BARTENDER ATTIUDE WAS JACKED UP, I WOULDNT GET ANOTHER DRINK AFTER HER SERVICE SUCKED UNPROFESSIONAL

COMFORT, ROOM WAS CLEAN,FRONT DESK STAFF WAS VERY HELPFUL AND KNOWLEDGABLE, CLOSE BY THE RESTUARNTS

Stayed in July 2023

Nothing

Yes

Stayed in May 2023

The pool water seemed very salty.

The hotel rooms were super nice and comfortable as a women who takes pictures there was plenty of mirrors! I love how there is a small balcony!

Stayed in July 2023

I have no complaints

Friendly staff and clean. There was an event and a lot of guest left trash around but the next morning it was perfect again- which really shows how much the staff work to keep it clean.

Stayed in May 2023

Could update furniture but nice size room

Great customer service

Stayed in July 2023

Some of the people at the front desk was to ghetto . I requested towels that I've never received, And some of the people coming through, we're very loud. And one of the people at the front desk, overcharge me. He didn't know what he was doing with third party.

Stayed in July 2023

breakfast was very expensive

Stayed in June 2023

The fact that I woke up with bite marks all over my stomach

It was in a good location

Stayed in July 2023

Location was far out from all the activities we had scheduled, but it was still a pleasant stay

Stayed in June 2023

The price of my stay. Booking.com stated $606 but I had to pay an extra $100. For what?

Great!

Stayed in July 2023

The curtains on the room, that separated the living room in the suite were too shear, not providing any privacy from my family sleeping in the front room. We just had to take longer to get ready as the only space for privacy was restroom.

The room fit our family needs- space, accessibility, quiet sleep. It was a convenient location to see Atlanta, everything within 20 min drive. We would stay again when we visit Atlanta in the future.

Stayed in July 2023

The view wasn’t the greatest and there seemed to have been some construction going on as well in the building.

Room was nice and the shower.

Stayed in July 2023

I like everything

Staff

Stayed in July 2023

You can tell house keeping doesn’t 100% clean their rooms. Found toenail in bed with some stains on bedding as well

Location is AMAZING tons of food places

Stayed in July 2023

There were a few places where they hadn't checked to clean (sliding door to bathroom had makeup fingerprints on it).

We didn't realize this was the same hotel we stayed at on our honeymoon 19 years ago, because it used to be a Doubletree. It has been updated quite a bit, but the rooms were almost the same! Good breakfast.

Stayed in May 2023

The desk clerk not friendly. She did not greet me and my family

Comfort and style of room

Stayed in June 2023

i paid more for a room with a spa tub for one 1 jet to work, lighting in bathtub area was very poor.

the room layout. being able to use side doors.

Stayed in June 2023

Staff was rude some front desk employees. Rooms had no trash liners, they only gave up to washcloths and two towels. Then of course you had to talk to front desk employees about getting more. Don't get me wrong I love air, but it was to cold, then u couldn't adjust temperature.

Clean, pool was nice,

Stayed in June 2023

bathroom was was clean, just needs to be updated

the pool was awesome, good is good and the bed was comfy

Stayed in May 2023

That you had to pay for breakfast which was almost $20 per person and if you wanted to watch movies it was 30$

The hotel was very clean and everything was excellent. The staff was friendly and helpful.

Stayed in June 2023

The part that I didn't like was I booked a spa tub room the tub was old,rusty, the panels were coming off the side of the tub,it was dirty so I never got a chance to actually use the tub. The front desk staff did offer me a antibacterial wipe but the tub needed to be deep cleaned. I will stay at this location again I just will never book another spa room it's not being cleaned property The tub at least.

This is my second visit to this hotel it's always exceptionally clean. The location is convenient as well.

Stayed in June 2023

Lobby smelled like a cat litter box and homeless people sleeping at the entrance.

Suite was large and beds were really comfortable.

Stayed in June 2023

The location

Stayed in March 2023

when the both of the elevator went down and wasn’t told about it

it’s was nice

Stayed in May 2023

We were trying to check out but upon checking out we were stuck on the 2nd floor for about 30-45 minutes due to the elevators not working with all our bags and my 5 month old baby and then the door knob on the stairs was broke so we couldn’t use the stairs and then they tried to put us on the service elevator and it still took another 20-25 minutes for that. So when I bought it to the clerks attention about how long we waited she had an attitude instead of apologizing and finding a solution. I’ve stayed at this hotel over 5 times spent hundreds of dollars and never got this treatment I won’t be back.

Stayed in May 2023