breakfast options, waffle machine not working.

good location and nice facilities

Stayed in December 2021

you can do better for the breakfast options, waffle machine not working

everything was good

Stayed in January 2022

nothing

súper clean and nice breakfast

Stayed in December 2021

Location, Facilities, and Cleaning

Stayed in November 2021

The breakfast areas need a little attention. The pancake machine didn’t work. Waiting about 20 minutes to get food.

Stayed in November 2021

very clean n great employees

Stayed in November 2021

The hotel is clean and very comfortable. Staff is friendly and helpful.

Stayed in October 2021

No complaints

Clean and staff was super friendly

Stayed in October 2021

Room was clean and comfortable

Stayed in August 2021

They did not clean my room … it was 2 day stay and room ended being dirty and needed new towels poor service

Stayed in August 2024

They gave me the wrong room( supposed to be 2 beds and they gave me 1 bed and sofa. Do I have to go down and wait to get the issue fixed. And then on the new room there were not towels, I called the front desk but the the room phone wasn’t working( they couldn’t hear me) so…. I have to go down again for towels.

Stayed in July 2024

Agreed to late check in. Then when I got there they had given my suite away and gave me a standard room. Still charged me for the suite price and refused to give me a refund on the difference in price which was a lot. Rude, unprofessional, and absolutely will never stay with them again.

Bed was comfortable.

Stayed in June 2024

Dishonest, lying staff!

Bad bad bad!

Stayed in June 2024

Washer and dryer were not working, outdoor grill area is no longer available and still promoted. Took over a day to get fresh towels.

Great breakfast, fast check In

Stayed in May 2024

i had booked a king suite which had a sort of seperate seating area and a couch, when i arrived i was told that the particular room wasn't available. after asking what the issue was, he said that the suite was no longer offered so i would be staying in a regular king room. he stated that the difference was the couch and the regular king didn't have one. after asking if the website had been notified, he said that he didn't know and that sort of information would only come from management. i asked for a manager, they said that he was busy and wasn't available at the moment. i asked what time he got back, he then stated that there wasn't a manager at all because of management change. the hotel itself was nice and comfortable, but i was honestly very annoyed once i knew i was being lied to.

the location was good, very close to where i needed to be.

Stayed in January 2024

Asked for late check out for 3pm but wasn't allowed the requested time; hotel was not busy, so they could have done it easily; we were travelling from long distance and needed a few extra hours to rest. Breakfast was disappointing.

Overall room was good

Stayed in November 2023

No one ever at front desk with out waiting, parking area was not adequate for number of vehicles. Refused to give me a receipt for the stay.

Room was clean, location was good. Breakfast was good

Stayed in October 2023

Spare decor is ok, but the room here seemed almost primitive. There was some confusion about providing a receipt. The desk cleark said booking.com would provide one, and booking.com said contact the hotel, which I did. They then emailed a receipt. The location required a car to go anywhere.

Breakfast was ok, standard included hotel breakfast food. The staff was courteous and helpful. The room was clean.

Stayed in September 2023

The receptionist on both shifts we’re not willing to help in the most insignificant and small things. Like giving us a courtesy call when the room was available, his words were “I don’t think I can’t do that right now.” when he was clearly not doing anything. The next morning we requested towels and toothbrush and we checked out and still have not received either of the items. And as we were checking out, he was on a personal call and had us waiting a bit while he joked around on the phone.

I really like to clean the facility was.

Stayed in September 2023

the room was suppose to b ready at 3pm. I got there at 5pm and it wasn’t clean yet, and I had a concert to b at 6 so I could not get ready. 😢

it’s very clean

Stayed in April 2023

Issues with reservation and getting ahold of facility and staff

Convenient

Stayed in February 2023

Yes, I accidentally online chose the wrong location to stay with my family and I called back 1 min later to cancel it but they would not refund my money to prove a point, Non Refunable even though I called and spoke to someone right after I did it and they said I could but I guess after speaking to the manager they wanted to make a point. So horrible!!!!!!!!!!!!!

NOTHING

Stayed in August 2022

The hotel is fine, but unfortunately the air conditioning did not work, and I spent all night without air contiditioning. There was a hot night.

The room is large and clean

Stayed in June 2022

Not all of the staff was friendly and helpful. There was a day that I and asked for towels around 3:00 in the afternoon I didn't get my towels till 10:30 that night and that because I kept going to the front desk to ask for them. We couldn't enjoy the use of the of the pool because there different families just coming in and going to the pool we didn't think they were staying at the hotel because they would come in and use the pool they would leave the door open so that they could come back in. They would leave late and straight to their cars and leave the building and this we know because we spent a day in the lobby so we were able to see this. That day who ever was working was hardly at the front desk so we could see what was going on we pay to stay at the hotel and we can't enjoy the pool.

I liked the location it is close to were my family lives and close to a lot of stores

Stayed in May 2022