21636 Highway 160 West, Durango, CO 81303, United States of America
#19 of 45 hotels in Durango
Guests' ChoiceBased on 448 hotel reviews
7.9Cleanliness
8.6
Comfort
8.6
Location
8.5
Facilities
8.3
Staff
8.5
Value for money
7.4
Free Wifi
8.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 10, 2024
Aiza
United States of AmericaVery clean facility, they provide breakfast but you have to pay $10/person.
Stayed in May 2024
Reviewed: May 5, 2024
Darren
United States of AmericaReally, there’s not much to say here, our stay was wonderful
Property was exceptionally clean with amazing staff who were friendly and courteous! The executive king room was great, gas fireplace in the room, the room was incredibly clean and the bed was amazing.
Stayed in May 2024
Reviewed: May 1, 2024
Karen
United States of AmericaWater pressure was very low - hard to shower.
Very quiet room and bed was very comfortable!
Stayed in April 2024
Reviewed: March 13, 2024
Jena
United States of AmericaEvery thing was nice the room could have used more chairs to relax in. Also, the mantel on the fireplace was leaking sticky stuff. It ruined a pair of my pants. Construction was going on eve on Saturday and Sunday!
The room was clean and cozy with the fire place. The bed was very soft and comfortable! We will definitly stay here again as long as the construction is complete!
Stayed in February 2024
Reviewed: March 3, 2024
Nez
United States of AmericaPaid for breakfast 🤔
Room was ok , remote for TV didn't work good
Stayed in March 2024
Reviewed: February 27, 2024
Lydia
United States of AmericaLocation,
Stayed in February 2024
Reviewed: February 20, 2024
Halley
United States of AmericaSmelly, smelly trash in the hallway next to the elevators. It wasn’t changed for the two days we were there. Loud bunch next to us partying at around 11pm
Great view and access to downtown
Stayed in February 2024
Reviewed: January 25, 2024
Donna
United States of AmericaPaying for parking.
Hot tub and pool were great. Staff was friendly and room was clean.
Stayed in January 2024
Reviewed: January 25, 2024
Joseph
United States of AmericaThat you have to pay 25.00 per person for breakfast.
the location was great and the burger joint and the Bar were amazing, CJ was great customer service and wonderful entertainment. Love that the kids dinner was free
Stayed in December 2023
Reviewed: December 27, 2023
Kimberly
United States of AmericaNothing
Very comfortable
Stayed in October 2023
Reviewed: December 11, 2023
Naomi
United States of AmericaThe only slight negative was the tv in our room did not work, as it had been left on the incorrect input and we did not have the right remote to change it. The staff did try to address it, which we appreciated.
Very clean and comfortable rooms, attentive staff, beautiful pool and hot tub, nice proximity to polar express
Stayed in December 2023
Reviewed: October 25, 2023
Carlos
United States of AmericaHad to pay additional for parking. This is not typical of the area. No Continental breakfast.
Location was convenient to downtown. Room was typical.
Stayed in October 2023
Reviewed: September 26, 2023
Allen
United States of America$10 extra charge for parking not dosclosed when booking. No reason for parking fee as hotel not in walking distance to downtown or restaraunts. No side enterence and had to walk hundreds of yards in secluded dimly lit parking lot from where we parked. No freezer in fridge.
Nice spacious room. Clean. In house restaurant.
Stayed in September 2023
Reviewed: September 23, 2023
Carolyn
United States of AmericaParking charge and VERY inconvenient. Also, difficult to locate--signage not adequate.
Stayed in September 2023
Reviewed: September 23, 2023
Stacie
United States of AmericaPay for parking ?
Pay for parking ?
Stayed in September 2023
Reviewed: September 2, 2023
Tatiana
United States of AmericaI encountered a lot of small issues with the property: key cards not working constantly, broken mini fridge, dryer ate some coins, hot tub was out of order, wrong hours posted for the restaurant etc. But the staff made sure to go above and beyond and I still had a comfortable stay. It was overpriced for how outdated everything was but like I said the staff made it a positive experience. Also: The property is close to downtown but you CANNOT walk there due to a short strip of highway and almost no sidewalks. Uber is non existent here so i wouldn't book this hotel unless you've got a car.
VERY nice and accommodating staff!! Also the room was super clean, especially for a pet friendly hotel. The onsite restaurant Burger Theory was pretty good for lunch (but in Durango there are many better burgers) and the bartender is great at night, but I wouldn't go again for breakfast. Overall I would only stay again if I needed somewhere pet friendly.
Stayed in August 2023
Reviewed: September 2, 2023
Darryl
United States of AmericaClean and nice location.
Stayed in September 2023
Reviewed: August 28, 2023
Pamela
United States of AmericaSome noise could be heard from adjacent rooms.
Hotel was clean and updated. We would highly recommend.
Stayed in August 2023
Reviewed: August 28, 2023
Heather
United States of AmericaCouch was very uncomfortable. Like horrible. $10 a day parking for what? To have the park behind the hotel all the way in the back, pitch dark near construction equipment.
Clean and location.
Stayed in August 2023
Reviewed: August 27, 2023
Richard
United States of AmericaBetter parking, separate lot for large trucks.
The parking situation was cramped with some large commercial trucks and trailers using many spaces. Was a little concerned about potential security risks of parking so far away.
Stayed in August 2023
Reviewed: August 22, 2023
Gary
United States of AmericaDon’t go to the restaurant Burgers over cooked only main item on menu need other option than over cooked scrambled eggs ie. omelette 
Dry clean staff very friendly. Room attractive and updated. Bed very comfortable
Stayed in August 2023
Reviewed: August 22, 2023
Antonio
United States of AmericaCostumer service
Not the greatest costumer service
Stayed in August 2023
Reviewed: August 20, 2023
Estevan
United States of AmericaNo breakfast included, for the price?! Wow!
Location
Stayed in August 2023
Reviewed: July 28, 2023
Vicki
United States of AmericaThe water pressure. And being charged $31.40 without explanation and no one I've talked to has been able to tell me what the charge is for.
Everything except the water pressure for the shower was good.
Stayed in July 2023
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