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  5. Reviews of Holiday Inn Express & Suites Pittsburgh North Shore, an IHG Hotel

Reviews of Holiday Inn Express & Suites Pittsburgh North Shore, an IHG Hotel 4 stars

228 Federal Street, Pittsburgh, PA 15212, United States

#37 of 57 hotels in Pittsburgh

Guests' Choice

Review score

Based on 1292 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    8.9

  • Facilities

    8.1

  • Staff

    8.3

  • Value for money

    7.6

  • Free WiFi

    8.2

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Showing 76 – 100

  • Reviewed: 14 August 2023

    8.0
    Very clean and comfortable rooms. Beware of extra charge for parking.
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night

    When you are paying a significant amount to stay at a hotel you should not have to pay parking on top of it. When I search for prices I want an over all total prior to booking not after. I could have gotten a room cheaper with parking included.

    Everything was beautiful, breakfast was great, and the staff was amazing

    Stayed in August 2023

  • Reviewed: 13 August 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Executive King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Proximity to PNC Park is fantastic.

    Stayed in August 2023

  • Reviewed: 13 August 2023

    9.0
    Best location for ballgames!
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Our bathroom door was locked when we got there, and it took them 20+ minutes and two requests to get it unlocked. Also, the shower would not work the morning we were leaving so we skipped it since we were traveling.

    The location is perfect for a Pirates game and even for a Steelers game. Parking was easy, but it's not described well in the amenities. Rooms were updated, and the breakfast was good!

    Stayed in August 2023

  • Reviewed: 12 August 2023

    9.0
    Fun time was had by myself and son
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Water was cold at the pool and work out equipment was out of date or broke

    Location to pnc park for baseball game

    Stayed in August 2023

  • Reviewed: 5 August 2023

    9.0
    Very good stay just wish the price was better but again I think we just happened to hit it on peak.
    • Leisure trip
    • Family with young children
    • Executive King Room with Sofa Bed
    • Stayed 1 night

    The price was expensive comparably but I think it was a special weekend in town.

    The location was great in proximity to the ballpark and was awesome if you plan on going to steelers or pirates game.

    Stayed in July 2023

  • Reviewed: 29 July 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Drains in sink and tub did not work properly. Check in staff were very nice but accidentally double charged me and charged me parking, even though I already paid online and parking was included on Booking.com. I figured it out and the desk staff the next day was very helpful resolving the issue. If I hadn’t noticed I’m not sure it would have been fixed.

    Location! Room with two beds and a sleeper sofa.

    Stayed in July 2023

  • Reviewed: 25 July 2023

    9.0
    Great everything
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Can't complain about anything

    The staff were incredible, helpful, funny, and so friendly. The bed was very comfortable, i didnt want to get out!

    Stayed in July 2023

  • Reviewed: 18 July 2023

    8.0
    Easy and comfortable
    • Leisure trip
    • Couple
    • Executive King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    We got caught up in a remodel moment where our A/C had to get changed out as we were trying to get settled, but the staff was very nice and helpful about it.

    Everything looked very nice and modern. The shower stall was exceptionally nice.

    Stayed in June 2023

  • Reviewed: 14 July 2023

    9.0
    I would stay here again
    • Leisure trip
    • Group
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Our room smelled like cleaner when we got there.

    Convenient to walk to the football stadium. Parking was CLOSE and safe.

    Stayed in July 2023

  • Reviewed: 11 July 2023

    8.0
    Concert goer
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Wish i would have known to park on the street, check in, get a parking pass, and then make an immediate right into hotel specific ground floor lot. Your hotel key will open the parking lot arm.

    Enjoyed proximity to downtown Pittsburgh and stadium. Quiet room with city view. Staff was busy but helpful.

    Stayed in July 2023

  • Reviewed: 9 July 2023

    8.0
    Right at the ball park. Good value. Thanks.
    • Leisure trip
    • People with friends
    • Executive King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Khalid at the front desk was extremely helpful.

    Stayed in June 2023

  • Reviewed: 9 July 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Traffic noise and lack of bar or restaurant in hotel

    Location

    Stayed in June 2023

  • Reviewed: 6 July 2023

    8.0
    PERFECT STAY, AND DECENT BREAKFAST NEXT TO THE BALL PARK. PARKING IN REAR IS A PLUS AND IT IS FREE!
    • Leisure trip
    • Couple
    • Executive King Room with Sofa Bed
    • Stayed 1 night

    room was super clean but the pullout beds had debis such as hangers, earplugs , knee brace under both our rooms. Hotel needs to clean that as well.

    location to Ballpark was within minutes to stadium..

    Stayed in June 2023

  • Reviewed: 5 July 2023

    8.0
    Short and sweet.
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 2 nights

    I was visiting the city for a baseball game and was literally only a few steps from the stadium. The staff was friendly and helpful. Room was clean and comfortable. Not much more you could ask for.

    Stayed in June 2023

  • Reviewed: 29 June 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Room was huge!! The water pressure was A+++ Staff was friendly and so helpful.

    Stayed in June 2023

  • Reviewed: 26 June 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Struggled with the app for the tv

    Continental breakfast was good

    Stayed in June 2023

  • Reviewed: 23 June 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Executive King Room with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    Thought it was a bit overpriced for what was offered. The bathroom had a leak, but we were moved without an issue. Parking price was high. $100 for 3 days is bad.

    Good location. Solid breakfast. Rooms were nice.

    Stayed in June 2023

  • Reviewed: 19 June 2023

    9.0
    Our stay was perfect.
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    the price, but it was Taylor Swift weekend, so it was expected

    location, cleanliness, comfort, early check-in

    Stayed in June 2023

  • Reviewed: 18 June 2023

    9.0
    Clean, convenient, comfortable, nice view, pleasant staff. Will definitely stay here again.
    • Leisure trip
    • Family with young children
    • Executive King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    First time at this hotel. Only minor issue was that it was difficult to determine where to park in order to check in. Did not know you could get in to their designated parking lot via using the intercom near the parking entrance prior to checking in. (Staff in hotel can remotely lift the ‘arm’ that allows entrance to the spaces as there was no in- person attendant available to ask about access.) A sign informing you of this would be helpful as it is not immediately evident. Finally figured it out by calling the hotel.

    Thumbs up for complimentary breakfast and they have a very large variety of food options. Only wish would be that they extend the time breakfast is available, just a little bit, during weekdays (breakfast ends at 9:30a)

    Stayed in June 2023

  • Reviewed: 18 June 2023

    9.0
    Good location and friendly staff.
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    The location in proximity to Acrisure Stadium

    Stayed in June 2023

  • Reviewed: 17 June 2023

    8.0
    It was a quick stay but enjoyable
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    It was close to stage ae

    It was nice

    Stayed in June 2023

  • Reviewed: 13 June 2023

    8.0
    Very good
    • Business trip
    • Family with young children
    • Standard King Room
    • Stayed 6 nights
    • Submitted via mobile

    Parking fee was very expensive at $25 per night

    Good value overall

    Stayed in June 2023

  • Reviewed: 12 June 2023

    9.0
    Great place if you are headed to Acrisure Stadium or PNC ball park.
    • Leisure trip
    • Couple
    • Executive King Room with Sofa Bed
    • Stayed 2 nights

    Breakfast was great although one day they ran out of a lot of food choices. We were able to check in early and the folks at the front desk were AMAZING and very helpful!

    Stayed in April 2023

  • Reviewed: 12 June 2023

    9.0
    will definitely be back
    • Leisure trip
    • People with friends
    • Standard Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    front desk employees like Tom weee great

    Stayed in June 2023

  • Reviewed: 12 June 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Executive King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    no place to sit outside

    very good location

    Stayed in June 2023

Showing 76 – 100

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