18555 Kenswick Drive, Humble, TX 77338, United States
#15 of 44 hotels in Humble
Guests' ChoiceBased on 396 hotel reviews
8.1Cleanliness
8.8
Comfort
8.8
Location
8.7
Facilities
8.4
Staff
8.5
Value for money
8.1
Free WiFi
8.4
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End of dialog contentReviewed: 23 June 2024
Rochelle
United StatesThe hotel breakfast is not complimentary but the standards are.. Staff was extremely rude and uninformative, especially the breakfast staff.
Room was clean and comfortable.
Stayed in June 2024
Reviewed: 9 June 2024
Irene
New ZealandClose to airport and has a shuttle which is great for early morning flights
Stayed in June 2024
Reviewed: 2 June 2024
Eliska
Czech RepublicIt was impossible to reach anyone at the front desk and organize the airport shuttle. Very poor customer service, the staff was rude and kept hanging up.
Clean and very comfortable room. Close to the airport.
Stayed in May 2024
Reviewed: 26 May 2024
Lucy
United StatesI didn’t like the fact that we couldn’t use the side entrance to get into the building. It seemed we always had to go through the main entrance.
It was well maintained. And definitely close to the airport.
Stayed in May 2024
Reviewed: 17 May 2024
Mammadilollo
United StatesDue to a late afternoon international flight, the very kind receptionist gave me until 1 pm to check out but the lady knocked at my door at 11 am not knowing anything, because apparently she did not check with the reception. The room was clean ONLY at first sight. The pillows, comforter and sheets are no cotton, and they were wrinkled and smelled of sebum and sweat from the previous people who slept in them, as sign that they are not washed and disinfected. They could as well carry community MRSA for how they smelled. The carpets are old and dirty.
The salmon I had at the restaurant was tender and juicy and so were the onion rings. Best food I had in a hotel over the past 10 years. Receptinists and shuttle driver are kind and nice.
Stayed in May 2024
Reviewed: 15 May 2024
Billy
United StatesChecking in was a little problem I had to wait
I like the food
Stayed in May 2024
Reviewed: 15 May 2024
Ian
New ZealandMattress protector was very stained, could easily have been rectified with a room cleaning inspection.
Breakfast was good, free breakfast voucher given on arrival. Shuttle to and from the airport was perfect, excellent driver.
Stayed in May 2024
Reviewed: 9 May 2024
Sian
New ZealandOverall it was great, a little bit of hallway noise in the room.
Reasonably priced option near the airport. Room was big and very comfy, great place to get some sleep after my long flight. Enjoyed the breakfast in the morning too.
Stayed in May 2024
Reviewed: 5 May 2024
Jo
New ZealandA good basic hotel close to the airport.
Stayed in May 2024
Reviewed: 5 May 2024
Sharon
United StatesI wish they offered breakfast earlier. A 7am opening doesn't work when you have a 5am shuttle to take.
It was very clean! Comfortable beds, abundant hot water to shower, good food at the restaurant downstairs. Quiet.
Stayed in May 2024
Reviewed: 5 May 2024
Allan
Costa RicaThe shuttle bus runs from 5 am to 10 pm. Our flight arrived later than that so we have to take Uber for $20. Otherwise the location and room were reasonable for the price.
Very close to the airport
Stayed in May 2024
Reviewed: 19 April 2024
Swiss
SwitzerlandIn room or restaurant espresso, always at any hotel.
Convenient location, friendly staff and good nights sleep.
Stayed in April 2024
Reviewed: 11 April 2024
Arturo
United StatesNo free breakfast
Spacious
Stayed in March 2024
Reviewed: 9 April 2024
Petr
Czech Republicvery good overnight stay near the airport
Stayed in April 2024
Reviewed: 7 April 2024
Diane
GermanyThe beds are very high and it is difficult for shorter people and people with slighter mobility issues to actually get into bed.
The location is excellent, quiet and the restaurant is pretty decent.
Stayed in April 2024
Reviewed: 2 April 2024
Carolyn
JapanNo free breakfast buffet, no free coffee in lobby
New, immaculate, huge room, 10 min from rental cars, good restaurant/bar for dinner
Stayed in March 2024
Reviewed: 22 March 2024
Vickie
United States50.00$ upfront for incidentals. When I paid in full for the room.
Neice place to stay!
Stayed in March 2024
Reviewed: 17 March 2024
Humberto
United StatesBreakfast is very basic. Too much cereal and pastries. Pork Based Breakfast.
Customer Service is excellent.
Stayed in February 2024
Reviewed: 14 March 2024
Bronwen
United KingdomIt's a typical airport hotel. A little bland but that's what I would expect.
Good location for airport. Large, comfortable rooms. Breakfast is good and the food at the evening restaurant is good. Staff very friendly and helpful. There is an unheated swimming pool.
Stayed in March 2024
Reviewed: 8 March 2024
Malin
GermanyGenerally I would really like being able to open the windows, but a lot of hotels are like that. The only thing I would think could be improved is the cleanliness of the windows - we couldn’t look through at all, which was weird, as we couldn’t even tell whether it was sunny or not. Plus more creamer/milk for the otherwise really nice coffee maker would be great.
As we stayed in another (admittedly much cheaper) hotel on our way in, we didn’t expect much. So we were even happier with this hotel. Super comfy beds, everything looked nice and clean, it wasn’t noisy at all. The staff was really friendly an helpful, we could check out an hour later and could use the shuttle to and from the hotel. Also breakfast a good was included. Much better than the one we had in the other hotel. Lots of choices. Our little one would have loved to use the pool, but it was a little cold and we arrived in the evening. Still it’s good to have it during the day I guess and it looked inviting.
Stayed in March 2024
Reviewed: 3 March 2024
Jakub
SwitzerlandGood price - value for overnight stay nearby airport in Houston. Shuttle service was excellent.
Stayed in December 2023
Reviewed: 3 March 2024
Katie
NetherlandsBathroom needs renovations. There was a small chip in the wall, which chipped the paint
Reception was very nice. Shuttle Service a big plus. I had gotten a free breakfast sure to my booking method and I was pretty happy with it.
Stayed in March 2024
Reviewed: 3 March 2024
Cesar
HondurasThe staff were caring and approachable. Who made our stay wonderful.
Stayed in February 2024
Reviewed: 29 February 2024
Willem
BelgiumNoise of airco when turned off
Stayed in February 2024
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