7665 EastChase Parkway , Montgomery, AL 36117, United States
#16 of 65 hotels in Montgomery
Guests' ChoiceBased on 164 hotel reviews
8.1Cleanliness
8.5
Comfort
8.5
Location
9.1
Facilities
8.4
Staff
8.7
Value for money
8.1
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 13 June 2024
Robyn
United StatesRelatively clean property, decent amenities, cordial staff
Stayed in June 2024
Reviewed: 9 June 2024
Kirt
United StatesFriendly staff
Stayed in June 2024
Reviewed: 29 January 2024
Mia
United StatesThe staff were great!
Stayed in January 2024
Reviewed: 25 September 2023
Sean
United StatesRoom cleanliness.
Location was cool, lobby was cool-the room.
Stayed in September 2023
Reviewed: 26 June 2023
Jeanne
United StatesRooms should have hours of restaurant and a menu. I called to see what yime it opened, was told 6 am. I go down to breakfast only to find out that hot food is not available until 8 am and I thought 9$ was too much for what was offered on the continental breakfast
Clean and comfortable
Stayed in June 2023
Reviewed: 2 June 2023
Lauren
United StatesOn the first night I realized I forgot my toothbrush. My husband went to reception to ask for one. He was told none were available. He said he would purchase one from the shop area and was again told nothing was available. The second afternoon of our stay I asked for an extra pillow due to a back issue. The lady at the front desk was very nice, but said that she didn’t have access to the linens to provide an additional pillow. The price we paid was similar to rates in much larger cities. I therefore expect a similar level of service.
The hotel was clean, which we appreciated.
Stayed in May 2023
Reviewed: 21 March 2023
Dr
United StatesThe bathtub did not drain properly while the shower was running. The issues was not fixed in time for my two day stay.
The hotel was stunning and the rooms were quiet even in the midst of a convention event.
Stayed in March 2023
Reviewed: 4 March 2023
Kenyata
United StatesFree breakfast would’ve been nice as well as complimentary water
The room
Stayed in February 2023
Reviewed: 7 December 2022
Shirley
United StatesThere was a new girl training … not friendly at all and didn’t want the girl training to suggest anything … but it was obvious that she didn’t know what she was doing . The girl training her was EXTREMELY FRIENDLY !!
Stayed in November 2022
Reviewed: 2 October 2022
Dwight
United StatesThe Refrigerator did not work and would not cool.
Great location!
Stayed in October 2022
Reviewed: 5 July 2022
Kavans
United StatesHad a nice selection for breakfast, made to order but the cook was new or in a hurry & my food was not cooked completely twice. I think the “cook” is a little too young to be a cook but I also understand that you have who you have & at least they had someone to cook.
Clean hotel, friendly staff
Stayed in July 2022
Reviewed: 27 June 2022
Love
United StatesEverything was fine
The location
Stayed in June 2022
Reviewed: 13 June 2022
Glenda
United StatesNice hotel. Clean.
Stayed in April 2022
Reviewed: 8 April 2022
Diane
United Statesthe water faucet needed 2 hands to turn on. there was not a tv remote in the room.
location
Stayed in April 2022
Reviewed: 21 February 2022
Veronica
United Statesdetails to cleaning not good hair on shower wall
location
Stayed in February 2022
Reviewed: 21 February 2022
Kathy
United StatesCurtain didn't come all the way down to completely black out light. I like complete darkness when sleeping.
Bed was very comfortable. Room clean. Liked choice of shower heads.
Stayed in February 2022
Reviewed: 7 February 2022
Adair
United StatesBreakfast was not included in the stay, was told they would charge the room for continental breakfast
very clean and updated
Stayed in February 2022
Reviewed: 26 January 2022
Janet
United Statesmy breakfast , had pancakes . no whipped butter like menu described came with . Had to ask for butter was told to grab from continental area . pancakes tasted awful, like grease not buttermilk.
location
Stayed in January 2022
Reviewed: 29 December 2021
Jeff
United Statesrooms need updating
nice property, right in the middle of the EastChase shopping & dining area. bed was incredible
Stayed in December 2021
Reviewed: 24 December 2021
Sheketa
United StatesWe slept comfortable and it was quiet.
Stayed in December 2021
Reviewed: 23 November 2021
Brett
United StatesPay for breakfast when Hampton next door is free
Stayed in November 2021
Reviewed: 15 November 2021
Verlincia
United StatesMy food at the bar the first night was exceptional! The next night it was not so. The drinks at the bar were good. Ordered breakfast, it was ok… could’ve been better. Waffle maker wasn’t working had to settle for pancakes, should offer complimentary breakfast for guests.
Really nice! Whenever I come to Montgomery this is my go to spot!!!
Stayed in November 2021
Reviewed: 11 November 2021
Trena
United StatesDouble charged me
Friendly
Stayed in November 2021
Reviewed: 5 November 2021
Herman
United StatesStaff was terrible
No towels, wanted 1 hour to take food order.
Stayed in November 2021
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content