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Reviews of Homewood Suites by Hilton Lancaster 3 stars

200 Granite Run Drive, Lancaster, PA 17601, United States

#22 of 36 hotels in Lancaster

Guests' Choice

Review score

Based on 47 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.8

  • Location

    8.8

  • Facilities

    8.9

  • Staff

    8.9

  • Value for money

    8.3

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Showing 1 – 25

  • Reviewed: 12 August 2024

    9.0
    Nice hotel good stay
    • Leisure trip
    • Group
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Wish weekend breakfast was served at 6am like during the week instead of 7am

    Room size

    Stayed in August 2024

  • Reviewed: 12 May 2024

    10
    It felt welcoming!
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I have no complaints

    The friendliness of the staff, the size of the room along with the amenities, and the location

    Stayed in May 2024

  • Reviewed: 16 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 3 nights

    preferred daily room cleaning

    Stayed in April 2024

  • Reviewed: 30 January 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Location was perfect for activities we were doing. Breakfast was typical.

    Stayed in January 2024

  • Reviewed: 7 July 2023

    9.0
    Overall pleased with our stay.
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Tile floors in room were sticky

    Easy access. Friendly staff!

    Stayed in July 2023

  • Reviewed: 9 April 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The suites were nice size and had a kitchenette

    Stayed in April 2023

  • Reviewed: 2 October 2022

    8.0
    Friendly staff.
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Good

    Stayed in October 2022

  • Reviewed: 11 September 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    We were supposed to be in a handicap accessible room and we didn't realize it until we left that we weren't it was very difficult to get around in the bathroom

    Closeness to everything we wanted to do

    Stayed in September 2022

  • Reviewed: 12 August 2022

    8.0
    Breakfast was great. Most staff very kind. Coffee in lobby 24/7 always great.
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    while staying for a few days requested a freshen Up/clean up of our room and was told by male staff they don’t offer that cause of covid. To leave trash outside and dirty towels and they would know to leave us knew ones.

    comfortable and spacious

    Stayed in July 2022

  • Reviewed: 7 August 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The accommodations exceeded our expectations. The room was very well appointed, quiet, and quite comfortable.

    Stayed in August 2022

  • Reviewed: 21 July 2022

    8.0
    Comfortable, spacious, and cozy place to spend our vacation. We'll be back!
    • Leisure trip
    • Couple
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    I wish there would have been a fan in the bathroom. I also would have liked if the door to the bathroom would have closed off the whole room and not just the part with the toilet and shower to make it one bathroom instead of 2 separate parts. It didn't feel so sanitary to have the sink separate from the toilet and didn't give as much privacy in the bedroom as I would have liked. It would also have been nice to have 2 clocks so we could each see the time and to have more tissues and garbage cans spread throughout the room/s.

    I loved the suite-style of the room with the door to the bedroom that closed to separate it from the living area. The kitchen was great and added some space and the full fridge-freezer was so helpful! I also liked having our own thermostat to control the temperature to our liking. The amenities provided in the room such as the mouthwash and dishsoap and dishtowels were great. The full-length sectional couch was very cozy and also added space to the room.

    Stayed in July 2022

  • Reviewed: 3 May 2022

    9.0
    Very enjoyable! Will definitely stay again!!!
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    As started above. Very accessible to downtown, outlets, and Sight and Sound.

    The friendliness of the staff, prompt response to requests for service, spaciousness of the suites, great breakfast and amenities, loved the check in and check out times. Overall very good experience.

    Stayed in April 2022

  • Reviewed: 6 April 2022

    9.0
    Great place for families & nice staff
    • Leisure trip
    • Family with young children
    • Suite with Two Queen Beds and Roll-In Shower - Mobility Access/Non-Smoking
    • Stayed 2 nights

    I wish you all had a hot tub. Also the pool was super warm our first night but the 2 nd night not so much it was a big difference

    Everything was amazing and the gentleman at the front desk was super nice & helpful great attitude!

    Stayed in April 2022

  • Reviewed: 4 April 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I like the location of the hotel, pool was amazing, not crowded at all, breakfast was really good and the comfort of the beds are great too . Overall a great hotel, I will be coming back .

    Stayed in April 2022

  • Reviewed: 19 February 2022

    9.0
    good but there is plenty of room for improvement for guest comfort and convenience
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    kitchen had no supplies whatsoever

    very nice large rooms , clean , nice pool and exercise room

    Stayed in February 2022

  • Reviewed: 3 January 2022

    8.0
    overall it’s a good hotel, I’ll stay there next time
    • Business trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    we never seem to get enough towels, shampoo and conditioner.

    it was clean and convenient.

    Stayed in December 2021

  • Reviewed: 24 December 2021

    10
    Great!
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    A little pricey but it was the holiday season.

    Very nice place to stay. Location great, wonderful for families or extended stays.

    Stayed in December 2021

  • Reviewed: 4 October 2021

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    We had only one set of toiletries in the room (shampoo, conditioner, body lotion), even though the reservation was for 3 people. I discovered later on that we could call the front desk and request more but why don’t leave enough of the supplies to begin with? Also just a suggestion, please leave some plastic utensils in the room for the guests. We bought lasagna from the lobby and realized later that there were no utensils in the room. Thank you!

    Nice, clean, quiet, safe. Very nice staff. We felt very comfortable.

    Stayed in October 2021

  • Reviewed: 24 January 2022

    6.0
    Good rooms, but very poor breakfast.
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    The choice of food for breakfast was pitiful. Probably the worst selection I have ever seen in 3-star hotels. Also, the hotel allows staying with big dogs. Some of them were pretty scary.

    The room was fairly large and quiet. The location was convenient.

    Stayed in December 2021

  • Reviewed: 8 November 2021

    4.0
    Just ok, not what it used to be!
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Above sorry I put it in backwards. I like the size of the room the breakfast was ok, the fireplace in the lobby was nice. Please update your rooms!

    The hotel needs to be updated! The water in the sink was cold the entire stay even though we were told it would be fixed. The wall paper was coming off the wall in the bathroom. There was a broken handle on the vanity. Our room was right by the exit door and the stair well. The noise and door slamming was so ridiculous when we were sitting in the living room area trying to relax for the evening. There was a standing ashtray right at the door when I went to pack the car I was choking on cigarette smoke.

    Stayed in November 2021

  • Reviewed: 3 December 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in December 2023

  • Reviewed: 1 May 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Suite with Two Queen Beds and Roll-In Shower - Mobility Access/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2023

  • Reviewed: 30 April 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2023

  • Reviewed: 19 January 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    There are no comments available for this review

    Stayed in January 2023

Showing 1 – 25

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