Very old bed, nowhere to get snacks, weird opening times of dining, bar tender was rude or just wasn't bothered.

Location

Stayed in September 2024

The location was great and the accommodations were very nice

Stayed in September 2024

Getting a little dated

Clean good location good value

Stayed in September 2024

Pool bar drinks were not very good (margarita and pina colada). Instead, they should be memorable for the high price. Would have bought many more drinks if they were great. Staff- pool bartender not very friendly to my wife when she asked to have her drink cup filled with water. Very short with her. Facilities - while not California kosher it would be nice to have a smoking location on the property for cigarettes and cigars. Your Hampton inn and suites across town does. Facilities - bed was very hard. Good support but numbed our shoulders each night. Value - I’m sure you hear this often…Parking charges are ridiculous and detract from overall value. Also leave a bad feeling on the way out.

Staff.- pool attendant Phil excellent Staff - had an issue with fridge and coirected quickly Staff - front desk accommodated us with an early checkin Facilities -pool nice and cool on very hot days Convenience of not having to use my keycard everywhere

Stayed in August 2024

Renovations going on

Spacious

Stayed in July 2024

Nothing .

Resort facilities,pool and the location or the hotel itself. East walking distance to shops and restaurants.

Stayed in August 2024

Parking is not included. It's crazy they charge people to park their own cars.

The room had good space

Stayed in August 2024

The shower was faulty. We raised this and the repair man came promptly. He replaced the leaking hose but not the switch between shower and bath. It was an improvement. Hard to believe that this has not been noticed before.

It was a nice and clean room

Stayed in July 2024

cleanliness

location

Stayed in May 2024

The pool area seemed dirty. The water was cloudy and there was trash around it.

Stayed in June 2024

The room was very comfortable and beautifully ccol in very hot conditions outside.

Stayed in June 2024

Nothing

All went good

Stayed in June 2024

The pool and location

Stayed in June 2024

All was great

Location was great!

Stayed in May 2024

Not a clean hotel. Pool area was gross. Trash everywhere. Pools were not sparking clean. Front desk staff is incredibly rude and intimidating.

Restaurant staff is great and so is the food served there. (The hostess Valerie rocks at her job!)

Stayed in May 2024

The shower water smelled funny

I liked the atmosphere

Stayed in May 2024

It is next to a casino. There is a $30 parking fee that is not in room rate reducing value for stay. Also breakfast took longer than expected to serve. It is a couple of miles from the interstate.

Standard hilton hotel. Good beds, dark curtains and quiet hotel considering it is next to a casino.

Stayed in May 2024

There was no Tea and coffee machine in the room which is always a nice touch. Everything is a little dated decor wise

Great location and the bed was very comfortable. I would say the hotel is in need of an update as its a little dated. But I would stay there again

Stayed in March 2024

The bed could have been a little firmer.

Fabulous location

Stayed in April 2024

The pool was small for the size of the hotel,too crowded. The waiter with glasses during breakfast was very unprofessional,no hi no buy,only asking to leave tips in the end! Definitely very irritating. Tesla chargers could be more.

The staff was helpful,the room was good size! 5mins from the main street. Very helpful gentleman by the pool to prepare the day beds! Tesla chargers.

Stayed in April 2024

Wet carpet in the closet; possibly from upstairs shower - engineer came to check it out - offered for house keeping to vacuum up any excess water. Heater in my room did not work (nice maintenance man, Alfonzo, came to try to fix it and said he would request another room for me) - they ended up moving me to another room BUT no one from management came to me personally to sort things out or try to compensate me for these two issues (water & heater). It wasn’t until I approached the assistant manager and had to request some sort of “compensation” and she did end up giving a complimentary breakfast & money off some parking fee. It would have been much better for Hilton’s Palm Springs MANAGER to have addressed the situations with me personally; especially since I had two “mishaps” occur during my short stay. Your house keeping staff is amazing! Your maintenance crew is amazing! But shame on the MANAGER though (whoever he or she was during my stay)!!

The house keeping staff did a GREAT job on my room - room, linens & towels very clean and looked nice. The staff took care of two unrelated issues that came up during my short stay.

Stayed in April 2024

Wish hotel was less expensive!

Breakfast was great! Location is excellent 😊

Stayed in March 2024

Great location - two blocks from the Main Street. We were able to walk to most activities and restaurants. Clean. Nice pool. Service was great.

Stayed in March 2024

Close to downtown and Shermans

Stayed in February 2024