Didn't refund our deposit 😪 😕

Stayed in August 2024

Bit of a walk when tired from sightseeing but easy to grab an uber from PATH station

Clean and comfortable beds, great value for money

Stayed in October 2024

The daytime receptionist's attitude toward their guests and the breakfast is almost the same every day.

Very clean room.

Stayed in October 2024

The breakfast was good but the breakfast area is quite small. This makes it difficult to get what you want when it is busy and some of your breakfast goes cold while waiting. The dining area for breakfast is in the lobby. We were also disappointed by the sofa bed in the room. I am a single mum with two teens. As one is a boy and one is a girl, we all want separate beds. The bed settee mattress was not fit for purpose.

We loved the location. It was quiet and convenient. We were able to walk to the path station and the Newport mall. There is also a target and some other stores beside the hotel and we enjoyed a pizza from Papa John’s during our stay which was about a 5 min walk away. We could also see the Empire State Building from our room. The staff were really nice and the rooms were lovely.

Stayed in October 2024

only distance to path transportation

Hotel is very clean rooms are speciuse. Breakfast is good.Reception are very well come and they let us do early check in.. there is tea coffee in reception all the time

Stayed in October 2024

Only minor issue: we walked barefoot in the hotel room, and our feet got fairly dirty…

Nice modern, convenient hotel in good location. Covers all the essentials, including a decent breakfast. Walking distance to sights around downtown Jersey City. Good access to Holland Tunnel (and NYC!). Good size room. Very nice views. Nice bathroom. Nice large beds. Good internet. Close to mall and fast food. Friendly staff. It’s not fancy, but it was modern and met all our needs.

Stayed in September 2024

Great staff, great location,… ALL EXCELLENT

Stayed in September 2024

Location was a bit noisy.

Stayed in September 2024

We booked a room for 6 people and we knew it would have had a sofa bed instead of a third bed, but the sofa bed could not be considered as such. It had practically no mattress, very worn out, VERY VERY uncomfortable! Like, we got backaches for a week because of that. And when we told them, the only thing they could do was give us ONE blanket to put on the “mattress” to make it “more comfortable”. I would recommend just paying for a second room and not for the sofa bed thing. That will ruin your sleep and your vacation.

Breakfast was fantastic, not much diversification, but it was very good. I would add some options for lactose intolerant and celiac people, but they could probably have helped if I asked. Rooms were spacious and always very very clean. The staff was always ready to help however they could and always very friendly. The position is great, careful though, now you can’t travel from New York City to New Jersey with the same metro card, but you have to buy a new ticket. Rooms were very quiet even if the hotel is on a busy street. There’s a target and a different supermarket close to the hotel, also a pizzeria and other places to eat fast food and buy other things.

Stayed in September 2024

Sofa bed is awful, and I don't accept this is a convenience over comfort thing. Just get some better mattresses. We only had a nine year old on it, so just put the sofa cushions on top of the mattress, problem solved. Location s is next to very busy roads, which take a long time to get across. Could do with a bar.

Brilliant location for visiting Manhattan. We stayed here for a week and once we got our bearings, we used the station at Newport, next to the shopping centre. This seemed much closer than Hoboken Station and was a much nicer walk. Breakfast is fine - it is true there aren't enough tables, but you can either go earlier to get a table or just grab what you want and take back to your room... it's free! My wife and kids loved the cinnamon rolls, and there are plenty of Greek yoghurt, eggs, omelette, sausage, etc. Rooms were spacious and clean. We checked out at 11, and the hotel tagged our luggage and kept behind reception until it was time to be picked up for the airport. Very close to Target and Acme supermarkets and also over the road from a large liquor store. Overall, it was a good, clean hotel and we enjoyed our stay.

Stayed in August 2024

Sleeper sofa was very uncomfortable

Location

Stayed in August 2024

Clean and good location to public transport

Stayed in August 2024

not very clean and the ac need maintenance it takes about tow hour to cool down

location parking staff

Stayed in August 2024

The breakfast room is very small, we often had to stay in a long line. There is no sausage or burger,just eggs and a broken waffle machine.

Location

Stayed in August 2024

It was our first time here and it seemed like The location was far from most things we wanted to see. The breakfast area is tiny with inadequate seating. The ac in our room sounded like it was raining in our room.

The staff

Stayed in August 2024

The staff was rude especially the manager and morning front desk person. It is supposed to provide a payment slip after the stay but the hotel staff simply mentioned "As you booked via booking.com, we are not supposed to provide any payment slip". Secondly, I waited around 20 minutes for him while he was just scrolling on Google to answer me (totally unacceptable).

it was a good experience and alls good in general.

Stayed in July 2024

No issues

Good location to visit New York!

Stayed in July 2024

Breakfast

Room

Stayed in July 2024

The parking situation. I think it is okay to charge for parking (specially in a place like NY/NJ) but they could definitely charge a more reasonable price for guests. We already pay a considerable amount of money for the night. There are garages in NY that charged me less than the hotel charged me.

It was definitely clean, which is the most important thing for me in an accommodation.

Stayed in July 2024

The receptionist and his rude way , not welcoming and his name was Leo and I think he is assistant manager which makes it worse cause a person with his position doesn't know how to treat his residents that's really so weird and cruel......

Receptionist was terrible, not a small smile on his face and being a bit rude when he answers you back although I didn't say anything to him and although I booked 2 rooms and 1 was only ready at 4 pm when I arrived although check in is 3 pm but still I wasn't upset or angry but the way he didn't smile or say any welcome words wasn't so nice and I Kade the comment straight forward in his face and he responded back very calmly and didn't react or apologized for his rude way..... This did not give me a good impression about the hotel but other than this everything was OK....

Stayed in July 2024

No swimming pool.

Stayed in July 2024

Bathroom needs upgrade/caulk stained and appears dirty

Room was good sized, nice beds, close to the city.

Stayed in July 2024

Entrance was not off Main Street, and the entrance that is to the street was locked when we arrived. We had tried to cancel as our plans changed a d they wouldn’t make an exception, even though their website stated for guests who booked directly could have canceled free for another 40 min. (We were 20 min past the booking deadline for free cancellation.) I thought this was a bit strict and not customer friendly.

Short drive from Manhattan

Stayed in July 2024

Me and my friend room seen many cockroaches and reported to front desk, however no use. Also you need to pay for parking.

We booked this hotel for our NY visit, after reaching this hotel on first day we felt it was nice since this hotel is near walkable to path and ferry and also location wise good, however we seen couple of cockroaches and reported to front desk, however no use.

Stayed in July 2024