103 Lookout Circle, Hot Springs, AR 71913, United States
#37 of 120 hotels in Hot Springs
Guests' ChoiceBased on 564 hotel reviews
8.3Cleanliness
8.6
Comfort
8.6
Location
9.0
Facilities
8.4
Staff
8.9
Value for money
8.4
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End of dialog contentReviewed: 14 February 2022
Tiffany
United Statesfor the price paid, room was super tight. was suppose to be a King size bed but it was more like a full size and very uncomfortable
good location, nice hotel, good amenities
Stayed in February 2022
Reviewed: 5 February 2022
James
United StatesI was disappointed the pool was not in service. Breakfast, location and staff were great! $75 for a pet was a bit much, this will influence my choice when I come back in April.
Stayed in January 2022
Reviewed: 1 February 2022
Dunn
United Statesgreat view
Stayed in January 2022
Reviewed: 1 February 2022
Mary
United StatesIt was in a great location. loved being able to see Lake Hamilton!
Stayed in January 2022
Reviewed: 17 January 2022
Tabera
United StatesLoud a/c unit
Nice location
Stayed in January 2022
Reviewed: 11 January 2022
Fatima
United Statesnothing
clean room, breakfast
Stayed in January 2022
Reviewed: 31 December 2021
Anthony
United StatesThe way the reservation was charged to my account was confusing. I'm still not sure it's turned out right. The showers could use a better cleaning, also.
Rooms were clean and comfortable and the complimentary breakfast was quite good.
Stayed in December 2021
Reviewed: 31 December 2021
Sharon
United Statesthe food area was entirely too small for the amount of people eating. could not social distance at all. staff in food area was rude.
the location was great. Amenities were just ok.
Stayed in December 2021
Reviewed: 30 December 2021
Lisa
United Statesfirst room key would not work, second room the air conditioner didn’t work, had to move after unpacking things
the view was nice till the air conditioner wasn’t working in room, had to be moved to a different room
Stayed in December 2021
Reviewed: 25 December 2021
Ning
United StatesGreat free dinner and breakfast! Fantastic views! Love the location! Will come back again!
Stayed in December 2021
Reviewed: 15 December 2021
Amy
United StatesThe dryer although I need to let people know are freeeeee.... Somehow my dryer was opened and then the door was closed... Do it took me 2 hours to dry the load
Breakfast was great... Bacon Eggs Omelets
Stayed in December 2021
Reviewed: 13 December 2021
Ashley
United StatesThe breakfast buffet wasn't that Great.
Beautiful area and very spacious.
Stayed in December 2021
Reviewed: 25 November 2021
Deanna
United StatesNot enough towels in room. No hair dryer available.
Stayed in November 2021
Reviewed: 22 November 2021
Erin
United StatesThe towels were so rough that I've rubbed my neck skin raw and it looks awful now and itches. The tub needed to be re-enameled and the toilet seat had a black thing on it that warrants a new seat, IMO
The bed was great. The couch was nice. The bar top was nice and big.
Stayed in November 2021
Reviewed: 20 November 2021
Reginald
United StatesDid not receive IHG member points
Good Breakfast and Location
Stayed in November 2021
Reviewed: 15 November 2021
Pennington
United StatesThe view
Stayed in November 2021
Reviewed: 13 November 2021
Rodrigo
United StatesPhones didn’t work. Had to go down just to ask a simple question.
Location and cleanliness.
Stayed in November 2021
Reviewed: 12 November 2021
Anthony
United StatesThe bathroom was a little tight. When needing to close the door, that was the only thing. No, room service. Had to take our own trash out, and had to take our used towels to the front desk for an exchange.
The breakfast was good, just need to have more variety.
Stayed in November 2021
Reviewed: 12 November 2021
Charlotte
United StatesHad a queen bed and we are use to a king. The fire pit wasn’t working. Room #207 didn’t have a dining table in it.
Free breakfast and afternoon snacks
Stayed in November 2021
Reviewed: 11 November 2021
Nancy
United StatesWe didn’t get the room we reserved. I booked online a week before our stay we get to our room & it’s handicap. I went down & told the staff that wasn’t wat I reserved & paid for we was supposed to have a king room not a queen & not a handicap she then tells me there are no more rooms available we had friends that reserved a day before us & they got the room they reserved also my husband & I woke up around 3-4 & our room was so hott we had to turn the AC on I’m assuming the heat was on threw the hotel we was on ground level. The hotel itself was great but im still upset we didn’t get wat we paid for.
We didn’t eat breakfast there wasn’t much left when we went down to eat & it was only 8:45. The location was great very pretty view of the lake from outside.
Stayed in November 2021
Reviewed: 5 November 2021
Yvonne
United StatesBathroom had either mildewed or horribly stain grout..not appealing at all. Since maid service was NOT available, should have been reflected in small price reduction for stay. H
Staff shortage but everyone friendly and helpful as they could be under circumstances.
Stayed in October 2021
Reviewed: 2 November 2021
Ramos
United StatesThat they didn't fulfill the work orders that i requested. They wanted to blame covid when no one was waring mask them selfs except one lady behind the deck. African American lady. She was following protocol.
The view, the food was good.
Stayed in November 2021
Reviewed: 31 October 2021
Weldon
United StatesVery little hot water for shower in mornings.
Room was very comfortable.
Stayed in October 2021
Reviewed: 23 October 2021
Clements
United StatesHotel was quiet and peaceful. Good location. Breakfast was always very good. Everyone was nice.
The bed was a little on the hard side and not the most comfortable but it was clean.
Stayed in October 2021
Reviewed: 17 October 2021
Raquel
United StatesOur stay was too short. We woill stay longer next time.
The space we had in our hotel room! Awesome two bedrooms and two bathrooms very tasteful!
Stayed in October 2021
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