1302 Ponce De Leon Boulevard, St. Augustine, FL 32084, United States
#46 of 61 hotels in St. Augustine
Guests' ChoiceBased on 46 hotel reviews
8.0Cleanliness
8.7
Comfort
8.8
Location
8.6
Facilities
8.1
Staff
8.3
Value for money
7.9
Free WiFi
10.0
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Showing 1 – 25
Reviewed: 24 June 2024
Verónica
United StatesNo warning that pool and hot tub were closed, staff didn't care or try to accommodate. I specifically booked for the hot tub. Hotel was changing names so it was also difficult to find.
Cleanliness and comfort
Stayed in April 2024
Reviewed: 18 June 2024
Neill
United StatesCannot think of anything.
No complaints. Everything was nice and we'd stay there again.
Stayed in June 2024
Reviewed: 10 June 2024
Cruz
United StatesEverything was nice.
Good location and cleaning.
Stayed in June 2024
Reviewed: 8 June 2024
Juan
United StatesBreakfast was bad, everything was hard , sausage was hard, eggs had no flavor it remind me of school breakfast.
Everything was good. When it came to hospitality.
Stayed in May 2024
Reviewed: 6 June 2024
Mackzum
United StatesLocation should have stayed "how far to the historical downtown. It was further them I thought when making reservations online.
Breakfast was grea, really good items.
Stayed in June 2024
Reviewed: 31 May 2024
Jazmin
United StatesI got excited when I read how the beds are super comfortable and you can sink into them…. This was unfortunately not the case, the bed was very thin and hard as a rock. Fortunate for my husband but unfortunate for me 😅
The hotel is so beautiful and stylish inside. Love the floors and lay out. Loved that when we walked into our room it automatically smelt clean! Rooms are very spacious and love the showers.
Stayed in May 2024
Reviewed: 19 May 2024
Dr
United StatesDid not realize it was under renovations
Front staff was very accommodating.
Stayed in March 2024
Reviewed: 19 May 2024
Julie
United StatesSorry breakfast
Plush
Stayed in May 2024
Reviewed: 18 May 2024
Alexis
United StatesThe construction going on in multiple areas of the facility was frustrating. No restrooms available in the lobby was disappointing and it also limited breakfast, elevator usage and compromised security as doors away from the lobby were left unlocked.
Location & staff
Stayed in April 2024
Reviewed: 13 May 2024
Shelby
United StatesThe mattress and I had to pay for parking. Unfortunately, unless they upgrade the beds, I will not return.
Hotel is nice but the beds are the absolute worst beds I’ve ever slept on. My back is still recovering from that mattress. If they got better mattresses, I would definitely come back here. It really is a nice hotel other than the beds. The staff was very friendly.
Stayed in May 2024
Reviewed: 12 May 2024
Natalie
CanadaThe website did not share that it was being renovated at the time, it was quiet though, no noise so it was fine
Location was great.
Stayed in April 2024
Reviewed: 10 May 2024
Michael
United StatesThe pillows
The shower
Stayed in May 2024
Reviewed: 2 May 2024
Anna
United Statesoutdoor pool
staffs were very kind!
Stayed in April 2024
Reviewed: 29 April 2024
Pablo
United StatesThere were still some renovations going on during our stay, so not everything looked great yet. Mostly, finishing touches were not done yet. But once it is finished, I am sure it will be beautiful. We stayed in room 127 next to the rear exit. We could hear the door opening and closing all night when guests came in or out. Maybe soundproofing the room could be better.
The location is great, close to the historical area. The renovated rooms are beautiful with great bathrooms. The AC worked perfectly and was not loud. Beautiful also renovated bathroom with great water pressure in the walk-in shower. The staff was very friendly and always smiling. Check-in was easy and fast.
Stayed in April 2024
Reviewed: 29 April 2024
Mckenzie
United StatesCheck-in took a bit longer than normal
Kudos to the breakfast attendants... clean area .
Stayed in April 2024
Reviewed: 24 June 2024
David
United StatesGot to pay for parking not a good look
Stayed in June 2024
Reviewed: 16 June 2024
Kevin
United StatesThe lights went out and they had no breakfast going because of it. Only paid for 1 night and it was just bad. The staff was definitely not friendly either.
The beds
Stayed in June 2024
Reviewed: 12 June 2024
Jerri
United StatesDon’t think they should be charging you $20 a day for parking, there was lots of space for parking. That was uncalled for…
Nice and clean
Stayed in June 2024
Reviewed: 9 June 2024
Roberto
United StatesFound roach in the room. Sheets were dirty with stains and hair. When we told front desk they wanted us to change our own sheets. Receptionist was rude
Lobby and breakfast
Stayed in June 2024
Reviewed: 6 June 2024
Jason
United StatesFood was good
Stayed in June 2024
Reviewed: 31 May 2024
Dorothy
United StatesThe sink faucet, though pretty, caused water to run all over the counter and was not a practical setup. The shower floor made a loud noise that made you feel you would fall thru!!! Otherwise a very nice hotel room and bathroom.
Loved the cleanliness and Pet Friendliness of this hotel. The flooring and furnishings were lovely.
Stayed in May 2024
Reviewed: 25 May 2024
Bobbi
United StatesPerfect distance to get to everything you want to see in st. Augustine. They also have a shuttle that takes you to the trolley tour station, which was amazing. Room was very clean and comfortable
Stayed in April 2024
Reviewed: 15 May 2024
Steven
United StatesConstruction was bad
Good location
Stayed in April 2024
Reviewed: 10 May 2024
Don
United StatesThe beakfast was very bland.
Atmospere
Stayed in May 2024
Showing 1 – 25
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