Two Poydras Street, Downtown New Orleans, New Orleans, LA 70130, United States
#106 of 170 hotels in New Orleans
Guests' ChoiceBased on 770 hotel reviews
8.0Cleanliness
8.5
Comfort
8.7
Location
9.1
Facilities
8.3
Staff
8.4
Value for money
7.4
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End of dialog contentReviewed: 10 September 2024
Carol
United StatesI thought the parking fee ($49) was exorbitant.
Location was excellent. It was beautiful. Restaurant was great.
Stayed in September 2024
Reviewed: 31 August 2024
Juanita
United StatesThe breakfast was great good food .but we still thought it was a little pricey.to high. But we enjoyed it
Stayed in August 2024
Reviewed: 27 July 2024
Melanie
United StatesThe elevator kept getting stuck
Everything was great except the elevators
Stayed in June 2024
Reviewed: 25 July 2024
Kimball
United StatesMall convenience
Stayed in July 2024
Reviewed: 29 June 2024
Melvin
United StatesMall closes to early
Stayed in May 2024
Reviewed: 24 June 2024
Georgia
AustraliaAll ok
Central
Stayed in June 2024
Reviewed: 12 June 2024
Thomas
United StatesThe hidden costs . The fact that there is only one restaurant to eat at which doesn't serve any breakfast. The fact that the store in the hotel wasn't open for very long throughout the day .
The hotel was very clean and in a perfect location right next to the river . The staff were very pleasant. I would recommend anyone to stay there .
Stayed in June 2024
Reviewed: 27 May 2024
Lila
United StatesWell I reached out before and explained it was a birthday trip and nothing special was done in the room like champagne or a dessert like the Omni hotel does so Hilton nice hotel but I’ll stick with the Omni
I liked that all we had to do is come down the elevator to Dragos.
Stayed in May 2024
Reviewed: 22 May 2024
Gene
United StatesI did not like that you have to pay for parking when staying. One of their escalators was broke down all week,
The location was convenient to several things to do.
Stayed in May 2024
Reviewed: 20 May 2024
John
United StatesStaff issued our Room to another person after we had checked into our room.
Stayed in May 2024
Reviewed: 20 May 2024
Kymberly
United StatesIt's pricey and the $25 a night incidental hold . I don't recall seeing that when I booked
Conveniently located and onsite restaurants/bars.... the very comfortable beds!
Stayed in May 2024
Reviewed: 13 May 2024
Rhonda
United StatesMy account was charge and extra $75 plus something else which brought my total to $98. I wishes I had known this ahead of time. The escalde not working near mall was inconvinient.
I like having several pools and being near all main attractions.
Stayed in May 2024
Reviewed: 12 May 2024
Florence
United StatesActually, nothing really. Did not have a way to reheat leftovers from all the restaurants in the area. Would have liked that option. And of course, the price of the room but that was due to high demand and the weekend's events.
The rooms are nice and clean, well stocked. For the business of the weekend, the staff were friendly and did not appear overwhelmed...always a smile. Thanks to Eric for not allowing a customer to "cut in" as if I was invisible.
Stayed in May 2024
Reviewed: 9 May 2024
Berta
United StatesParking fee and no free WIFI
Location
Stayed in May 2024
Reviewed: 8 May 2024
Lakendra
United StatesIf you book with them, they will not let you cancel. You will have to reschedule.
Location
Stayed in February 2024
Reviewed: 25 April 2024
Eddieparker
New ZealandGetting a bit tired, could do with a revamp
Nice big room, great location
Stayed in April 2024
Reviewed: 22 April 2024
Kelly
United StatesWait to retrieve stored bags was long
Clean, comfortable, beautiful river views, helpful staff
Stayed in April 2024
Reviewed: 18 April 2024
Alina
Romaniathe parking was a little expensive for self parking.
The room was clean and spacious, location was great and parking was accessible from the hotel which was nice.
Stayed in March 2024
Reviewed: 1 April 2024
Chris
United StatesNot that I don't like it. But its BIG! Be prepared to walk!
Rooms were nice and clean. Comfortable bed. Lots of eateries on the premises!
Stayed in January 2024
Reviewed: 31 March 2024
Thomas
United StatesNickel and diming from the hotel. The charges need to be straightforward so that the customer has a better understanding on what they’re being charged for before they arrive.
Location was great.
Stayed in March 2024
Reviewed: 22 March 2024
Rania
United StatesLocation
Stayed in March 2024
Reviewed: 18 March 2024
Monica
United StatesCharges to the room were unclear. Even though I asked to have charges to my room, the hotel charged my card directly but didn’t do that consistently
Great location
Stayed in March 2024
Reviewed: 7 March 2024
William
United StatesThe extra $20 plus tax a day they on my bill! It’s over for me, staying at Hilton!
Stayed in March 2024
Reviewed: 26 February 2024
Barbara
United StatesThere was a paint thinner type smell in the hallway
Both casual and formal dining options
Stayed in February 2024
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