8515 15 Mile Road, Sterling Heights, MI 48312, United States
#2 of 8 hotels in Sterling Heights
Guests' ChoiceBased on 307 hotel reviews
8.6Cleanliness
9.0
Comfort
8.9
Location
8.9
Facilities
8.8
Staff
8.7
Value for money
8.5
Free WiFi
9.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 2 June 2024
Marks
United StatesN/A
Location, Clean and Staff
Stayed in May 2024
Reviewed: 15 May 2024
Jessica
United StatesWater stains on the ceiling. Dirty Sheets.
The staff was nice and the pool was great.
Stayed in May 2024
Reviewed: 15 December 2023
Anita
United StatesVery clean and felt it was great experience
Stayed in September 2023
Reviewed: 30 November 2023
Net
CanadaEverything was good
Stayed in November 2023
Reviewed: 30 September 2023
Christa
United StatesCleaning staff seemed under- staffed. Trash from previous guests was still in the room.
New and clean.
Stayed in August 2023
Reviewed: 19 September 2023
Ericka
United StatesHad to pay a fee for incidentals we weren’t aware of ahead of time, around $100. Just would be nice to be prepared ahead of time.
Close the the concert venue
Stayed in July 2023
Reviewed: 11 September 2023
Andy
CanadaCould use more vegetarian options.
Stayed in September 2023
Reviewed: 24 August 2023
Sc95gt
CanadaPool closes at 9
Stayed in August 2023
Reviewed: 21 August 2023
Sam
United StatesEverything is close by
Stayed in August 2023
Reviewed: 21 August 2023
Russell
United StatesThey need more children's activities.
Staff the amenities, breakfast and then rooms were great.
Stayed in August 2023
Reviewed: 12 August 2023
Roy
United StatesBreakfast, cleanliness.
Stayed in May 2023
Reviewed: 6 August 2023
Cari
United StatesRoom was spacious and comfortable. Breakfast was great.
Stayed in August 2023
Reviewed: 31 July 2023
Lindsey
United StatesThere was a cot in the hallway across the hall that wasn’t being used. It was there around 10pm when we got back to the hotel and was still there when we checked out around 10am
Was able to check in early! Staff was helpful and polite
Stayed in July 2023
Reviewed: 18 July 2023
Teodora
CanadaRoom was very clean, and the beds and pillows were comfortable. There were a lot more options for the included breakfast, than I thought there was going to be.
Stayed in July 2023
Reviewed: 10 July 2023
Candi
United StatesGreat location near many attractions. Staff was very helpful. Location was clean.
Stayed in July 2023
Reviewed: 18 June 2023
Mohammed
United StatesThey didn't have any Arabic TV channels. Many visitors are from Arabic counties.
Everything was wonderful. The stuff were very kindly and helpful.
Stayed in June 2023
Reviewed: 14 May 2023
Shaaban
United Statesit’s very clean and all the stuff are friendly
Stayed in May 2023
Reviewed: 29 April 2023
Shernika
United Statesthat anyone let people in from the pool area that don’t belong it’s not safe. Kids were willing to let someone in until I stop them
clean
Stayed in April 2023
Reviewed: 29 April 2023
Shernika
United StatesIt’s not bad at all!
clean, family oriented, and the friendly staff.
Stayed in April 2023
Reviewed: 11 April 2023
Dejuan
United StatesThe afternoon worker (guy) was amazing!!!!!
Stayed in April 2023
Reviewed: 23 March 2023
Claudia
United StatesI didnt like that the temperature in the room had a max heat level in the 70s. I went during a winter storm and in general i am colder than most people. So getting warm and staying warm was a challenge.
Stayed in February 2023
Reviewed: 20 March 2023
Shontae
United StatesNothing
Everything
Stayed in March 2023
Reviewed: 4 March 2023
Andrea
Italybreakfast
modern and clean
Stayed in March 2023
Reviewed: 27 February 2023
Nicole
Canadanothing
Clean, comfortable and friendly welcoming staff
Stayed in February 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content