3-5920 Kuhio Highway, Kapaa, HI 96746, United States
#40 of 56 hotels in Kapaa
Guests' ChoiceBased on 183 hotel reviews
7.0Cleanliness
7.7
Comfort
7.7
Location
8.3
Facilities
7.2
Staff
7.8
Value for money
6.6
Free WiFi
8.3
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End of dialog contentReviewed: 23 September 2024
Max
United StatesI was a little disappointed when I reached out to the hotel prior to my arrival to see if they offer a breakfast buffet, and they said no they do not. For me staying at a hotel especially for a major brand like Hilton, I always look forward to waking up for the breakfast buffet as it is my favorite meal of the day. Overall, i felt my stay here was overpriced for what they offered as far as amenities.
I like the comfort, cleaniness, and location of our room. The whole staff was also friendly and always acknowledged me. Overall, my parents really enjoyed staying here as they don't get to travel as much.
Stayed in September 2024
Reviewed: 20 September 2024
Kenneth
United StatesThe shower floor was Way to slippery!! Z
The staf very helpful
Stayed in September 2024
Reviewed: 30 August 2024
Joan
United StatesNo lanai
Location
Stayed in August 2024
Reviewed: 15 August 2024
Gabriele
ItalyParking cost, breakfast, room not cleaned every day
Position, quick check-in and checkout
Stayed in August 2024
Reviewed: 10 August 2024
Jenn
United StatesNot a lot of food options at the facility. Handicap options were limiting.
The staff were amazing!!
Stayed in July 2024
Reviewed: 2 August 2024
Keith
United StatesPool
Open air lobby
Stayed in August 2024
Reviewed: 19 July 2024
Shannon
United StatesRoom was outdated. Pool super small
Great location
Stayed in June 2024
Reviewed: 14 July 2024
Bart
United StatesCarpets were worn out, AC was extremely noisy. They just started charging $25/night to park on top of $375/night fee - that's getting really expensive for at best a mid level hotel. The hotel had virtually no emergency plan when power went out. No PA system, no txt messages, no flashlights in the rooms, no backup power... Not impressed
Nice open air lobby. Proximity to Kapaa and the ocean. Fresh water bottles and filling stations
Stayed in July 2024
Reviewed: 9 July 2024
Rebecca
United StatesPool
Location, view.
Stayed in July 2024
Reviewed: 19 June 2024
Roberto
ItalyNot so clean. The air smell
Near to the sea
Stayed in May 2024
Reviewed: 27 May 2024
James
United StatesRooms could use a major update, certainly not what I expected and paid for from a Hilton property. Certain parts of the hotel like carpeting on stairways going from floor to floor were worn and had rips in them on the steps.
View from room was good. Hotel grounds were nice. Complimentary coffee in the mornings in the lobby. Breakfast was available but not included in the room price.
Stayed in May 2024
Reviewed: 27 May 2024
Yuvrajsinh
IndiaNo safety lockers inside the room. Only small boxes at the reception. Parking is $25/day and they don’t provide any safety guarantees for the car.
Sort of located at a central of the island. Proximity to various food options.
Stayed in May 2024
Reviewed: 23 May 2024
Irene
United StatesNot as clean as would liked to be comfortable. Had to change rooms twice
Great location. Amazing ocean view Beach just steps away
Stayed in May 2024
Reviewed: 19 May 2024
Gwen
United StatesThe building needs some TLC. Paint, caulking and other general maintenance would be highly beneficial.
Very comfortable.
Stayed in May 2024
Reviewed: 9 May 2024
Sullivan
United StatesPaying a resort fee that didn't include parking. The room was very expensive.
Location was good on another visit, but was too close to the flooding and the beach was closed.
Stayed in April 2024
Reviewed: 19 April 2024
Diana
United StatesBig space, friendly staff on a stormy night!
Stayed in April 2024
Reviewed: 19 March 2024
Sarah
United StatesThe soundproofing could use improvement--you can hear adjoining room toilet flushing like it's in your own room and noisy kids down below. On Booking, it said there was free parking--there is not, it is $25 a day. We ate dinner at Mamahunes and holy resort fees Batman-we ordered two sets of tacos and one drink. It should have cost us about $55 before tip--we got a bill for $80.
The room had great views, was very clean. The main lobby is lovely and easy access to the beach. There are resort activities included in your resort fee, but really only applies if you stay multiple days.
Stayed in March 2024
Reviewed: 17 February 2024
Robert
United StatesSome front desk staff were a little standoffish. Ironing board in the room was broken.
Nice facility, kept clean and maintained.
Stayed in February 2024
Reviewed: 22 January 2024
Karina
United StatesThe hotel was great so I have nothing to say that I didn't like.
The room was spacious and we got an ocean room so that was nice to wake up to sunrise. There's a beach a walk away which I enjoyed and a bar onsite. Pool and jacuzzi were nice and I'd say this hotel was in the middle of Kauai making it the perfect place to stay and enjoy both sides! Beds were comfy and I slept fine, room service towels and everything else were great! Breakfast on site was also good!
Stayed in November 2023
Reviewed: 19 November 2023
Noris
United StatesIt needs updating No safe in rooms No place in bathroom to hang towels No place to hang bathing suits to dry
Location
Stayed in November 2023
Reviewed: 15 November 2023
Janine
United StatesThe towel card trade in situation was inconvenient and reminded me I chose the budget friendly stay. The rooms and floors are wall to wall carpet and smell of mildew. The water did not work for at least 40 mins one day. The parking lot is full of very large and treacherous potholes. Most of the jets in the Jacuzzi do not work. This wasn't my best hotel experience but not the worst. It's a solid C.
Stayed in November 2023
Reviewed: 28 October 2023
Wonderer
FinlandCar is definitely needed to get to Kapaa where restauranta and shops are. Busy road. There is an empty plot opposite to the resort which comes with a strange smell. The receptionists could have been a bit more friendly.
Nice small resort next to a nice beach park.
Stayed in October 2023
Reviewed: 22 September 2023
Begum
United StatesNot comfortable bed. Shower without door got floors wet. Small pool not inviting.
Breakfast was great. Delicious food and options. Location awesome. Distance to the beach and calm blocked of ocean water to swim at.
Stayed in September 2023
Reviewed: 16 September 2023
Sara
United StatesThere was no parking for my unit because there were so many guests in nearby units they took my spot in front of my unit plus took the handicap,too. In the morning, the kitchenette was covered with thousands of ants everywhere! I couldn't wait to leave, yuck.
it was a cottage, so there was plenty of room . The bed was comfortable.
Stayed in September 2023
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