500 Rep John Lewis Way South, Nashville, TN 37203, United States
#5 of 194 hotels in Nashville
Guests' ChoiceBased on 395 hotel reviews
9.1Cleanliness
9.3
Comfort
9.4
Location
9.4
Facilities
9.3
Staff
9.3
Value for money
8.4
Free WiFi
8.7
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End of dialog contentReviewed: 12 September 2024
Therese
United StatesThe ladies that worked the front desk were awesome!
Stayed in September 2024
Reviewed: 10 September 2024
Pam
United StatesThe location was great! You could easily walk to the middle of everything without staying right in the middle of it all.
Stayed in August 2024
Reviewed: 4 September 2024
Christopher
United StatesNothing
Great hotel! 3 blocks from Broadway!
Stayed in September 2024
Reviewed: 13 August 2024
John
CanadaAir conditioning next to the bed, noisy fridge. Chocolate sauce should be labeled people mistake it for syrup
Walking distance to everything, great breakfast and clean facilities.
Stayed in August 2024
Reviewed: 12 August 2024
Deonda
United StatesThere wasn't enough room between the bathroom door and sink drawer. The facial soap bar stuck to the glass plate. It was glued.
The breakfast was great. The staff was great and very helpful for my daughter. She enjoyed her stay as well. The soap, shampoo and conditioner, and soap products were a good one. I looked into my own purchase of them. And the aesthetic of the turf around the pool was a nice feature. And I enjoyed the fitness center. Thank you for the water and towels. Not to leave out the security and consistent use of our keys. All of the games, entertainment, fruit, coffee,candy what am I missing.
Stayed in August 2024
Reviewed: 10 August 2024
Kayla
United StatesThe pool was very small
Everything! The convenience to downtown and games lounge area was great for a short trip. We stayed an extra night. The breakfast was very fun and yummy for kids.
Stayed in August 2024
Reviewed: 7 August 2024
Inesa
CanadaWe had to ask for extra towels even though our reservation had number of people
Games Room
Stayed in August 2024
Reviewed: 7 August 2024
Vernis
United StatesPay for parking.
Location
Stayed in August 2024
Reviewed: 5 August 2024
Susan
United StatesI really can't come with anything.
The room was addressed each day by staff. The breakfast hours were great and breakfast was awesome!! The location was perfect!
Stayed in August 2024
Reviewed: 27 July 2024
Nicole
United StatesThe toilet was not flushing?
Only 2 and a half blocks from the music.
Stayed in July 2024
Reviewed: 24 July 2024
Alma
United StatesNothing.
Breakfast selection was great and staff was working hard at keeping area clean and tidy.
Stayed in June 2024
Reviewed: 16 July 2024
Chardonnay
United StatesThe run around from booking.com. The non help from booking. The horrible service from some of the reps
The hotel
Stayed in July 2024
Reviewed: 13 July 2024
Pedro
United StatesOne of the staff members had a little attitude. The rest where great.
Game room
Stayed in July 2024
Reviewed: 5 July 2024
Thomas
United StatesShower sucked no water pressure
Stayed in July 2024
Reviewed: 5 July 2024
Tracie
United StatesI just wish the swimming pool was a little bigger. Very small for all of the guests staying there.
We really enjoyed our visit. Everything was nice and everyone very friendly and helpful.
Stayed in July 2024
Reviewed: 30 June 2024
Paul
AustraliaNothing to improve upon.
Fantastic room with everything you could need. Hotel vibe different and amazing. Staff are great - customer service.
Stayed in June 2024
Reviewed: 30 May 2024
Lynn
United Statesnothing!!! we will be back.
Staff was very welcoming and helpful. The room was clean and update. The breakfast was amazing!
Stayed in April 2024
Reviewed: 20 May 2024
Florence
CanadaNo fan in bathroom, therefore it remained steamy and wet. No safe.
Very clean. Spacious room. Quieter than staying closer to Broadway, but only 5 blocks away. Staff were helpful.
Stayed in May 2024
Reviewed: 10 May 2024
Mario
United StatesBest location. VERY VERY nice staff. Amenities are 2nd to NONE. Always my Nashville home.
Stayed in May 2024
Reviewed: 5 May 2024
Kim
United StatesThe staff was super helpful, the room was great, good size an super clean! Loved how close it was to Broadway!
Stayed in May 2024
Reviewed: 14 March 2024
Lynda
United StatesRoom rate did not change to final 2 quest rate due to third party rules I was told by hotel. Arrangements were made a year ahead and the other 4 could not attend due to work obligations. I was not aware of this at the time and thought we would be charge the 2 quest room rate. Also there was a $50 / day fee we were not aware of that occur. No portal assistance available to help unload car.
Close to convention meetings.
Stayed in March 2024
Reviewed: 10 March 2024
Paula
United StatesEverything was very good
Breakfast was great. Lots of options. Location was great.
Stayed in March 2024
Reviewed: 9 March 2024
Lynda
United StatesGarage entrance steep. No signs where to unpack card. Daily fees a little high.
Close to meetings at convention center. Unit had a kitchen.
Stayed in March 2024
Reviewed: 26 February 2024
Heather
United StatesThat we tried getting into the parking garage and the doors wouldn’t open (which I understand things happen) but it was at 3am and I tried calling to see what we could do and the guy told me on the phone he didn’t know and I could drive around the block. That was frustrating considering you have to pay for parking
Cleanliness, availability and breakfast bar
Stayed in February 2024
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