotel.
Location is great. Breakfast is very convenient and has good options.
Stayed in November 2023
Reviewed: 27 October 2023
Lewis
United StatesComfortable beds. Great location for Stanford.
Stayed in October 2023
Reviewed: 24 October 2023
Yoshiko
United StatesA carpet was very dirty and also a toilet was too high.
It was only five miles to Stanford Hospital.
Stayed in October 2023
Reviewed: 17 October 2023
Cheryl
United StatesThe wallpaper was peeling, low water pressure, sink drained very slowly. I thought the room needed to be updated.
Stayed in October 2023
Reviewed: 16 October 2023
Robert
United StatesOur air conditioning unit did not work. It just blew air, even at the coldest setting. Fortunately, it was not summer hot, so it was tolerable. But had it been any hotter outside, we'd have asked for a room change.
Really, this Comfort Inn is the best place we've stayed, and we've stayed in many hotels in the area. Two things in particular stand out. First, the gentleman at the desk. I wish I knew his name. All I can say is that he has a mustache. But he was very friendly and very helpful, and he has always been that way. That's a great welcome to guests. Second, the breakfast is always the best of any hotel we've stayed at, and in itself worth the stay there. We also took note of the upgrading they did to the door locks, with the new tap feature instead of inserting the card into the locking mechanism. Also, the new paint job they are doing to the exterior looks great!
Stayed in October 2023
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