110 Vantis Drive, Aliso Viejo, CA 92656, United States
#2 of 2 hotels in Aliso Viejo
Guests' ChoiceBased on 225 hotel reviews
8.4Cleanliness
8.7
Comfort
8.7
Location
8.9
Facilities
8.7
Staff
9.0
Value for money
8.0
Free WiFi
8.8
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End of dialog contentReviewed: 12 May 2024
Muhammad
United Arab EmiratesKitchen
Stayed in May 2024
Reviewed: 7 May 2024
Lachelle
United StatesWe had no hot water most of our day Sunday. We thought it was strange and many others were complaining about it.
The location was perfect for a family visit/vacation. Breakfast was great. Staff were friendly.
Stayed in May 2024
Reviewed: 26 March 2024
Jesenia
United StatesSmall accounting error that was immediately resolved by the front desk attendant.
Location was perfect and the staff was attentive to our needs.
Stayed in March 2024
Reviewed: 17 January 2024
Lynne
United StatesDidn’t like asking for towels or room cleaning. Only received 2 towels at any time. Not enough. Room was never cleaned during our 10 night stay. I understand cutbacks, privacy, understaffing. But after 4 or 5 days the room should have been refreshed without being told to. Glad we’re not slobs! I guess this explains the bags of garbage and piles of towels in front of rooms. Not listed for cleaning that day. And there is a list! I saw it on the cart and the front desk checked too.
Very nice. No complaints.
Stayed in January 2024
Reviewed: 16 October 2023
Jonathan
United StatesThe mattress was worn out.
Breakfast
Stayed in October 2023
Reviewed: 15 October 2023
Egonz054
United StatesThe staff at check in was hit or miss. The initial person to check us in didn't provide the same information as she provided to others. I found hair in the towels and bed linen.
The breakfast was very good, there was a variety of food to choose from and nothing ran out because the staff was constantly attending the breakfast area. The patio and lounge areas were very nice.
Stayed in October 2023
Reviewed: 9 October 2023
Donald
United StatesThe breakfast was mediocre. The breakfast staff was also very slow in refilling food utensils.
Everything was fine except the breakfast.
Stayed in October 2023
Reviewed: 5 September 2023
Michele
United StatesWe enjoyed the spacious room. The location was perfect for attending a wedding at the Aliso Veijo Ranch.
Stayed in September 2023
Reviewed: 23 July 2023
Carla
United KingdomThe bed wasn't that comfortable. The staff did not mention that the room is only cleaned by request
The breakfast included. Kitchen in the room. The wine and snacks on Wednesday. Location is good.
Stayed in July 2023
Reviewed: 3 May 2023
Blanca
United Statesbreakfast was a little bland and not very appetizing
location, cleanliness, friendliness
Stayed in May 2023
Reviewed: 21 April 2023
Marion
GermanyRooms were not always cleaned to a satisfying level.
Very nice and big rooms with a kichenette in the middle of Aliso Viejo just 20 minutes away from the ocean. You can easily reach Laguna Beach or Dana Point. Breakfast with bagels is included.. The beds are very comfortable and it is very quiet, so you can get a good sleep. A great coffee shop is nearby.
Stayed in April 2023
Reviewed: 7 February 2023
Nancy
United StatesNot great
Stayed in January 2023
Reviewed: 29 September 2022
Steve
United Statesnew/ clean/ space
Stayed in September 2022
Reviewed: 13 September 2022
Ahmad
KuwaitStaff were friendly. The hotel was clean and neat
Stayed in July 2022
Reviewed: 19 July 2022
Lynne
United Statesnoise from room above me
Stayed in July 2022
Reviewed: 15 June 2022
Amy
United StatesThe cleanliness could have been better. We found hair twisties and crumbs left in our room when we arrived. We could also hear very easily the guests in the rooms next to and above us. We missed out on no happy hours offered. The pool was over chemicalized. It turned my swimming suit and blonde hair green.
The breakfast had great selections. The staff was extremely friendly and helpful. The room was a great size. The pool and hot tub were a great size and was the best part of my kids stay!
Stayed in June 2022
Reviewed: 13 June 2022
Malene
DenmarkToilets in the lobby was not clean..
Big room with great facilities
Stayed in June 2022
Reviewed: 1 June 2022
Heidi
United StatesAlthough we could ask for as many towels as needed, the room quickly got cluttered and messy because there was no housecleaning option. We were there 4 nights, so it would have been extremely helpful to have had housecleaning at least once. The bathroom door from the shower & toilet swung directly into the vanity/sink area. This was a frustrating for multiple people to use simultaneously as we had to move and squeeze by each other.
Staff was friendly and accommodating. The location was wonderful for our purposes.
Stayed in May 2022
Reviewed: 10 May 2022
David
United StatesFair
Stayed in May 2022
Reviewed: 4 May 2022
Cynthia
United StatesPrice was a bit high
Room was very comfortable; enjoyed complimentary breakfast and facilities
Stayed in May 2022
Reviewed: 26 April 2022
Mani
United StatesBreakfast hours could be extended to 10am.
The place was clean and secure.
Stayed in April 2022
Reviewed: 7 April 2022
Jane
United StatesTv only available in bedroom area not by couch. Shades difficult to maneuver without guide.
Stayed in April 2022
Reviewed: 26 February 2022
Priscilla
United Stateslocation. clean. good breakfast
Stayed in February 2022
Reviewed: 14 February 2022
Emeliza
United StatesThe hotel's IT system was down and we never got our key card because of this. We always need to have security to open our door for us.
The staffs are really nice from front desk to security to kitchen staff.
Stayed in February 2022
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