Tv did not have any national news stations. was important as I was unable to get much information about the hurricane in Florida

Stayed in October 2024

All employees were very nice and professional

Everything was A OK except It took about 20 min to check in and , the arm was off the desk chair and the Charging station did not work All employee were very nice and polite

Stayed in October 2024

The first room I had the ac unit was leaking and the room had a foul odor. On the positive side they changed my room as soon as another room was available. Thank You !!!!

Location Location

Stayed in September 2024

No safe in room

Comfortable, everything I needed

Stayed in June 2024

Staff were very accomodating with early check in. Really appreciated their helpfulness.

Stayed in December 2023

Free Wi-Fi was on the slow side. The furniture and kitchen appliances are showing their age too (stylistically speaking), but functionally they got the job done.

Front desk staff were great and I had an easy check in. The room is huge, great for an extended stay and never felt like the walls were closing in. Breakfast spread was solid. Location provides easy access to I-64 and greater Chesapeake area.

Stayed in November 2023

Need new mattress on sofa bed. No stopper in bathroom sink. Bathroom sink clogged and water filled sink..

Stayed in October 2023

The staff were all so patient and helpful

Stayed in September 2023

The breakfast was very good, however meat variety could be improved. All meats were Turkey based.

Stayed in August 2023

The toilet needs to be adjusted. I got it to work by adjusting the chain, but it could use some work by a plumber probably.

The breakfast was good; the person running the breakfast did a good job. The location is great, next to the Greenbriar Mall.

Stayed in July 2023

N/A

Staff was extremely inviting and accommodating. The room was very large and had all the amenities we needed to make us feel right at home.

Stayed in May 2023

I didn't like the fact that reporting a kitchen sink leak three times didn't get resolved while there; waiting for our scheduled room cleaning; only one washer available to use since the second one was out of order. For this size of a hotel, there should be more washer/dryers for customer use. We enjoy coffee a lot! The room has a coffee maker using pods that I had to double up on to make one cup. Not very flavorful but it worked ok. We usually bring our own coffee grounds so we prefer a regular hotel sized coffee pot which are the small ones. The staff were so understanding about this and freely gave us more coffee pods to use.

The staff were excellent! They went above and beyond to ensure our stay was enjoyable. Saying good morning and greeting us or asking how we were every time they saw us was so nice and caring. They are short staffed so waiting for a scheduled room cleaning kept us out of our room for most of the day looking for things to do. Bed was comfortable and this is very important as a traveler with chronic lower back issues. It was also quiet. We were never disturbed with neighbor noises. The refrigerator, microwave, and dish washer were very clean and in good working order; Never had a problem with them. The a/c and fan worked well also. It kept our room environment pleasant for the changing weather. The breakfast was ok. It came in handy when we ran low on our purchased breakfast products. The gym was clean and the equipment was in good working order which I used almost daily. A good supply of clean weights, floor mat, and ample floor space for stretching and yoga. Each treadmill and elliptical machine has it's own screen for streaming news or shows which was fun.

Stayed in October 2022

breakfast was good a full meal with meat

Stayed in August 2022

Dated room furniture

Bed was very comfortable

Stayed in September 2022

The scent of the lobby is heavenly

Stayed in August 2022

Not best of food during weekend

Ok

Stayed in July 2022

location of the front entrance was not visible from the parking lot.

the room/suite was large and filled with amenities; refrigerator, microwave, etc.

Stayed in July 2022

Guest laundry service was down. The staff told me to go to the Garden Inn, which was next door. Their guest services wasn't working either. So had to go to the local laundromat.

Staff was great, but the fire alarm went off and the building evacuated at 12;15 am. Due to faulty fire alarm system. Thus we had to evacuate again on Saturday evening.

Stayed in June 2022

pillows

standard motel food

Stayed in June 2022

needed upgrades

location and kitchen

Stayed in April 2022

Did not have maid service.

Stayed in June 2022

nice location and very clean

Stayed in June 2022

Our bathroom ceiling leaked 2 nights. The second night we had to be moved to another room.

location, friendly staff

Stayed in May 2022

Nice big rooms, good enough location for the area. Would return, great if you are there for work.

Stayed in May 2022