1 Massachusetts Avenue, Arlington, MA 02474, United States
#1 of 1 hotels in Arlington
Guests' ChoiceBased on 356 hotel reviews
8.1Cleanliness
8.4
Comfort
8.4
Location
8.6
Facilities
8.2
Staff
9.0
Value for money
7.6
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End of dialog contentReviewed: 5 June 2024
Charlotte
United StatesSo much dust from the ongoing renovations. And I am fairly certain that the fire alarm went off the morning I stayed there because a drug addict got into the building and was looking for an easy score. So he pulled one of the fire alarms. I think this because as I was exiting my room on the second floor I personally observed someone in the hallway who did not seem to belong there, wandering around and not being concerned about the ongoing alarm at all. Absolutely no security at the side entrances of the building.
Comfort and cleanliness of the newly renovated suite I stayed in.
Stayed in April 2024
Reviewed: 21 April 2024
Santosh
United KingdomIt was promised the rooms would be tidied up every other day, but it wasn’t done during our stay. Breakfast was just average.
Location was good, facilities were appropriate.
Stayed in April 2024
Reviewed: 17 April 2024
Rgabay
IsraelThe hotel is old and ready to renovation. The equipment, such as microwave oven, was without a plate, and the door knob was fixed while we've checked-in the room. As we arrived after 7.5 hours of flight from Europe and were very tired, we didn't expect to receive a room with no sheets and pillows for 3 of the guests. We had to arrange it ourselves. For a family of 5, it was quite difficult to get a taxi, and the distance from the city center was quite challenging.
The staff , especially Rafael, were kind, helpful and gave rapid response to our questions and needs. The restaurant across the street was excellent. The breakfast is sufficient and quite diverse. Free Parking is available near the hotel.
Stayed in April 2024
Reviewed: 6 March 2024
Marina
SingaporeNoisy air conditioning
Friendly staff
Stayed in March 2024
Reviewed: 14 February 2024
Gary
United KingdomFelt like we were in a building site so on occasions a bit noisy
Excellent location for our purposes comfortable rooms
Stayed in February 2024
Reviewed: 21 November 2023
Mbedak
CroatiaThe whole hotel needs renovating, a few outlets were hanging out. The heating fancoils are really noisy when working. The value for money isn't there
A pleasant stay in Cambrige. We were visiting Boston for a day and stayed here with our baby. The breakfast was okay
Stayed in November 2023
Reviewed: 19 November 2023
Anne
CanadaSalty breakfast, a leftover tea bag (already dried) inside the coffee maker in my room from previous guests. My daughter had nonstop sniffles whenever she is in bed. As soon as we left the room she was all good. The shower head was placed up high and hard to reach (I am 5’6) almost no pressure (ground floor suite). Having said that a major renovation is on its way. Hopefully the price would not be increased after the renovation.
Location and a accommodating staff, a full kitchen with a dishwasher which is much appreciated. Room was spacious and very quiet.
Stayed in November 2023
Reviewed: 14 November 2023
Kurt
United StatesIt had some neglected cleaning issues, and a non operational lighting problem. Housecleaning vacuuming outside the door hitting the door while I had the DND sign on it was disturbing. Pluming caulk floaters I the tub and filth under the shower bench.
Perfectly convenient to events I attended. A fine addition to Union Sq.
Stayed in November 2023
Reviewed: 12 November 2023
Tabeebah
United Arab EmiratesIt wasn’t very clear that housekeeping had to be requested 24hrs ahead or was only available after staying 4 nights. I was not told this at checkin.
Great size room, staff couldn’t be nicer or more helpful.
Stayed in October 2023
Reviewed: 7 November 2023
Paul
United KingdomNothing, very happy with all aspects of accommodation and service.
Very helpful staff throughout stay, advised us that whilst we were stopping a few days the room wouldn't be cleaned, however if we wished for it to be done just to let them know. Staff at all times genuinely couldn't do enough. I'd forgotten despite the name that we would get a 'suite' so was very surprised with size of our room, didn't use majority of facilities we had, nice relaxation area, spacious comfortable bedroom area and spacious clean bathroom. As a bonus there was free breakfast, which was great, enabled us to have a relaxed start to the day, cooked items were different on each of the three days we were there. Travelled to and from hotel via bus, stop either straight outside or over the road from hotel. No bar at hotel, but very good sports bar next to hotel which enabled you to relax in an evening and good food too. Highly recommend this accommodation, would definitely stop here if in Boston again.
Stayed in October 2023
Reviewed: 6 November 2023
Richard
UgandaThe breakfast was good but could be improved with more variaties
The size of the room was very good. The bed was very comfy and the Lounge setup was superb
Stayed in October 2023
Reviewed: 2 November 2023
Ruben
CanadaIt would be great to have a better choice for breakfast food selection, e.g., sliced meat and cheese. This time an elevator to the parking area was not functioning/on service.
In general, it contained majority of basic things. Friendly and attentive staff.
Stayed in October 2023
Reviewed: 31 October 2023
James
United StatesThe elevator to the parking garage was out of order.
Breakfast and breakfast area were very nice. Staff very courteous. Room was clean and large.
Stayed in October 2023
Reviewed: 22 October 2023
Tina
United StatesOur room was less good than usual - this time, the living room had no window and overall was oddly configured. I would not stay in this room’s location again.
The property location is very convenient for visiting Tufts University and breakfast is convenient.
Stayed in October 2023
Reviewed: 13 October 2023
Mike
United KingdomBacon and sausages only offered once a week for breakfast, although this didn't bother us too much
Breakfast was included in room price and was perfectly adequate & tasty/good quality
Stayed in September 2023
Reviewed: 5 October 2023
Marie
FranceNot in Cambridge, 20min way from Davis square Breakfast could be of a better quality
Nice, big and quiet rooms Friendly staff
Stayed in October 2023
Reviewed: 2 October 2023
Lora
United StatesPrice.......Boston is a very expensive city.
Location
Stayed in September 2023
Reviewed: 2 October 2023
Ashadebie
United StatesWe liked Everything. It was very close to harvard, where we actually had to go. Boston was 20 min. away.
Stayed in October 2023
Reviewed: 28 September 2023
Martyn
New ZealandBreakfast was a bit up and down, the small hash brown popato things were a bit soggy, not the best though. Plastic knives and forks Could hear next rooms quiite easily, seems the wall sound insulation not that good? Not a major issue for us, but we did notice. Light was turned on in the basement of the lift! Would be better to have that turned off! It spooked the kids:.:)
Staff were really helpful and friendly, we had come from 5 nights in New York and your team was a breath of fresh air on how nice everyone was compared with NY! The gymnasium great, I used it most days, decent equipment, clean and tidy, one of the treadmills did not work but that was the only issue I noticed. Air conditioning in the bed room seemed very powerful. Apart from one comment the breakfasts were quite reasonable. Nice to have fruit available.
Stayed in September 2023
Reviewed: 28 August 2023
Dennis
United StatesNothing.
Location is convenient to drive to from the interstate. It is also near a bike foot path that is a short walk to the Boston T subway line. The breakfast was very good.
Stayed in August 2023
Reviewed: 20 August 2023
Masroor
United StatesMattress. Lumpy and too soft. Housekeeping was on request only ; 24 hr in advance if you want your room to be cleaned.
Location . Easy accessible and free parking. Breakfast was good.
Stayed in August 2023
Reviewed: 17 August 2023
Kimball
United StatesDrains in sink and shower drained very slow
Location, staff was very good and helpful.,Thank Tiffany for us very nice Young lady..
Stayed in August 2023
Reviewed: 13 August 2023
Husham
United StatesNoise at night after 12 or midnight from some guests
The staff is very nice Very clean Food nice little more variet
Stayed in August 2023
Reviewed: 8 August 2023
Yvonne
CanadaNo housekeeping fior that price!
Nice room
Stayed in August 2023
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