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  5. Reviews of Home2 Suites By Hilton Columbus/West, OH

Reviews of Home2 Suites By Hilton Columbus/West, OH 3 stars

5460 Fisher Road, Columbus, OH 43228, United States

#34 of 121 hotels in Columbus

Guests' Choice

Review score

Based on 267 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    8.9

  • Facilities

    9.0

  • Staff

    8.8

  • Value for money

    8.6

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 13 June 2024

    7.0
    I had a great time
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast not many options

    The beds very comfortable

    Stayed in June 2024

  • Reviewed: 6 June 2024

    10
    We needed a over night stay . Very convenient right off the highway.
    • Leisure trip
    • Couple
    • King Studio - Mobility and Hearing Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Very nice , clean and easy to get too

    Stayed in April 2024

  • Reviewed: 28 May 2024

    10
    A great stay!
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The room was great, everything was clean and stocked.

    Stayed in May 2024

  • Reviewed: 23 May 2024

    8.0
    Great Concept Execution Needs To Be Better
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 3 nights

    Bathroom was poorly lit. Upon arrival our room had the distinct smell of a backed up sewer which went away overnight. We did hear about several who changed rooms because of that. Told front desk three times I wanted extra foam pillows and towels (they only make the room every other day). Had to go down to the front desk to get it.

    Location was excellent for our trip. Loved having a full size refrigerator. Bathroom was poorly lit. Upon arrival our room had the distinct smell of a backed up sewer which went away overnight. We did hear about several who changed rooms because of that. Told front desk three times I wanted extra foam pillows and towels (they only make the room every other day). Had to go down to the front desk to get it.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    10
    Great stay
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I liked the room, location, bed, sofa bed, everything

    Stayed in May 2024

  • Reviewed: 19 May 2024

    10
    Exceptional
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Pool area is small but kid still had fun

    Very clean and nice. Best bang for the buck and was one of the better hotels I’ve stayed at nearby.

    Stayed in May 2024

  • Reviewed: 7 May 2024

    10
    Very nice, would definitely stay there again i f in the area.
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Cleanliness, room and amenities were impressive. Value of room cost good.

    Stayed in May 2024

  • Reviewed: 29 March 2024

    8.0
    Overall, several pluses. The bathroom door has to be fixed.
    • Leisure trip
    • Family with young children
    • King Studio Suite - Hearing Access/Non-Smoking
    • Stayed 8 nights

    Noise from above, we could hear someone walking back and forth heavily, really could have been better. The pocket door to the bathroom is TERRIBLE. It sticks most of the time preventing it from opening, very concerning. Also, a sewer smell was noticed frequently at the front door of room 327.

    The breakfast was fair, nothing special, nothing really cooked from scratch. Everything was pre-made and heated up. Good location, close to stores restaurants and the highway, maybe too close to the highway (some noise). The curtains blocked light very well and the room door blocked light very well also (both important to us). Very nice staff, met all needs. Pool room was a comfortable temperature and did not stink of chlorine. We also liked the decent sized dining table that easily moved to an area for family meals.

    Stayed in March 2024

  • Reviewed: 15 January 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Studio Suite with Two Queen Beds - Hearing Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Clean. Helpful and friendly staff.

    Stayed in January 2024

  • Reviewed: 7 October 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Studio - Mobility and Hearing Access/Non-Smoking
    • Stayed 1 night

    Great, spacious 1st floor suite! The staff smoothly corrected a modification (one-day delay) I had confirmed with Booking.com.

    Stayed in September 2023

  • Reviewed: 5 October 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Bathroom door without lock. Breakfast rather limited

    Spacious, clean, convenient location

    Stayed in October 2023

  • Reviewed: 23 August 2023

    8.0
    Great spot, but bring snacks.
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Not many options for food nearby.

    Nice place.

    Stayed in August 2023

  • Reviewed: 22 August 2023

    7.0
    Overall it was ok , need to address the smell
    • Couple
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Had a bad smell 😓 Don’t know if it was from a dog maybe because it’s a pet friendly hotel but it was bad 🥺 room 211 And the lighting in the bathroom is terrible, if you need a decent light for makeup or anything, you better bring a flashlight 🫣

    Large room , bed was comfortable

    Stayed in July 2023

  • Reviewed: 13 August 2023

    9.0
    While we weren't able to use the pool area, the outdoor patio is clean and set up well. Very nice.
    • Leisure trip
    • Family with young children
    • Studio Suite with Two Queen Beds - Hearing Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Could stock more towels/wash cloths in the bathroom.

    The room was great, very clean and spacious. Fridge was full size and the beds were firm but not hard. Perfect for our short trip.

    Stayed in August 2023

  • Reviewed: 10 August 2023

    10
    It’s was great but due to not having a stove I had to eat fast food and I needed to prepare my meals. Nice property, gr
    • Leisure trip
    • Family with young children
    • King Studio Suite - Hearing Access/Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    I requested a room with a stove/burner and they gave me a room with a full kitchen but no heat source to prepare a meal. No stove or burner like I requested.

    The staff are professional, the property is clean the rooms are nice. Thembani checked us in and he was so polite and respectful. Very welcoming. I witnessed a customer disrespect him and act rude towards him and Thembani maintained his bearings and remained professional and serviced the customer with respect and dignity, just as he served myself and the other patrons.

    Stayed in August 2023

  • Reviewed: 7 August 2023

    10
    A overall good stay.
    • Business trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 8 nights
    • Submitted via mobile

    The couch was very stiff and hard to sit on.

    I like how the staff was always friendly and they would go out of their way to make you feel at home.

    Stayed in August 2023

  • Reviewed: 6 August 2023

    9.0
    I recommend this place. Very nice!
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The entrance is a bit awkward and there’s a severe bump coming in. Our room was great. Only complaint is that the bathroom mirror light was very dim. Breakfast was lovely!

    It was just off the freeway so convenient to just about anything.

    Stayed in August 2023

  • Reviewed: 29 July 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    We were only there for a few hours. Overall, we didn't have enough time to have anything bad to say.

    We got in really late, but everything was clean and fresh. The breakfast was a good selection, and there was plenty of seating. Beds were super comfy!

    Stayed in July 2023

  • Reviewed: 28 July 2023

    7.0
    Great place, bad customer experience
    • Solo traveller
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I stayed 1 night. Tried canceling the second night a week early and was denied. Total crap.

    Very modern

    Stayed in July 2023

  • Reviewed: 27 July 2023

    9.0
    Very nice hotel, but questionable location
    • Leisure trip
    • Family with young children
    • King Studio Suite - Hearing Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The microwave was dirty. The pool was small and no hot tub. The bathroom in the pool area was trashed and the key wouldn't work to open the pool area. It was by some nice looking apartments, but the area wasn't as ok as it seemed. There was one car in the front parking lot with a rock smashed through the windshield. We parked in the back and the next morning there must have been another broken side window on someone else's vehicle smashed out that was parked down from us because there glass from a window being smashed out on the ground.

    The rooms were amazing. The pool although small was warm and clean. It was raining and our very large groups moved from outside by the pool to inside by the front counter and we had a lot of fun. The employees were fine with it.

    Stayed in July 2023

  • Reviewed: 30 June 2023

    9.0
    The hotel was good and clean.
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The hotel was clean. The breakfast was good.

    Stayed in June 2023

  • Reviewed: 11 June 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    too much construction hard to get too

    too much construction

    Stayed in June 2023

  • Reviewed: 7 June 2023

    9.0
    Superb
    • Business trip
    • Group
    • King Studio Suite - Non-Smoking
    • Stayed 6 nights

    very nice

    Stayed in March 2023

  • Reviewed: 4 June 2023

    8.0
    the hotel was nice, but the construction not so nice
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night

    the room was nice except for ants in the bathroom and a spider in the shower

    breakfast was just ok, for the cost of the room they should have cooked breakfast to order

    Stayed in June 2023

Showing 1 – 25

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