160 Commerce Park Drive, New Columbia, PA 17856, United States of America
#2 of 2 hotels in New Columbia
Guests' ChoiceBased on 107 hotel reviews
6.6Cleanliness
7.3
Comfort
7.0
Location
7.9
Facilities
6.4
Staff
8.3
Value for money
6.3
Free Wifi
8.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
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End of dialog contentReviewed: June 4, 2024
Lauren
United States of Americano operating sign on the highway or the corner; hard to find
Good breakfast; good location but hard to find in the dark with no signage!
Stayed in May 2024
Reviewed: February 27, 2024
Kassandra
United States of AmericaOur room sink was cracked, the toilet moved, the desk light didn't work the carpet in front of the heater/air conditioner was wet. The bathroom door at the bottom was terrible it looked like some took a scraper to it.
Chelsea made breakfast every day and it was delicious! The pool was warm, the workout area was nice and clean. 95% of the staff were extremely nice.
Stayed in February 2024
Reviewed: November 6, 2023
John
United States of AmericaRoom heater made an awful noise when fan kicked on. Water pressure sucked and it took awhile for hot water to come to a comfortable temperature to wash
Room was clean and comfortable
Stayed in November 2023
Reviewed: November 5, 2023
Cara
United States of AmericaMattress was too soft for my husband's back
They had almond milk for my cereal but mediocre biscuits. Good running route down to River road along the Susquehanna. Nice late night front desk staff that upgraded us to King suite when our first room smelled bad.
Stayed in November 2023
Reviewed: April 11, 2023
Ashley
United States of AmericaThe dog hair on the sheets in the first room.
The location
Stayed in February 2023
Reviewed: March 8, 2023
Aaron
United States of AmericaThere was a wet carpet/floor smell when I woke up. It was raining and I stayed on the first floor. I think the smell from the wet carpet from the hallway just seeped into the room.
Everything was good. I was looking forward to a waffle breakfast, but it wasn't available. Everything was substantial though. Bed was made well. Restroom was clean.
Stayed in March 2023
Reviewed: August 22, 2022
John
United States of America.
.
Stayed in July 2022
Reviewed: July 17, 2022
Rebecca
United States of AmericaThe room air conditioner was not very cold, even on highway it wouldn’t go. It was an older model air conditioner.
Location great. Staff great. Parking ample.
Stayed in July 2022
Reviewed: July 9, 2022
Sarah
United States of AmericaRoom smelled a little musty. The bed springs were broken on one of the beds. I advised the hotel and they indicated they would switch out the mattress.
Late night checkin went very quickly. They were aware of my dog traveling with us.
Stayed in July 2022
Reviewed: July 2, 2022
Laurie
United States of AmericaMap on their website was inaccurate due to road construction and when I called the front desk late at night they were unable to give me directions! This location is in a semi-rural area and it look awhile to find a gas station for directions.
Housekeeping staff was helpful when I had a problem with my room key.
Stayed in June 2022
Reviewed: May 2, 2022
Suzette
United States of Americaneeds updated, longer breakfast hours
location
Stayed in April 2022
Reviewed: April 11, 2022
Jackie
United States of AmericaWater pressure on 3rd floor was weak
Stayed in April 2022
Reviewed: December 6, 2021
Gwen
United States of AmericaThe food in the "hot" breakfast buffet was cold. The mini fridge in our room was rattling the entire time. I should've said something about it, but we just unplugged it at night to sleep.
It's in a good location, relatively close to local things that I needed to get to. The beds were comfortable and good water pressure in the shower.
Stayed in November 2021
Reviewed: November 27, 2021
Stephanie
United States of AmericaDrain in bathroom sink was slow.
Great breakfast. Comfortable room.
Stayed in October 2021
Reviewed: October 12, 2021
Kelly
United States of AmericaThe front desk manager who checked us in was just terrific. It made our late, tired evening so much nicer!
Stayed in October 2021
Reviewed: September 14, 2021
Mariah
United States of AmericaOur bathroom was not cleaned very well -or at all? - beforehand (there was body hair in the floor and in the toilet bowl.)
I liked that it was pet friendly, and the staff was very courteous and accommodating.
Stayed in September 2021
Reviewed: August 23, 2021
Blank
United States of AmericaAn error was made when assigned a room, which was already occupied, by another guest. This was quickly remedied, but the initial walking into an occupied room was a turn off. Another turn off was we had 2 adults and 2 children, with only towels for 2 persons. Extra should have been provided, without us needing to ask for them.
The room was cool when we arrived. The cable and internet worked along with the refrigerator and microwave. The beds were comfy. And the youngest found the corded telephone, fun to play with. We needed to unplug it.
Stayed in August 2021
Reviewed: May 28, 2024
Brenda
United States of AmericaThe bathroom was a little crowded feeling.
It was clean, relatively updated.
Stayed in May 2024
Reviewed: May 6, 2024
Wagner
United States of AmericaKey card issue most occupant, little testy staff attitude just do to key card issues..say unprofessional staff
Stayed in May 2024
Reviewed: April 7, 2024
Christine
United States of AmericaWish the price was lower.
Property was clean, quiet. Breakfast was great with plenty of quick on the go options.
Stayed in April 2024
Reviewed: March 25, 2024
Shannon
United States of AmericaOur room wasn’t what I picked and wasn’t very clean there was like chemical residue all over the tub like it was sprayed and just left to dry there was pea on underneath of toilet bowl there was a dirty tampon in our trash bin the toilet leaked and was clogged every time we used it the sink was dirty dust on everything the pool looked like there was scum on the water like needed chemical treatment dirty bandages in the pool area on edge of pool water could have been warmer. Beds need to be rotated there’s a dip in mattresses
Breakfast there was a lot to choose between
Stayed in March 2024
Reviewed: March 21, 2024
Jennifer
United States of AmericaBreakfast was okay. The pancakes needed the bag replaced. We asked and it probably took over 30 mins to replace. But otherwise, it was okay. Staff were very friendly.
Stayed in March 2024
Reviewed: March 20, 2024
Steve
United States of Americacoffee sucked - both in the lobby and in the room
breakfast was excellent
Stayed in March 2024
Reviewed: March 5, 2024
Cruz
United States of AmericaThe one rude cleaning lady
The pool and outside area
Stayed in March 2024
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