500 Holiday Plaza Drive, Matteson, IL 60443, United States
#2 of 4 hotels in Matteson
Guests' ChoiceBased on 326 hotel reviews
6.7Cleanliness
7.2
Comfort
7.4
Location
8.1
Facilities
7.1
Staff
7.7
Value for money
6.9
Free WiFi
5.0
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End of dialog contentReviewed: 16 April 2024
Charteda
United StatesToilet wasn’t very clean, shower was clogged up
Bar Louie
Stayed in April 2024
Reviewed: 30 March 2024
Ronnie
United StatesThe bar located on the premises needs to update their food menu.
Location, location, location. That's the best thing about this hotel. Besides being affordable, comfortable and nice to stay in. It's literally located around eateries, shopping and right next to a major highway.
Stayed in March 2024
Reviewed: 21 March 2024
Joyce
United StatesCustomer service, room service
Location
Stayed in March 2024
Reviewed: 9 March 2024
John
United StatesA/C didn’t work hardly at all. Took hours to cool off the room. Luckily not too warm outside but heat was on when got into the room. Beds were softer than I like.
No breakfast included. Had to pay more in the restaurant
Stayed in March 2024
Reviewed: 7 March 2024
Ronnie
United StatesThe side entry door wasn't secure. Anyone could just walk right in and wouldn't need a card key to get access to the hotel during after hours.
The hotel itself is quite nice and its location is excellent.
Stayed in March 2024
Reviewed: 7 January 2024
Ernestina
United KingdomNot very clean. Checked out early
Nothing
Stayed in December 2023
Reviewed: 20 December 2023
Ronnie
United StatesThe Bar Louie that's on the premises closed early that evening and wouldn't even let us order a drink from the bar.
Actually my fiancee and I liked everything about the hotel itself.
Stayed in November 2023
Reviewed: 29 September 2023
Małgorzata
PolandThere was a connection between two separate rooms - we could lock the doors, but they were thin enough to hear well what the neighbors were doing.
Breakfast
Stayed in September 2023
Reviewed: 18 September 2023
Adriana
United StatesThey don’t have a pool open
Very comfortable and clean
Stayed in September 2023
Reviewed: 30 August 2023
Martha
United StatesNothing
Spacious rooms Location close to stores and restaurants Comfortable beds Restaurant / bar onsite
Stayed in August 2023
Reviewed: 29 August 2023
Ronnie
United StatesAgain, there was nothing I didn't like.
Actually there wasn't anything that I didn't like about it. The facility was very nice, the location was great and the convenience to everything was perfect.
Stayed in August 2023
Reviewed: 27 August 2023
Ronnie
United StatesI can't think of anything that I didn't like.
Price, location and the facility itself is very good.
Stayed in August 2023
Reviewed: 5 August 2023
Frederick
United StatesThe fact is that it's costly and you have to pay for your morning breakfast. Surely you can afford cheap breakfast food
The room was decent but not worth the money
Stayed in August 2023
Reviewed: 26 July 2023
Fowler
United StatesHad and issue with the remote to television batteries received no resolutions to my issue
Room was comfortable
Stayed in April 2023
Reviewed: 21 July 2023
Valdimir
United StatesI pre-purchased an Executive King and received a standard King. Also, my initial experience with the front desk was poor.
The room was exceptionally clean. Connie was the service attendant and should train any new maid.
Stayed in July 2023
Reviewed: 16 July 2023
Jennie
United StatesThe shower/tub. The drain was clogged and it didn’t drain as I was taking a shower. It filled up with water. So I had to keep turning off shower to allow the tub to drain
Very up kept and pleasant
Stayed in July 2023
Reviewed: 26 June 2023
Tausha
United StatesI liked the property location .
Stayed in June 2023
Reviewed: 14 June 2023
Olugbenga
NigeriaNot having entertainment options in the lobby area
The lobby and outside of the hotel could be more exciting.
Stayed in June 2023
Reviewed: 22 May 2023
Steve
United StatesAll was good, thank you.
Stayed in May 2023
Reviewed: 16 May 2023
Robin
United StatesNothing
location
Stayed in May 2023
Reviewed: 6 May 2023
Boonikka
United Statesthe were kids and teenagers running around knocking on people’s doors all night long. it was extremely loud.
Stayed in April 2023
Reviewed: 1 May 2023
Kimberleyn
United Statesprice
location
Stayed in April 2023
Reviewed: 3 April 2023
Boonikka
United Statesthe torn linens, computer chair seat and shower curtains are a bad look. the room had a stale smoky smell and the heater smelled awful. the mattress in 413 has seen it’s lifespan and needs to be replaced. also the toilet sweated and the from of the toilet to the floor was soaking wet. it was also disappointing that the pool and hot tub were closed but that was not reflected online when I booked. I was very disappointed. I’ve always loved this hotel and have stayed there many of times
the location is great
Stayed in April 2023
Reviewed: 27 March 2023
Lisa
United Stateswhen I booked it I put Forrest Park, IL it said it was 3.7 miles from Forest Park, IL which was a lie. And we had limited time to attend the seminars to start with. stop lying about the distance just to get bookings or I will book thru another agency. You have to be more accurate which your destination data.
Stayed in March 2023
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