The corridor and room had a slight odor, likely due to the carpets. The Ac was really dirty, and we felt stuffy every morning. The room itself was very small, barely accommodating our luggage. As a couple traveling with two kids, the beds took up almost the entire space, leaving no room for our two suitcases. Additionally, there was no fridge to store food and no kettle in the room.

We loved the location, as it was within walking distance of most attractions in NYC. The breakfast was decent, and the staff were welcoming and helpful. The room included convenient facilities such as an iron and ironing board, a coffee machine, and a hair dryer.

Stayed in June 2024

Breakfast is not at all good Only very few items and limited quantities. No refill if the item’s get finishes. Waste of money to include breakfast in the booking Kindly avoid

Room is not spacious and manageable if won’t have more baggage.

Stayed in June 2024

Tight, smelly road, old and outdated

Bed and go

Stayed in June 2024

The was hard to open our door, not sure was it the card or the door was messed up

Had a good breakfast, always had cookies and water out for guests

Stayed in June 2024

Room service, Breakfast as no choices for vegetarian people

Location

Stayed in June 2024

Nothing

Cleaning/ housekeeping

Stayed in June 2024

The property was clean and there was cleaning service every day. There wasn’t that many options for breakfast but it was good. I had an incident but the staff was quick at responding and helpful, even though it still hasn’t been resolved.

Stayed in May 2024

Small and basic hotel. I'd give them a better grade if the elevators will function better, it takes 30 minutes to wait during rush hours

Small and basic hotel. I'd give them a better grade if the elevators will function better, it takes 30 minutes to wait during rush hours

Stayed in May 2024

Dirty and dull environment. Not inviting at all. Poor breakfast options.

Location was in Times Square

Stayed in May 2024

Room was so tight and small. The elevator and corridors need to be upgraded.

Location is good and close to most attractions.

Stayed in May 2024

There were men doing deals out front of the property at night. As a woman travelling alone it didn't feel safe.

The front desk staff were friendly and helpful. the breakfast provided a lot of variety.

Stayed in April 2024

There is a lack of lighting in the rooms, there was no light in the room, apart from the bathroom and the corridor. Lack of insulation, very thin walls when you can hear all the neighbors. There are a lot of drug addicts and homeless people on this street, it's a bit uncomfortable in the evenings.

Helpful staff. Especially high recommendations for the man who worked at the reception. We had a problem with payment, and a broken hair dryer and entry card, but this employee fixed everything right away. Good breakfast. Has hot food and desserts. A really good choice before traveling around New York. Convenient location for getting around Manhattan. Every day there are treats for the guests. It's chips or hot chocolate..very great idea.:)

Stayed in April 2024

The elevator traffic can get very crowded during peak hours of breakfast and check out timings . Good for us that our room was on the 5th floor so that we could use the stairs some time. Breakfast hours were a bit inconvenient which is only until 09.30 in the morning . However did feel that would be better if it could extend until 10.30. Also the buffet got very crowded with no seating available until we reached.

The location of the hotel is very good , it is right in the centre of Times Square . All city attractions are 10 to 15 mins away from hotel location ( subway stations , bus terminal is 7 mins walking distance. Room was neat and tidy . Staff is very friendly .

Stayed in April 2024

The young lady that that was on the night shift was excellent. The cleaning staff need to learn English and do not cleaning the rooms properly. The breakfast was excellent and the area were the hotel is in is excellent

Stayed in April 2024

I was on the 3rd floor, the windows were so dirty it hurts to look through them. The breakfast area is so small that you have to share a table for breakfast with complete strangers, very awkward

I like the location, it was not noisy or anything.

Stayed in February 2024

The only thing that was a little uncomfortable was the damaged elevator, but was fixed less then 24 hours so it was a small inconvenience.

The location was great since it was really close to turistic places within the city. The Ubers and taxis arrived very fast to the location and we wouldn't have to pay much since everything was close. The rooms of the hotel have great views towards the city on the higher floors. Finally breakfast was very good and had cold and hot options including hot coffee and juices. I liked that they always had coffee available for people and sometimes hot chocolate.

Stayed in April 2024

Breakfast was a normal small hotel breakfast. Rooms are small, but they work well! No fitness center or guest laundry.

Stayed in April 2024

Breakfast hall was very small

Location

Stayed in April 2024

Clean was incomplete Room was not ready when we arrived Smell of marihuana on the corridor

Comfortable bed Close to Time Square and Summit Breakfast lady was extremely nice and breakfast was really delicious

Stayed in April 2024

The price of everything

Stayed in April 2024

Only 2 lifts operating 36 floors and rooms are very small

Location

Stayed in March 2024

Rooms small

The front desk person Reign was awesome

Stayed in February 2024

Elevator not working 2 days of our trip. Took an extra 30-40 minutes to enter or exit the building. This was not good, and I truly feel the hotel should have adjusted my final bill for the inconvenience. Time waiting for the elevator was time away from the hotel room or our vacation.

Location and convenience.

Stayed in February 2024

Rooms were much smaller than expected.

Breakfast was great! Location was also very good.

Stayed in March 2024