2307 West High Mountain Road, Canyons, Park City, UT 84098, United States
#23 of 102 hotels in Park City
Guests' ChoiceBased on 50 hotel reviews
8.3Cleanliness
9.0
Comfort
8.8
Location
9.2
Facilities
8.7
Staff
8.7
Value for money
8.4
Free WiFi
2.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 27 April 2024
Steven
United StatesPaying for Parking late in the ski season when very few guests were staying in the Canyons Upper Village was not a friendly gesture. Wiving the parking fee the last two weeks of the ski season would have made my stay perfect.
Location was fine, it's adjacent to the area where the new Sunrise Gondola will be installed in 2025. to walk to the Red Pine Gondola is a little far in ski boots. I took advantage of a shuttle service to and from the Park City Mountain Resort base.
Stayed in April 2024
Reviewed: 1 August 2023
Ben
United StatesSlightly Dated , due ski Condos high traffic
Convent
Stayed in July 2023
Reviewed: 1 July 2023
Soraya
United StatesOur room was not quiet and we could hear the conversation and the noise from next door room and from outside in the hallway. They did not clean the rooms on regular basis.
The location was very nice even though was a little far from the shopping area and restaurants.
Stayed in June 2023
Reviewed: 24 June 2023
Kristin
United StatesThe bed was lumpy. Time to replace it. I didn’t sleep well.
Exceptionally clean. Beautiful location. Wonderful staff.
Stayed in June 2023
Reviewed: 16 June 2023
Patricia
United StatesMy friends were staying as a hotel section. They couldn’t get a rug for their shower area, it took days of asking. This did not make any sense since that’s a safety issue.
The staff all of them were so helpful and kind. Grayson, Raff, Jo and others I don’t remember their names.
Stayed in June 2023
Reviewed: 24 May 2023
William
United StatesMost stuff was closed
Pretty
Stayed in April 2023
Reviewed: 18 May 2023
Gary
United StatesThe room was beautiful. Sadly whoever designed / built the property decided not to put any sound proofing between the rooms and unfortunately you could hear E V E R Y T H I N G from the room next door, conversations, sneezing, sex and the TV blaring at 3:00am. Not sure why someone would build such a beautiful fecality with no sound proofing? Also, it wasn't listed on Booking but they charge an additional $20.00 per night for parking?
Convenient location in the canyons village.
Stayed in May 2023
Reviewed: 27 January 2023
Bonnie
United StatesWe asked for a queen bed and at least 2 chairs in the room. We were told in advance that our requests could be honored. But when we checked in, we found we were stuck with a king bed which we hate, and an ADA room. No choice at all. The only table in the room was small and a desk, so hard to eat at with two. Even worse was the request for a second chair. We asked FOUR times. First two times were ignored. Third time a high chair was delivered, but no one knocked, so no one to complain to. The fourth request made the high chair disappear, but still no chair for us to use for a meal! Finally we went into the lobby, found a chair, and brought it back to our room. No one seemed to even notice :-(. Bellman was the only really responsive employee, and he was great! There was broken/patched sheetrock in the ceiling of our bathroom and in the hallway. This hotel could really use some updating. Seemed more like a nice Holiday Inn than a Hilton, especially at the outrageous price charged. They call it a suite, but that doesn't mean that there is room to walk around, or a place to sit besides the bed. Also surprising that there isn't a restaurant in the hotel, so you have to walk a bit to find anything at all to eat. Seems like they get away with charging so much just due to location. Glad we were only there for one night, but, unfortunately, we didn't even have time to ski Canyons/Park City or use the outdoor hot tub and pool. However, the cross-country skiing down the road at White Pine Nordic Touring Center was excellent!!!
The small kitchen in the room was more adequate than we expected. It had a coffee pot and enough coffee to make a couple of pots of coffee. The small microwave was pretty powerful. The toaster was an added bonus. With the three things we could actually make breakfast!
Stayed in January 2023
Reviewed: 23 September 2022
Ranet
United StatesBoiler problems. Cold and eventually Luke warm water for showers.
Clean. Comfortable bed and bedding.
Stayed in September 2022
Reviewed: 18 June 2022
Breanna
United Statesthe was not enough parking. it was very frustrating trying to find parking under the facility coming back at night
the location was awesome and the facility was very clean
Stayed in June 2022
Reviewed: 21 August 2021
Joe
United StatesConstruction during the day on property outside our balcony. Would have made other arrangements if I had known this.
Room was clean and spacious. Bed was comfortable.
Stayed in August 2021
Reviewed: 26 July 2021
Gregory
United States-refrigerator make consistent noise that maintenance guy said defrost cycle not keeping up-but did not change out refrigerator. -shower drain not keeping up -at least 1/2"-1" of standing water -ventilation in hallway was poor, as you can various meal smells linger -did not like paying for parking on site-valet is really only option -barely enough seating at the pool, which was consistently crowded for the size Melissa at the front desk helped us get into the room quickly, when a previous front desk staff said they would text us when the room was ready-but then never did text.
comfortable beds, nice bathroom size, great deck and chairs parking valets were very friendly and fast hot tubs were nice and hot. Clean pool towels readily available. Very little provided/posted information about activities-no mention of the RMEF festival or gondola info.
Stayed in July 2021
Reviewed: 24 June 2024
Ana
United StatesCustomer service , the place is outdated. Also they didn't give us what I reserved. I suppose to do the check in at 12pm and the room wasn't ready until 3pm. I reserved a room with balcony but when I arrived they gave us a room without it. The front desk was totally unhelpful. Parking extremely small
The swimming pool
Stayed in June 2024
Reviewed: 10 March 2024
Alberto
United StatesNot we’ll maintained
Location
Stayed in January 2024
Reviewed: 23 September 2023
Joshua
United StatesQuiet hours not observed. Woken up at 6:00 am to moving furniture in the room next to ours. Staff was contacted and didn’t care. Said manager would call back. Never did. Pricey room was ruined by work being done. Ruined an otherwise great trip. Won’t stay again
Beautiful views
Stayed in September 2023
Reviewed: 24 July 2023
Norma
United StatesIt would be better if we got the necessities needed after calling for some. I called the front desk twice and didn’t receive them. I finally tracked down a housekeeper and got them myself.
I liked the spaciousness of the condo. Bed mattress and pillows were so comfortable. It was great to have a kitchen with all of the kitchenware provided.
Stayed in July 2023
Reviewed: 20 July 2023
Crismon
United StatesWe arrived at our check in time, it took them over an hour to get our room ready. Received a room that didn’t fit the description. Went with my 75 year old Grandma and there were like 20 stairs. Wouldn’t give us another room, or any other solution to fix the issue.
The pool was amazing!
Stayed in May 2023
Reviewed: 23 June 2023
Michelle
United States$20 self parking surcharge a night. Air conditioning was under repair. We were fortunate to have an unseasonably cold weekend, but otherwise it would have been miserable.
Beautiful setting and location.
Stayed in June 2023
Reviewed: 5 June 2023
Ann
United StatesSee above.
No food available was a bit of a disappointment. I found the vending machines the last day when I used the computer. That would have been helpful information. This was the quietest hotel I have ever stayed in.
Stayed in June 2023
Reviewed: 26 April 2023
Lisa
United Statesnothing
location
Stayed in April 2023
Reviewed: 7 October 2022
Eric
United Statesnot applicable
Stayed in October 2022
Reviewed: 13 April 2022
Melanie
United StatesFelt tired and lacked services. Beds need replacing. Staff needs training. Lots of better options in the area.
Stayed in April 2022
Reviewed: 8 April 2022
Downs
United StatesThere was nothing to not like?
It is a well done well run property!
Stayed in April 2022
Reviewed: 9 July 2021
Beatrice
United StatesLocation
Stayed in June 2021
Showing 1 – 25
Victoria, Canada
Funchal, Portugal
Lampang, Thailand
Cali, Colombia
Seville, Spain
Bichlbach, Austria
Istanbul, Turkey
Mauterndorf, Austria
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content