800 Pittsford-Victor Road, Bushnell Basin, NY 14534, United States of America
#1 of 1 hotels in Bushnell Basin
Guests' ChoiceBased on 70 hotel reviews
8.2Cleanliness
8.9
Comfort
8.8
Location
9.0
Facilities
8.3
Staff
9.1
Value for money
8.1
Free Wifi
7.5
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: September 15, 2024
Brown
United States of Americanothing
good location
Stayed in September 2024
Reviewed: August 8, 2024
Jane
CanadaArrived around 5:30 pm to be told hotel was overbooked and no room for us. Waited about 20 minutes while clerk tried to call 2 sister hotels but apparently neither answered. Finally were given a room which met our expectations. Line up behind us to check in. Clerk seemed hassled and although I’m sure was trying his best not congenial. We would hesitate to book Hilton Garden Inn again based on this experience.
Good location, room as expected
Stayed in August 2024
Reviewed: July 19, 2024
Amanda
United States of AmericaBreakfast buffet or some sort of limited breakfast should be included.
Beds- amazing Staff- awesome Room- clean
Stayed in July 2024
Reviewed: July 18, 2024
Doris
United States of AmericaWish complimentary free breakfast available.
Easily accessible, clean and quiet.
Stayed in July 2024
Reviewed: June 20, 2024
Mary
United States of AmericaWe were able to check in early which was very nice. Ryan was very helpful.
Stayed in June 2024
Reviewed: December 26, 2023
Schultz
United States of AmericaThe room air was very dry, typical of that type of hotel. The WiFi wasn’t working, but or stay was just overnight so this wasn’t critical for us.
The location was perfect for us.
Stayed in December 2023
Reviewed: October 9, 2023
Gael
United States of AmericaThe bed was too hard and the coverlet was not great quality -cratchy almost.
Stayed in October 2023
Reviewed: March 31, 2023
Nirka
United States of Americano room service
bar
Stayed in March 2023
Reviewed: August 26, 2022
Stewart
United KingdomBreakfast service was very slow when busy.
Breakfast and the room were excellent.
Stayed in August 2022
Reviewed: April 20, 2022
Marina
United States of AmericaWiFi very problematic
Convenient
Stayed in April 2022
Reviewed: April 15, 2022
Mary
United States of Americanothing
location
Stayed in March 2022
Reviewed: March 23, 2022
Brian
United States of AmericaCalled the property after check out and asked for a receipt to be emailed to me. Have not received it.
Stayed in March 2022
Reviewed: November 29, 2021
Richard
United States of AmericaGym .. too cramped
Lobby
Stayed in November 2021
Reviewed: November 14, 2021
Karen
United States of AmericaI had expected to have breakfast at the hotel on Monday morning, but was told when we checked in that the bar and dining room were closed. then, the next morning, when I went out to Dunkin Donuts (which is also very close) I found there was coffee in the lobby and complimentary breakfast items. I would have liked to eat at the hotel dining room instead.
the location was exactly where we needed. my husband had a doctor's appointment and the office is about a mile from the hotel.
Stayed in November 2021
Reviewed: October 11, 2021
Rae
United States of AmericaHot tub jets weren’t working, water not warm enough.
Big room, not too far from the Canalway.
Stayed in October 2021
Reviewed: July 9, 2024
Jill
United States of AmericaComfort! Clean!. Friendly!
Stayed in July 2024
Reviewed: June 30, 2024
Robert
United States of AmericaWe only stayed overnight, the ironing board needed to be replaced and I forgot to let the staff know at the desk . Otherwise all was excelant.
The Lobby and the restraunt were quite exceptable. We only had breakfast and the staff was friendly and service was excelant. Thank you
Stayed in June 2024
Reviewed: June 9, 2024
Daccurzio
United States of AmericaThe carpet in the rooms. Carpets harbor dust and allergens that make breathing difficult.
The staff. The location. The pool.
Stayed in June 2024
Reviewed: May 24, 2024
Bruce
United States of AmericaWe were disappointed that the furniture was run down and shabby. There was grunge in the shower, so my wife did not want to take a shower. The carpet was worn. Most of the furniture was nicked and looked very worn. We have had great experiences in other Hilton Garden Inns around Washington DC and other cities so were surprised that this did not meet up to our expectations.
The location was great, and why we chose it. The bed was comfortable.
Stayed in April 2024
Reviewed: April 23, 2024
Angel
United States of AmericaI didn't like that I didn't book for more time lol, place is great
The staff were great, the lady Becca was very helpful to me and my fiance, she was very nice as well. The bartender Sara was great as well. Rooms were clean, facilities weren't overcrowded. Overall presentation was good. 10/10
Stayed in April 2024
Reviewed: December 26, 2023
Douglas
United States of Americadon't know.
I Always stay at this hotel it's great!
Stayed in December 2023
Reviewed: December 6, 2023
Wayne
United States of Americathe front desk clerk was very helpful in us checking in little early.
Stayed in November 2023
Reviewed: August 27, 2023
Amy
United States of AmericaDelayed check in; problems with Wi-Fi; business center Wi-Fi not working; staff not overly helpful.
Convenient location, clean.
Stayed in August 2023
Reviewed: August 20, 2023
Petru
United States of AmericaThe room was old , but ok the problem was a bad smell inside and also the bathroom door was broken and not so clean
Stayed in August 2023
Showing 1 - 25
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