5630 Dillard Drive, Cary, NC 27518, United States of America
#13 of 28 hotels in Cary
Guests' ChoiceBased on 199 hotel reviews
8.2Cleanliness
8.7
Comfort
8.8
Location
8.9
Facilities
8.4
Staff
8.8
Value for money
8.1
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End of dialog contentReviewed: June 15, 2024
Stephanie
United States of AmericaThe breakfast was lacking for the price. The shower felt a little low on water pressure. The pool looks bigger in your advertising than it really is.
The pool and gym were nice. The staff was courteous and friendly
Stayed in June 2024
Reviewed: June 15, 2024
Marvina
United States of AmericaFurniture needs to be updated in room (namely the console the refrigerator was on). Found a couple of bugs in the room, especially in the window sill.
Microwave in room. Size of room.
Stayed in June 2024
Reviewed: May 29, 2024
James
United States of AmericaNo breakfast included.
Clean , comfortable, friendly
Stayed in May 2024
Reviewed: May 20, 2024
Jakequlin
United States of AmericaBreakfast was horrible
Staff was friendly
Stayed in May 2024
Reviewed: May 15, 2024
Marjan
United States of AmericaThe price per night this time of year seems higher than usual. So it is a bit expensive. The pool area was a little too warm for my taste.
The staff is friendly, the facility is clean, the location is perfect!
Stayed in May 2024
Reviewed: April 6, 2024
Randi
United States of AmericaWater pressure could have been higher. Pool was closed.
Location to shopping and PNC Arena
Stayed in April 2024
Reviewed: March 11, 2024
Vinecci
United States of AmericaBreakfast selection (no beef)
Cleanliness
Stayed in March 2024
Reviewed: February 18, 2024
Latosha
United States of AmericaThat breakfast is not included in the price booked.
The check in and check out was quick and simple. The staff was friendly, the room received was as booked, it was clean and comfortable.
Stayed in February 2024
Reviewed: February 5, 2024
Anna
United States of AmericaI didn’t like that you could here people outside being loud at night, and the next morning at the breakfast station, there were 2 employees arguing over something and one of them was using offensive words.
It was close to everything and was clean.
Stayed in February 2024
Reviewed: December 14, 2023
Geraldine
United States of AmericaThey could have offered Free breakfast for the price I paid for the room.
The facility environment was quiet and I felt safe.
Stayed in December 2023
Reviewed: December 6, 2023
Ansley
Barbadosnothing
it was great
Stayed in November 2023
Reviewed: November 22, 2023
Audrey
United States of AmericaIt was not clearly advertised that breakfast was $14. At the business center, we could not print our boarding pass although it was advertised that you could. The printer did not work at all. Someone tried to fix it but could not!
Location to RDU Airport was convenient, & the heated swimming pool.
Stayed in November 2023
Reviewed: November 19, 2023
Marjan
United States of AmericaI wish they had lunch and dinner buffets
Location, hot breakfast buffet, cleanliness, great staff
Stayed in November 2023
Reviewed: November 14, 2023
Robert
United States of AmericaThe parking lot was a nightmare! Small compact parking at angles all through parking deck. If you drive an suv you took a chance of someone hitting your car or bumping it with doors getting into vehicles. A parking area was behind the parking deck pretty much an alley way. Didn’t feel safe or secure to leave vehicle. Homeless had tent pitched in same area they wanted you to leave your vehicle overnight.
Rooms were clean and spacious. Staff were friendly. Close proximity to dining and shopping downtown.
Stayed in November 2023
Reviewed: November 11, 2023
Lynne
United States of AmericaHaving to pay for a Continental breakfast was a disappointment.
The staff, especially the lady who manages the breakfast. The bed was very comfy.
Stayed in November 2023
Reviewed: October 6, 2023
Charles
United States of AmericaUpon check-in, after having prepaid for the stay, we were told that a daily charge of $25 would be applied to our credit card to cover "incidentals". I asked the clerk, "What are 'incidentals'?" He replied "Incidentals." "Like?" "Anything you might order." "I won't be ordering anything." "I'm sorry, it's company policy. If there are no incidentals ordered then it will be credited back to your account in 7-14 days." So, Holiday Inns decided to grant itself a two-week interest-free loan for $75 for my 3-day stay. This was not a great greeting after pulling-in from a 400 mile drive.
With the exception of the daily 5:30 a.m. CRASH of the dumpster outside being dropped, followed by the roar and whistle of the trash truck with a turbo diesel, we found the hotel to be pretty quiet unlike most we've used. There were a couple of minor maintenance items, like a loose faucet handle, but all told, the room was quite satisfactory. The room was clean, smelled fine, the towels were plentiful (though scratchy) and the bedding was very good. Since we were in-town to assist with a house move, we had no time or energy to try facilities like the pool or gym. If we have occasion to visit the area in the future, we'll likely use this hotel again.
Stayed in October 2023
Reviewed: September 24, 2023
Green
United States of AmericaToilet didn't flush morning of checkout
Breakfast was good
Stayed in September 2023
Reviewed: August 23, 2023
John
United States of AmericaOur phone in the room didn't work so I had to go downstairs if we needed something.
Location was near everything! Everything needed or wanted was close by with plenty of options. Pool was good for the kids and hotel was well kept. Would recommend and stay again!
Stayed in August 2023
Reviewed: August 8, 2023
Bostonbull
United States of AmericaNothing saw to dislike
Not much to tell. Good facility, clean, good breakfast. Met our expectations.
Stayed in July 2023
Reviewed: July 23, 2023
Fay
United States of AmericaHad to have toilet plunged twice
Friendly
Stayed in July 2023
Reviewed: July 11, 2023
Marjan
United States of AmericaNo restaurant for lunch or dinner
The staff , hot breakfast buffet, clean rooms
Stayed in July 2023
Reviewed: July 2, 2023
Deborah
United States of AmericaN/a
Breakfast was ok
Stayed in June 2023
Reviewed: June 7, 2023
Mohamed
United States of Americabreakfast time is too early
location is convenient and hotel is near
Stayed in June 2023
Reviewed: May 20, 2023
Paula
United States of Americathe bar and restaurant were not open
staff was great beds we’re comfortable room was very clean
Stayed in May 2023
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