4630 Creek Road, Blue Ash, OH 45242, United States
#13 of 19 hotels in Blue Ash
Guests' ChoiceBased on 179 hotel reviews
6.7Cleanliness
7.4
Comfort
7.3
Location
8.3
Facilities
7.1
Staff
7.9
Value for money
7.3
Free WiFi
5.9
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End of dialog contentReviewed: 17 August 2024
L
United StatesThere is no way to enforce stopping smokers and lots of construction on units (until October) and their vehicles. On the first day, I just noticed a whiff of smoke. Then at lunch the next day I saw the man sitting on the breezeway steps smoking (when there are ashtrays on the first floor close to open air). The manager was gone that evening and I had to spend time in my car because it was so nasty in my room - obviously the man began smoking inside the unit below mine. The staff could only put notices on doors. In the morning when I left I saw the same man in the breezeway on the steps again (despite the notice) and asked him to stop. Finally that night was okay again.
How clean it was -the cleaning staff did an awesome job. The stove and cookware available was super. Also the front desk staff was as helpful as they could be given the circumstances. The breakfast was great (but could use some Cheerios or gluten-free cereal.)
Stayed in August 2024
Reviewed: 27 April 2024
Benjamin
United StatesOlder needed spruced up but appeared that was on going
Value. Allow pets
Stayed in April 2024
Reviewed: 9 April 2024
Justin
United StatesSmelled terrible in the hallway
Loved the location!
Stayed in April 2024
Reviewed: 7 October 2023
Sacha
United StatesThe room was pretty dated.
The woman working the front desk was A+. She had great customer service skills. I didn't feel nervous outside by myself at night.
Stayed in October 2023
Reviewed: 22 August 2023
Erica
United StatesBed was uncomfortable. Mirrors were cloudy. Hair in the tub.
Great location. Decent price.
Stayed in August 2023
Reviewed: 27 July 2023
Roberta
United StatesSofa mattress had blood on it and was very uncomfortable
Staff was very helpful and polite
Stayed in July 2023
Reviewed: 12 July 2023
Michael
United StatesInternet signal tended to go in and out. Maybe have a little more variety for grab and go breakfast.
Close to places I wanted to be. Very quiet with very little disturbances.
Stayed in July 2023
Reviewed: 5 June 2023
King
United StatesBreakfast was only muffins, granola bars and coffee. Since price of room varied with # of occupants, I'm sure part of that cost was for breakfast. I would have liked some other options (fruit, yogurt, waffles, juice)
Easy to get to with several dining options nearby -- just not within walking distance.
Stayed in June 2023
Reviewed: 8 May 2023
Jim
United StatesThe woman at the desk was not as nice as others. There was something wrong with the toilet. There were people in handicap parking spaces with no handicap placard or license plate. Rates were too high.
Rooms are always clean
Stayed in May 2023
Reviewed: 21 March 2023
Wertz
United StatesHad to plunge the toilet and the bathroom door would not close because the track was broken and hanging down.
Stayed in March 2023
Reviewed: 31 January 2023
Melissa
United StatesIt was fine
The nice rooms comfy bed and had great coffee
Stayed in January 2023
Reviewed: 17 August 2022
Erikah
United StatesRoom smelled like cigarette smoke in a nonsmoking room
Close to everything and room size was perfect.
Stayed in August 2022
Reviewed: 1 July 2022
Robert
United StatesThe A/C system was poor. Too much wind in living room on any setting and no breeze in bedroom where it was always warmer.
I arrived very late, at 1:30 am and I called from the A/P and told Mary I was coming. When I arrived Mary checked me in and went out of her way to help me get dishes, etc and she even put breakfast in a bag with my room # so I could have eats even after 9:30 bkfst room closure. Mary is the best!
Stayed in June 2022
Reviewed: 26 June 2022
Jocelyn
United Statesthe breakfast choices
close to amusement park
Stayed in June 2022
Reviewed: 10 June 2022
Michael
United StatesSome kitchen cleaning supplies would have been nice, to clean up after eating my carry-out. TV initially didn't work, then it worked but with no on screen guide. Danielle was kind enough to hand write a channel guide, which helped aslo. Next day, they did provide a fully functioning TV. Internet went out during a light rain; I'd think an extended stay place would have more funcitonal wi-fi capacity. TV also went out just prior to the conclusion of a show I was invested in. Now I'll never know the ending. Again, get a service that isn't so sensitive.
Bed was very comfortable. Bathroom was very clean. Hallways were quiet. Service for TV issues were prompt and effective. Breakfast was only coffee/ hot chocolate, instant oatmeal, muffins and granola bars. At this point in the pandemic, a little more would be nice. (June 2022). Juice, some fruit...
Stayed in June 2022
Reviewed: 4 June 2022
Martita
United StatesAmenities are dated, shower low h20 pressure
Close to my mom's AL facility, clean, safe
Stayed in May 2022
Reviewed: 1 May 2022
Josefina
United StatesI was expecting a full continental breakfast service but, your facility did not provide that. Muffins and coffee is not continental breakfast. My suggestion would be going forward if you cannot provide what is included in the total price, you should compensate with gift cards to the local breakfast places for a complete service. Parking is horrible, very limited. We would come in at night late and impossible to park close or even in the facility. We had to continue asking for towels and blankets that was not a daily service provided, I emptied the garbage and took down the towels myself in order to get replacements. In order to get my 50.00deposit back I was told that I will need to throw out the garbage and bring down the towels, I was in shock because this is the first time a hotel will ask the customer to do the job of someone that works there. No one at the front desk at night in case of emergencies. 1st night slept in heat because I did not know that the thermostat was connected to the ac unit this was not said to me when I checked in.
Location was close to everything (restaurants, mall, etc.) pleasantly surprised, pictures on the website did not do the hotel justice.
Stayed in April 2022
Reviewed: 24 April 2022
Jessica
United Statesthe bed was terribly uncomfortable. both my husband and I woke up with back pain because there was no give to the bed at all. there were only 3 pillows and they were very small as well
it was convenient to get to where we were going. it was nice to have a full fridge as well.
Stayed in April 2022
Reviewed: 11 April 2022
Matthew
United States1. The toilet didn’t flush right. I spent more time trying to read a worn message on the toilet tank and figure out how to get the toilet to flush than necessary. 2. A neighbor fixed fish and the whole hallway was smelly all day and odor came in our room. 3. Many cosmetic issues and paint color make the rooms look dingy and unappealing in comparison to other hotels. 4. Although a non smoking place, someone was smoking in the building.
The room was clean and the property was quiet. The laundry facility was nice to have available.
Stayed in April 2022
Reviewed: 7 April 2022
Scotty
United StatesThe hotel room we got the first night didn't lock at all.. I wasn't allowed to pay cash for the room.. Even though it was in my booking plus they almost didn't except our dog & they questioned us about our service dog & what kind of service dog she was.. Plus they charged an extra deposit that wasn't in the booking. The bed was hard as a rock.. The lights didn't work in the first room..
It was spacious & clean , The staff was some what friendly..They did however change our room after we told them it didn't lock or work..
Stayed in April 2022
Reviewed: 15 March 2022
Omar
United Statesit was far away from any where to go get something to eat
it was easy to find
Stayed in March 2022
Reviewed: 12 March 2022
Timothy
United StatesLocation near a business park.
Price for a 1 night stay.
Stayed in March 2022
Reviewed: 1 February 2022
Reginald
United StatesNeeded more blankets and pillows
Location great left too early to eat breakfast
Stayed in January 2022
Reviewed: 25 October 2021
Chastiny
United StatesThe bed mattress is so hard could be a lot softer…
Clean and nice appearance easy to locate
Stayed in October 2021
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