8701 East Interstate 30, Rowlett, TX 75088, United States
#2 of 2 hotels in Rowlett
Guests' ChoiceBased on 185 hotel reviews
6.5Cleanliness
6.7
Comfort
6.9
Location
8.0
Facilities
6.6
Staff
7.8
Value for money
6.6
Free WiFi
7.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 12 April 2024
Beth
United StatesAll the light bulbs in the bathroom of 109 should have the same illumination. One bulb was daylight, others were cool
Stayed in April 2024
Reviewed: 9 March 2024
Debera
United StatesBroken coffee pot. Lumpy hard pillows. And the entire place smells like weed.
Quiet
Stayed in March 2024
Reviewed: 28 December 2023
Eddreka
United StatesThe room was not as clean. Was not much variety in breakfast. Beds were too small.
The price of room was good
Stayed in December 2023
Reviewed: 4 December 2023
Lacreshia
United StatesI dropped one of my earrings so I had to move the dresser and look under the bed it was not very clean and had dog food under the dresser. Make sure all of your appliances work! My fridge did not work and had a bad smell the first night but when I told them it was resolved immediately. Also the elevator broke so we had to use the stairs for the most part.
The breakfast was really good.. the apple cinnamon pancakes were amazing
Stayed in December 2023
Reviewed: 26 October 2023
Terri
United StatesHotel is older and in need of an update. Bugs and paint peeling in hallways.
Breakfast was good- Biscuits and Gravy along with waffles and pastries.
Stayed in October 2023
Reviewed: 23 October 2023
Sabrina
United StatesDecor is dated and construction is going on
Overlooking Lake Hubbard
Stayed in October 2023
Reviewed: 24 August 2023
Jaydb74
United StatesThat damn elevator.. lol
Breakfast
Stayed in August 2023
Reviewed: 20 August 2023
Fred
United StatesReally needs some repair and updating. Holes on wall with tissue stuffed in it and torn furniture
Location
Stayed in August 2023
Reviewed: 18 June 2023
Sophia
United StatesIt could use a bit of maintenance.
Staff were great and very pet friendly.
Stayed in June 2023
Reviewed: 13 June 2023
Lisa
United Statesnoisy dogs barking, someone banging on a pipe at 4 in the morning and and wish they at least offered coffee early enough for people needing to leave earlier than 7am.
location was convenient for needs
Stayed in June 2023
Reviewed: 27 April 2023
Calvin
United Statesfilthy
location
Stayed in April 2023
Reviewed: 10 April 2023
Elizabeth
United Statesbreakfast was ok but not great
had requested an accessible room due to disability. It wasn’t available initially but was by next night
Stayed in April 2023
Reviewed: 7 April 2023
Miller
United StatesThis property could use a few updates , but if your going to be out and about most of the time you’ll be fine and just use it as a place to sleep and shower .
The staff made this Property great . which made up for what it may lack.
Stayed in March 2023
Reviewed: 1 December 2022
John
United StatesThe TV network only broadcast in SD (smaller picture). Would have preferred HD. I was advised breakfast serving hours were 6:00 am to 9:00 am. I arrived at 8:30 am and the only food available was waffles and breakfast cereal. There was no bread or breakfast meats available although there were two empty serving dishes that obviously had food in them earlier. At 8:45 am, a hotel worker started breaking down the waffle maker for cleaning and started cleaning other counter areas. No attempt was made to replenish the food items.
The room was very comfortable and clean. It had a microwave, which I did not use and a mini refrigerator which I did use. Also it was very quiet.
Stayed in November 2022
Reviewed: 27 November 2022
Melvin
United StatesWaiting to get someone at the desk to check in. Waiting for someone to take my money for snacks. Face sink had a slow drain and water only got warm. I asked for a room on the lowest floor because of my handicap but even though I reserved the room a few days ahead I was placed on the top floor.
Breakfast was great.
Stayed in November 2022
Reviewed: 11 November 2022
Darlene
United Statessleeper sofa was completely broke mold in the bathroom…. took over an hour for check in
breakfast
Stayed in November 2022
Reviewed: 8 October 2022
Keith
United StatesElevator was a little shakey
Nice location comfy bed
Stayed in October 2022
Reviewed: 4 October 2022
Larry
United Statescomfortable beds and own room
Stayed in October 2022
Reviewed: 26 September 2022
Sebastion
United Statesit was ok they didn’t have both of my rooms but it’s was ok
location
Stayed in September 2022
Reviewed: 9 September 2022
Betty
United StatesChecked in & went to assigned room. Card key did Not work. HEARD people talking in room. I knocked on door & Got NO response. Someone LOOKED out of peep hole, as light was blocked. Then, I heard the Toilet seat, noisily hit the toilet. I went back to front desk & informed clerk of issue & another room was required. Employee, hidden from view, said that she knew what “happened & that another room on another floor is ready.” Vague apology given with No explanation offered. Second room had a Connecting door that was closed, locked & had a bench in front of it. I was Not expecting that! The smoke detector was NOT there.
Bed was comfortable & Almost too tall. Breakfast was good. Dining area clean & well supplied. Bold coffee & Regular coffee were Very good.
Stayed in September 2022
Reviewed: 4 August 2022
Rhonda
United StatesDidn’t have what I eat
Nothing
Stayed in July 2022
Reviewed: 1 August 2022
Rhonda
United StatesDidn’t have but one washcloth in the room was told to come get some in 30 minutes went down to the desk my husband was told to come back in a hour,we never got one had to use hand towels to take a shower ,also I asked for a blanket she brought one not all the way dry
The staff were friendly ,the location was nice
Stayed in July 2022
Reviewed: 8 July 2022
Lorrie
United StatesIt was close to the lake and most of all across the street from my son and daughter-in-law.
Stayed in May 2022
Reviewed: 1 July 2022
Timothy
United Statesvery convenient to I-30. clean and updated. cable/dish tv was out during our stay.
Stayed in July 2022
Cheltenham, UK
Ostseebad Sellin, Germany
Saskatoon, Canada
Santiago de Compostela, Spain
Goslar, Germany
Taipei, Taiwan
Colmar, France
Palermo, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content