228 Federal Street, Pittsburgh, PA 15212, United States of America
#38 of 59 hotels in Pittsburgh
Guests' ChoiceBased on 1291 hotel reviews
7.8Cleanliness
8.4
Comfort
8.4
Location
8.9
Facilities
8.1
Staff
8.3
Value for money
7.6
Free Wifi
8.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: August 13, 2023
Michael
United States of AmericaProximity to PNC Park is fantastic.
Stayed in August 2023
Reviewed: August 13, 2023
Jodi
United States of AmericaOur bathroom door was locked when we got there, and it took them 20+ minutes and two requests to get it unlocked. Also, the shower would not work the morning we were leaving so we skipped it since we were traveling.
The location is perfect for a Pirates game and even for a Steelers game. Parking was easy, but it's not described well in the amenities. Rooms were updated, and the breakfast was good!
Stayed in August 2023
Reviewed: August 12, 2023
Christopher
United States of AmericaWater was cold at the pool and work out equipment was out of date or broke
Location to pnc park for baseball game
Stayed in August 2023
Reviewed: August 5, 2023
Sean
United States of AmericaThe price was expensive comparably but I think it was a special weekend in town.
The location was great in proximity to the ballpark and was awesome if you plan on going to steelers or pirates game.
Stayed in July 2023
Reviewed: July 29, 2023
Kaiser
United States of AmericaDrains in sink and tub did not work properly. Check in staff were very nice but accidentally double charged me and charged me parking, even though I already paid online and parking was included on Booking.com. I figured it out and the desk staff the next day was very helpful resolving the issue. If I hadn’t noticed I’m not sure it would have been fixed.
Location! Room with two beds and a sleeper sofa.
Stayed in July 2023
Reviewed: July 25, 2023
Danielle
CanadaCan't complain about anything
The staff were incredible, helpful, funny, and so friendly. The bed was very comfortable, i didnt want to get out!
Stayed in July 2023
Reviewed: July 18, 2023
Heather
United States of AmericaWe got caught up in a remodel moment where our A/C had to get changed out as we were trying to get settled, but the staff was very nice and helpful about it.
Everything looked very nice and modern. The shower stall was exceptionally nice.
Stayed in June 2023
Reviewed: July 14, 2023
Sheryl
United States of AmericaOur room smelled like cleaner when we got there.
Convenient to walk to the football stadium. Parking was CLOSE and safe.
Stayed in July 2023
Reviewed: July 11, 2023
Amy
United States of AmericaWish i would have known to park on the street, check in, get a parking pass, and then make an immediate right into hotel specific ground floor lot. Your hotel key will open the parking lot arm.
Enjoyed proximity to downtown Pittsburgh and stadium. Quiet room with city view. Staff was busy but helpful.
Stayed in July 2023
Reviewed: July 9, 2023
Matthew
CanadaKhalid at the front desk was extremely helpful.
Stayed in June 2023
Reviewed: July 9, 2023
Shirley
United States of AmericaTraffic noise and lack of bar or restaurant in hotel
Location
Stayed in June 2023
Reviewed: July 6, 2023
Eileen
United States of Americaroom was super clean but the pullout beds had debis such as hangers, earplugs , knee brace under both our rooms. Hotel needs to clean that as well.
location to Ballpark was within minutes to stadium..
Stayed in June 2023
Reviewed: July 5, 2023
Robert
United States of AmericaI was visiting the city for a baseball game and was literally only a few steps from the stadium. The staff was friendly and helpful. Room was clean and comfortable. Not much more you could ask for.
Stayed in June 2023
Reviewed: June 29, 2023
Natalie
United States of AmericaRoom was huge!! The water pressure was A+++ Staff was friendly and so helpful.
Stayed in June 2023
Reviewed: June 26, 2023
Rahenkamp
United States of AmericaStruggled with the app for the tv
Continental breakfast was good
Stayed in June 2023
Reviewed: June 23, 2023
Fitch
United States of AmericaThought it was a bit overpriced for what was offered. The bathroom had a leak, but we were moved without an issue. Parking price was high. $100 for 3 days is bad.
Good location. Solid breakfast. Rooms were nice.
Stayed in June 2023
Reviewed: June 19, 2023
Michelle
United States of Americathe price, but it was Taylor Swift weekend, so it was expected
location, cleanliness, comfort, early check-in
Stayed in June 2023
Reviewed: June 18, 2023
Tammy
United States of AmericaFirst time at this hotel. Only minor issue was that it was difficult to determine where to park in order to check in. Did not know you could get in to their designated parking lot via using the intercom near the parking entrance prior to checking in. (Staff in hotel can remotely lift the ‘arm’ that allows entrance to the spaces as there was no in- person attendant available to ask about access.) A sign informing you of this would be helpful as it is not immediately evident. Finally figured it out by calling the hotel.
Thumbs up for complimentary breakfast and they have a very large variety of food options. Only wish would be that they extend the time breakfast is available, just a little bit, during weekdays (breakfast ends at 9:30a)
Stayed in June 2023
Reviewed: June 18, 2023
Leah
United States of AmericaThe location in proximity to Acrisure Stadium
Stayed in June 2023
Reviewed: June 17, 2023
Elizabeth
United States of AmericaIt was close to stage ae
It was nice
Stayed in June 2023
Reviewed: June 13, 2023
Andrew
United States of AmericaParking fee was very expensive at $25 per night
Good value overall
Stayed in June 2023
Reviewed: June 12, 2023
Hratledge
United States of AmericaBreakfast was great although one day they ran out of a lot of food choices. We were able to check in early and the folks at the front desk were AMAZING and very helpful!
Stayed in April 2023
Reviewed: June 12, 2023
Robert
United States of Americafront desk employees like Tom weee great
Stayed in June 2023
Reviewed: June 12, 2023
Geoffrey
United States of Americano place to sit outside
very good location
Stayed in June 2023
Reviewed: June 10, 2023
Donna
United States of Americabeds were not comfortable and shower floor (tub) was very sloppy
convenient to see the pirates
Stayed in June 2023
Viareggio, Italy
Perth, Australia
Williamsburg, USA
Seminyak, Indonesia
Seoul, South Korea
Cozumel, Mexico
Hethe, UK
Tykocin, Poland
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content