My stay after my cruise was for three nights, and unfortunately, my room was not attended to i.e., cleaned, therefore I had run out of toilet paper and had to improvise and use Kleenex. Also, at the pool there was not enough for all guest swimming in the pool. Thankfully when checking out and I mentioned this to staff they were not impressed and apologized with an adjustment to my payment. Despite, these misfortunes, I would definitely choose to stay there again and recommend to others.

I enjoyed the breakfast selections. The pool was great, however there were not enough towels to accommodate ALL swimming guest. (I had to air dry). The front desk staff were very accommodating and willing to help and answer any questions asked. The airport shuttle was on-time and efficient, just wished the shuttle picked and dropped off at the cruise port. I liked the location, walking distance to shopping and food places. I stayed before and after my cruise.

Stayed in August 2024

The shower head was 10 feet above my head. It was impossible to use.

The rooms were spacious and clean. The facilities were modern and the free shuttle service was great.

Stayed in September 2024

We did not know what time breakfast was served. We thought it was served later on the weekends and almost missed breakfast

The facility and room were maintained and cleaned. The staff was friendly and inviting. Breakfast was good as well. The shuttle service was nice. The drivers were friendly.

Stayed in August 2024

Booked 5 in our room - only had enough towels for 2.

Would have liked to have a little more variety at breakfast.

Stayed in August 2024

I was unable to gain access to my room twice and had to change the room key on both occasions and no one advised me this would happen.

The location

Stayed in August 2024

Room size and breakfast

Front of house staff were very accommodating, they even went beyond and got us back to the hotel when our flight was cancelled even after we had checked out of the hotel. Really loved this gesture - Thank you.

Stayed in July 2024

The room was a little dust and hair on the bathrrom floor. The water did not get hot; even a 2am.

Location and price was within my budget.

Stayed in August 2024

We couldn’t open the shower gel provided. Luckily we brought our own small bottle. Also, the door kept getting stuck and the elevator buttons were barely visible when pressed.

I like that the rooms were spacious and the living area was separated.

Stayed in August 2024

N/A

Breakfast was not exciting it was mainly the same each day

Stayed in August 2024

The late checkout fee is very expensive.

Very friendly staff and i enjoy the suites, giving you that feeling of being home with lots of room.

Stayed in August 2024

Better choice of food and the waffle maker is horrible it sticks to the batter no matter how much you spray it

Stayed in August 2024

Nothing I love the hotel .

The Breakfast was good and the Room was good also . I love the Hotel cause it was closed to the airport,

Stayed in July 2024

Nothing

Great location, had food nearby that would deliver to hotel, breakfast was good for hotel standards, free airport shuttle, perfect for overnight stay when going on or coming off of cruise ship.

Stayed in July 2024

Didn’t stay long enough to rate this

Location was good

Stayed in August 2024

Paid parking.

Great view, nice staff, nice pool. Good breakfast.

Stayed in July 2024

We really did like the hotel although we were told that breakfast went until 10 AM. So we went down at 8:50 and they were cleaning up breakfast because I guess it ended at 9 AM so we were bummed because we had to order breakfast from somewhere else. We also asked for more towels and they forgot to bring them to us so we had to go and get them the next morning before we showered.

The location was great. The room was spacious and clean.

Stayed in June 2024

The facility was rather outdated. It could use a face lift.

The staff was accomdsting

Stayed in July 2024

On this trip we didn’t like the room location (#419) as it had a very loud a/c return vent in bedroom connected to outside air conditioning units which likely affected rooms on all floors in this specific location. It made sleeping a challenge. This was not our experience last time. This needs to be addressed.

As return guests we love the private bedrooms making it a much more relaxing stay for families. Great location!! We also love the free breakfast which is very extensive and delicious!

Stayed in July 2024

I found hair in my room and in clean towels

Very clean property and offered breakfast option

Stayed in June 2024

Location, free shuttle to and from Airport, pool

Stayed in June 2024

Breakfast was ok, more restaurants closer would be nice

Stayed in May 2024

No smart tv (netflix, youtube) No housekeeping in accordance with hotel standards No variation in breakfast

Cosy

Stayed in May 2024

Rooms need a face-lift. The elevators are old and one wasn't working.

Good location

Stayed in March 2024

No complaints

Breakfast was good, enough variety each day

Stayed in March 2024