13639 Riverport Drive, Maryland Heights, MO 63043, United States
#13 of 22 hotels in Maryland Heights
Guests' ChoiceBased on 336 hotel reviews
7.2Cleanliness
7.5
Comfort
7.8
Location
8.4
Facilities
7.4
Staff
8.1
Value for money
7.4
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End of dialog contentReviewed: 20 June 2024
Hutton
United StatesWhen we checked in the room the bed wasn’t made . When I told them they gave us a different room . Not a huge deal
Location was the reason we chose this place . They advertised walking distance to concert venue . However , the area had no sidewalks for pedestrians. Walkable ? Yes . Advisable ? No. They should consider rephrasing that .
Stayed in June 2024
Reviewed: 2 June 2024
Clifton
United StatesFirst room was not cleaned yet. Boiled eggs at breakfast were bad Milk at breakfast was sour
Close to the venue. Dated hotel but not bad.
Stayed in June 2024
Reviewed: 9 April 2024
Shawn
United StatesBooking.com did not tell me the pool was closed. I picked this hotel for the pool that was unavailable. Most of the Sunday workers were by the side doors smoking weed. The hallways smelled like weed the whole first day we were there. The bath tub was leaking and the main door and bathroom door handles were worn out.
It had a comfy bed and small kitchen. The room temp was good too. The breakfast in the morning was your traditional hotel breakfast nothing to fancy but was fine. The morning staff was very nice and friendly. The hotel manager was nice and understanding.
Stayed in April 2024
Reviewed: 4 October 2023
Marsha
United StatesThe bed was just average, and the pillows were thin and very uncomfortable. The rooms were not that clean and we had to ask for washcloths. We stayed two nights and there was no service of any kind the whole time we were there. The pool being closed was a big disappointment.
Breakfast was the best part of the stay. There was a good variety of items both hot and cold. The location seemed mostly safe, although the side door was left open several times.
Stayed in October 2023
Reviewed: 25 September 2023
Justin
United StatesThe manager was very helpful and staff
Stayed in September 2023
Reviewed: 18 September 2023
Shirley
United StatesWe were disappointed that the pool was closed
Very friendly and accommodating staff! Breakfast was great
Stayed in September 2023
Reviewed: 17 September 2023
Angelia
United StatesBad signage
Location
Stayed in September 2023
Reviewed: 17 September 2023
Jessica
United StatesThe parking lot is horrible. There’s not nearly enough parking. The room we stayed in had random paint touch ups on the ceiling like there may have been water damage. The room smelled as if it once had been smoked in and not cleaned properly even though it’s a no smoking hotel. There were clear burn marks in the carpet, on the couch and on the coffee table. There wasn’t a full roll of toilet paper to be found. The night front desk attendant was rude and acted inconvenienced by having to help.
It was close to the venue we were attending a concert.
Stayed in September 2023
Reviewed: 6 September 2023
Jennifer
United StatesNo waffles at breakfast. Hotels have the best waffles lol
Great distance to walk to the concert!
Stayed in September 2023
Reviewed: 29 August 2023
Astrid
United StatesNo shuttle or pool in working order.
Location near the concert venue.
Stayed in August 2023
Reviewed: 21 August 2023
Linda
United StatesI wish the pool was open, but understand it was being renovated.
Very comfortable, close to venue I was attending. Would definitely go back. Everything we needed was right in the room. Coffee was good, breakfast had a wide variety for every diet.
Stayed in August 2023
Reviewed: 10 August 2023
Neil
United StatesEverything was fine except the pool was closed and that was a huge disappointment.
Stayed in August 2023
Reviewed: 5 August 2023
Crutsinger
United StatesBreakfast was mediocre but as expected for a continental breakfast. Our door was a bit wore and did not shut well and we had to pull/push to make sure it shut well.
It is located within walking distance of the concert venue which is why we chose it. The bed was very comfortable. The rooms are spacious.
Stayed in August 2023
Reviewed: 5 August 2023
Bobbie
United StatesThe pool was closed. In the room the bathroom was not cleaned. Floor was very sticky and there was used soap in the soap dish and someone’s else’s body wash on the tub. The floor behind the door was so dirty.
Air conditioning worked very well in the room. Spacious room as we had a king suite
Stayed in August 2023
Reviewed: 17 July 2023
Brandy
United StatesMy room was not very clean.
The staff is always friendly.
Stayed in July 2023
Reviewed: 17 July 2023
Sherry
United StatesBreakfast
Close to our concert venue
Stayed in July 2023
Reviewed: 16 July 2023
Jamie
United StatesTV didn’t work
Location was excellent, could walk to the concert venue and a five minute drive to the Airport.
Stayed in July 2023
Reviewed: 18 June 2023
Lisa
United StatesPool wasn't open!
Great location, helpful staff,great breakfast!
Stayed in June 2023
Reviewed: 6 June 2023
Shelby
United Statesvery few rooms weren’t ready 2 hours after check in time
good location close by concert venue
Stayed in June 2023
Reviewed: 6 June 2023
Cheryl
United StatesTwo of the back entry doors did not lock which bothered me for security reasons.. We had to pay $5 extra for parking because there was a concert going on nearby.. I have never had to do that while staying at a hotel
Overall the room was great and clean.. breakfast was a nice added bonus and walking distance to concert
Stayed in June 2023
Reviewed: 2 May 2023
Christina
United Statespool still isn’t available Wasn’t available last year either. and now $5 to park. was free.
clean Plenty of parking friendly staff fast check in/out
Stayed in May 2023
Reviewed: 27 March 2023
Stroupe
United StatesThe staff got into a loud fight in the lobby.
Nice comfy beds
Stayed in March 2023
Reviewed: 10 December 2022
Latresha
United StatesI found hair in my room
Stayed in December 2022
Reviewed: 30 October 2022
Tameka
United StatesIt would be nice to have breakfast extended until 10 am or 9:30, people like to sleep in on vacation. I didn't like that the pool was closed, the website did not say the pool was closed indefinitely, I felt a little deceived. I picked this location specifically for the pool. The heat went out in my room twice. There was also a little left over trash behind the couch that house keeping missed.
The breakfast was ok, there was hot food instead of continental, you just need to get down there early before the food and juice run out. I liked that the hotel had a social event in the lobby for guest even though we kept missing it. It was a nice idea though. The hotel is close to the air port, and it was quiet.
Stayed in October 2022
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