315 Mishawum Road, Woburn, MA 01801, United States
#8 of 12 hotels in Woburn
Guests' ChoiceBased on 269 hotel reviews
7.5Cleanliness
7.9
Comfort
8.0
Location
8.2
Facilities
7.6
Staff
8.4
Value for money
7.4
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 August 2024
Kim
United StatesIt was quiet and the staff were very friendly.
Stayed in August 2024
Reviewed: 16 August 2024
Tammy
United StatesFirst night must have been waiting on delivery truck some items low or out. Tv had 12 channels that either cane in or not. It would not stop me from using them again
Staff was friendly and helpful. Room was clean and well taken care of
Stayed in August 2024
Reviewed: 26 July 2024
Mohammed
Canadayou could hear the others playing….in their room
Stayed in July 2024
Reviewed: 23 April 2024
Melissa
CanadaCarpet in rooms musty / moldy allergic to mold
The property is ok. Staff is ok. Rooms however are old, musty lots of mold probably. Carpet is disgusting you can smell as soon as you walk in I like that if had shampoo conditioner towels, mini fridge, make up remover Ms emergency toothbrush if needed. I also like that there hot chocolate and cookies in the lobby that is a bonus
Stayed in April 2024
Reviewed: 10 March 2024
Patricia
United StatesThe desk chair in our room had a torn arm that looked ugly.
Located in a parking lot is not my favorite place to stay! The hotel needs an overall renovation. But it was ok. Breakfast choices were good.
Stayed in March 2024
Reviewed: 28 February 2024
Elder
United StatesComfortable
Stayed in February 2024
Reviewed: 30 January 2024
Maggie
United StatesOur stay was what we needed.
Stayed in January 2024
Reviewed: 15 January 2024
Seasons
United StatesI didn’t like the hot tub was broken. I actually spoke to a booking agent originally and asked if they had a pool or a hot tub. What were the amenities and she told us it had a hot tub and I said oh great is it open but we’re staying I told Jess so that part was very disappointing when we got there to find out it been broken for a couple of weeks that was the one reason that I picked that particular location because they had a working hot tub and it was close to where I need to be the next morning Seriously the truth that was why I picked the place because it had a hot tub and it wasn’t working. Very disappointed in that.
I thought the property was clean. The room was clean and very nice. The bathroom was extremely small terrible bathroom. The hot tub was broken which was the main reason why I booked the trip on Booking.com. I was having surgery the following day and I wanted to stay in a place that had a hot tub to relax in before I went through this big surgery. It would have been nice was I told pride booking when I actually had spoken to an agent at the hotel that the hot tub was broken, that part was very disappointing
Stayed in January 2024
Reviewed: 10 January 2024
Daniel
United Statesconstruction
location
Stayed in January 2024
Reviewed: 7 December 2023
Moacir
United StatesThere wasn't waffle machine/pan :( But good breakfast
Great hotel!
Stayed in December 2023
Reviewed: 26 November 2023
Katianne
United StatesThis is a good location for Salem and the property is good for the time needed to stay. Could use some updates and renovations but the staff is exceptionally friendly and location is great.
Stayed in October 2023
Reviewed: 19 November 2023
Dmitrij
PolandPaint falling off from bathroom ceiling, dust on the furniture. Breakfast was monotonous, but I feel like that is common standard in the US. Do not pay using Google Pay, because this transaction will go on hold and then go back to your bank account.... so you gonna spend like an hour trying to pay in proper way. Pay using old-fashioned way by sliding your card.
Hotel is close to Market Square, restaurants, and its good to commute from.
Stayed in November 2023
Reviewed: 14 November 2023
Véronique
CanadaAccessibility by the highway Very clean
Stayed in November 2023
Reviewed: 3 November 2023
Sabrina
United StatesBreakfast. I get it’s not a five start hotel, but you just want to get in, eat and get out and not have to wait for 30 minutes to get up multiple times to get breakfast piece m during that time. Also had to get my room keys re-set every night and they were no where near my phone. I know how to follow that rule. It was annoying having to go to the front desk every night after a long day of (insert whatever activity). You just want to go to your room and be comfy, not have to go all the way back to the front desk, and hope they aren’t on break when you need it or you have to simply sit and wait for someone to come help you when you just want to go to sleep. Yea, that happened too. No one at front desk for 10 minutes. Probably a potty break, but there should be enough staff on hand for these things.
There was little to no hot food items (someone before me took last little egg/omelette, no potatoes, no meat/sausages, etc.), then the refill of these items was so slow that you just got tired of waiting since you had places to go. I were very around 8:00 a.m. for breakfast each morning and gave up trying to eat there by day 3.
Stayed in November 2023
Reviewed: 28 October 2023
Margaret
United StatesElectrical outlets loose, difficult maintaining connections. Phone in room not working
Location, comfortable beds and good breakfast
Stayed in October 2023
Reviewed: 24 October 2023
Jorge
United StatesWe reserved and was charged a king bed, got a smaller bed. Had to keep resetting door keys, hot tub was out of order.
Stayed in October 2023
Reviewed: 23 October 2023
Agneris
United StatesI really have no complaints
It was clean and comfortable
Stayed in October 2023
Reviewed: 12 October 2023
April
United StatesBreakfast was not the best.
The beds were comfortable
Stayed in October 2023
Reviewed: 10 October 2023
Proctor
United StatesThe man who checked us in was very disengaged and mumbled when he talked so that I had to ask him to repeat himself more than once. He wasn't unfriendly but he wasn't friendly either. He wasn't very welcoming. I wish breakfast lasted a bit later. I understand you cater to lots of business travelers but my son and I were in town to visit a sick relative and weren't able to get down early enough to eat. Not really a complaint, just a suggestion. Our stay was fine.
It was neat and clean and the room was comfortable.
Stayed in October 2023
Reviewed: 4 October 2023
Cidalia
United StatesTv guide did not meet channels
Stayed in October 2023
Reviewed: 30 September 2023
William
United StatesHotel needs a little work. Our room 200, the ceiling is coming apart in the bathroom and the tub valve leaks continuously. Lots of little nicks and dings throughout the facility. Does the side door lock, seems like it was always just a pull to get in, no matter how late in the evening it was. The Cornelius juice machine was not working in the breakfast room.
Great location, the staff was superb, and the breakfast was above average. We were well treated and had fun playing card games later in the evening in the breakfast room. The guy cleaning the floor in the front lobby, as we were leaving, told us to have a good day. Earlier in the morning while he was changing the waste basket bag he picked up our dirty plates as he passed by. Unheard of hospitality.
Stayed in September 2023
Reviewed: 16 September 2023
Amanda
United StatesLocation available access to a large selection of stores all in walking distance
Stayed in August 2023
Reviewed: 1 September 2023
Marc
CanadaMy son was disappointed that the Spa was not functional during our stay.
Everthing as expected. Personnel nice at reception, very clean rooms and comfortable. Good breakfast with nice staff that ensures there is always hot food and coffee, in addition to someone cleaning the tables when someone leaves.
Stayed in August 2023
Reviewed: 27 August 2023
Kaili
United StatesI only booked her to be able to use the jacuzzi and made sure it was open before booking when we got there it was not available very disappointed
The location was convenient
Stayed in August 2023
Alfdorf, Germany
Goodlettsville, USA
Servigliano, Italy
Minsk, Belarus
Truro, USA
Osaka, Japan
Orestiada, Greece
Reeth, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content