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Reviews of Doubletree by Hilton Phoenix Mesa 4 stars

1011 West Holmes Avenue, Mesa, AZ 85210, United States

#9 of 43 hotels in Mesa

Guests' Choice

Review score

Based on 735 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    8.8

  • Facilities

    8.5

  • Staff

    8.8

  • Value for money

    8.1

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Showing 1 – 25

  • Reviewed: 27 August 2024

    9.0
    Fun place funky
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Liked it all

    Cool lay out great staff

    Stayed in August 2024

  • Reviewed: 17 August 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 5 nights
    • Submitted via mobile

    The bed. The bed was very hard. When I asked to change rooms to possibly get a more comfortable bed I was told all the beds were the same make and model just different size. I was there 6 nights of terrible sleep.

    Hotel was spacious. Spacious rooms. Very clean. Housekeeping was taking out trash and changing out towels daily which was very nice.

    Stayed in August 2024

  • Reviewed: 4 August 2024

    9.0
    A must stay
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Two things I didn't like. The AC didn't work half the time. And the breakfast buffet was expensive with basic options. For that price, more options would have been better. But the service of the staff and quality of products made up for it

    I like 98% of my stay...

    Stayed in August 2024

  • Reviewed: 29 July 2024

    8.0
    Good stay
    • Leisure trip
    • Family with young children
    • Junior Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Remote controls not working

    Near by mall

    Stayed in July 2024

  • Reviewed: 29 July 2024

    9.0
    Overall really great hotel and food places are very close.
    • Leisure trip
    • People with friends
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    I can’t list anything that I hated about the room except for the staff was a little weird about the information for the hotel while I was checking in, didn’t give too much detail.

    Room was spacious and hotel was very clean.

    Stayed in July 2024

  • Reviewed: 4 June 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 3 nights

    Taste good, quick and easy to get in and out.

    Stayed in May 2024

  • Reviewed: 29 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Junior Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Pool

    Stayed in May 2024

  • Reviewed: 27 May 2024

    7.0
    When I require lodging while traveling, I make it a priority to select the Doubletree
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    Room lighting was dim and needs to be improved. Toilet had sluggish flush. Very loud traffic noise and continuous HVAC power system noise combined to recreate a significant challenge to obtain a full, restful night’s sleep. After the first night’s sleep, the bed sheets left a musty odor on my skin and sleepwear.

    Very nice variety of fresh fruit, juice, coffee, tea and other beverages, pastries and other items.

    Stayed in May 2024

  • Reviewed: 18 May 2024

    9.0
    It was great.
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    It could've given free breakfast.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    7.0
    Pet friendly
    • With a pet
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - High Floor
    • Stayed 1 night
    • Submitted via mobile

    They don’t clean my room, And was a little old Needs remodel some stuff.

    Location They accept Pets.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    8.0
    pricey for what it is
    • Family with young children
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    understaffed

    nice facility

    Stayed in March 2024

  • Reviewed: 21 April 2024

    8.0
    Convenient & Comgirtable
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Our room was on the backside, nearest the freeway, so there was the constant noise of cars all the time.

    Very conveniently located off the freeway. Spacious room and comfortable bed. The delicious welcoming cookie😊

    Stayed in April 2024

  • Reviewed: 11 April 2024

    7.0
    Overall, not bad for the money and the staff was really fantastic.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    Shower had rusty sections around the hand rails, bed was a little uncomfortable and there were holes in the room darkening shades. Also, there was a gap under the shower door that allowed water to run out so I had to mop up after every shower. Maintenance attempted to fix it but it really needed to be worked on after we left and before any other customers rented the room.

    The front desk staff and cleaning staff were fantastic. Great location.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    8.0
    Fun check in with Ray set the tone for our stay- Thanks Ray!
    • Leisure trip
    • Couple
    • High Floor King Room
    • Stayed 3 nights
    • Submitted via mobile

    View of freeway

    Large room and bathroom-clean. Check in with Ray was fun and fast. Freeway close so getting around was quick and convenient. Restaurants and shopping nearby

    Stayed in April 2024

  • Reviewed: 25 March 2024

    9.0
    We were there to get away to. Kids for one night and it was fine
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    /a

    Easy freeway access and restaurants in walking distance,

    Stayed in March 2024

  • Reviewed: 21 March 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Roll-In Shower - Mobility and Hearing Access
    • Stayed 1 night
    • Submitted via mobile

    Room had a few broken places along the bathroom door and the chair was missing all the leather exterior.

    Good location and beautiful lobby. Run could use some work and upgrades.

    Stayed in March 2024

  • Reviewed: 10 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds and Roll-In Shower - Mobility and Hearing Access
    • Stayed 4 nights
    • Submitted via mobile

    Did not have breakfast

    Stayed in March 2024

  • Reviewed: 4 March 2024

    9.0
    Great stay for our family.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    This property was centrally located in the Tempe Mesa area close to restaurants and shopping. On site Starbucks and restaurant with a very nice breakfast. Room was very clean. Pool and hot tub were great.

    Stayed in March 2024

  • Reviewed: 4 February 2024

    9.0
    Great stay, great hotel staff, and terrible Booking .Com Experience..........we will never use again
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - High Floor
    • Stayed 2 nights

    I didn't like the fact Booking.Com did NOT have our reservation passed on to to hotel.......it was in cyber space, and had to wait for 2 hours, when finally the hotel staff booked us in.....

    Breakfast was very good

    Stayed in January 2024

  • Reviewed: 23 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Friendly

    Stayed in December 2023

  • Reviewed: 15 January 2024

    7.0
    Overpriced and just meh.
    • Family with young children
    • Queen Room with Two Queen Beds - High Floor
    • Stayed 2 nights
    • Submitted via mobile

    Freeway noise at night was brutal. The view would have been a nice one but the windows were so dirty you almost couldn’t see out of them. Mattresses were really uncomfortable. Combined with the freeway noise I did not get much sleep. I woke up sore from the mattress and I’m a very heavy sleeper usually. Several items in the room needed repairs, for example the glass shower door felt and sounded like it was going to fall off, the bathroom door handle was coming off, bathroom cabinet facing was about to fall off. The toilet had urine on the seat when we arrived.

    The location was central and easy to find. Spacious rooms. Fun pool and jacuzzi and fun atmosphere with the indoor atrium with bar and seating downstairs.

    Stayed in January 2024

  • Reviewed: 8 January 2024

    9.0
    Overall, our stay was very nice
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    Offering free breakfast, a microwave in the room, and having sheets changed without having to request it would be nice.

    The comfort and size of the room was nice. Also had good selection television. The shower was great and plenty of towels.

    Stayed in January 2024

  • Reviewed: 29 December 2023

    8.0
    Great hotel. Wish ac worked better
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    The ac in the room wasn’t getting that cold so thru the night I would get a little hot

    The weight room, pool, an breakfast was great

    Stayed in December 2023

  • Reviewed: 30 November 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    Had to call the front desk to ask for a do not disturb sign and toilet paper. Wished the hotel staff had done more to quiet down a rowdy group in the common area during the morning hours of one of the days I was there.

    Great location right off the highway. Spacious room and very comfortable bed.

    Stayed in November 2023

Showing 1 – 25

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