12101 Shadow Creek Parkway, Pearland, TX 77584, United States of America
#4 of 10 hotels in Pearland
Guests' ChoiceBased on 243 hotel reviews
8.4Cleanliness
8.7
Comfort
8.8
Location
9.1
Facilities
8.5
Staff
8.9
Value for money
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 22, 2024
Vanessa
United States of AmericaThe mattress was hard
Location and the front desk clerk was very professional
Stayed in March 2024
Reviewed: February 29, 2024
Michael
United States of AmericaThat the restaurant was not fully operational! Bar & grill was not operational the first night! But was notified! Also water in room was not complementary!
Location, close to our venue that we had that weekend. Clean, safe lighting on property, and staff.
Stayed in February 2024
Reviewed: February 20, 2024
Linda
United States of AmericaBed was very uncomfortable for me and my husband
Close to where we need to be
Stayed in February 2024
Reviewed: January 24, 2024
Yalonda
United States of AmericaUnfortunately, on the second day of our stay, a water main was damaged and there was no water.
Nice room. Nice size room. Comfortable bed.
Stayed in January 2024
Reviewed: January 21, 2024
Chara
United States of AmericaThings i didn't care for: 1) I called the front desk 3 times asking for fresh towels and never received them. 2) The restaurant didn't have many options (only hamburgers). 3) All the construction in progress.
I liked the cleanliness of the room.
Stayed in January 2024
Reviewed: January 3, 2024
Maria
MexicoI got to the hotel DEcember 22nd, and that day until 27th, nobody cleaned my room, although I requested since DEc 25th night till DEc 26th night. I had lots of garbage. The people who are in charge at the front desk did nothing, except that I could get fresh towels in that period of time. Another point is that cleaning people DO NOT know how to vaccum a rug. Every tiem, even when we arrived and when they finally cleanes my room, one could find a lot of fluff and tiny things at the entrance of my room and many others. We had 3 rooms form DEc 22th -jan 1st.
Comfotable beds, size of the room, restaurant service, nice lobby.
Stayed in January 2024
Reviewed: November 7, 2023
Yolanda
United States of AmericaNo phone, no pens n paper
No telepoine in the room and I told them but they never didbring us one. BUT they did let us in the room early, my husband was very please. Had to watch college games. Overall very pleased.
Stayed in November 2023
Reviewed: October 14, 2023
James
United KingdomThe hotel is always nice and clean and the staff all very helpful.
Stayed in October 2023
Reviewed: September 25, 2023
Simmons
United States of AmericaThe price
Clean
Stayed in September 2023
Reviewed: August 25, 2023
Sheryl
United States of AmericaWe were assigned to a handicap room and we’re not handicapped
Stayed in July 2023
Reviewed: August 11, 2023
Brown
United States of America- the Lobby was hot all the time - the food choices were limited the bed was uncomfortable - the pillows flat - I generally stay at Holiday Inn's but thought I would give Hilton a try because of the location
The location was very convenient - the Lobby was hot all the time - the food choices were limited
Stayed in August 2023
Reviewed: June 17, 2023
Sydney
United States of AmericaThe washer and dryer left a bit of an odor. The carpet was a little sticky when walking barefoot.
The staff was incredibly friendly and helpful. The food and drinks were always good and the facilities (I used the laundry and pool) were great as well!
Stayed in June 2023
Reviewed: May 28, 2023
Shante
United States of AmericaBathroom could use some upgrades
Breakfast better than expected staff very friendly
Stayed in May 2023
Reviewed: May 15, 2023
Martin
United States of AmericaHaving to pay for breakfast
The staff were very helpful
Stayed in May 2023
Reviewed: May 2, 2023
John
United States of AmericaThe pillows on the bed were horrible..should have brougt my own from home.
The room was nice size.
Stayed in April 2023
Reviewed: April 20, 2023
Karen
United States of AmericaI paid extra for the high speed internet, but it was spotty. It dropped out several times. Internet is important to me when traveling for planning purposes.
I picked this hotel for the location which was a 3 minute drive from my destination. It's a typical Hilton Garden Inn, with restaurant and conference center. It's a nice facility. Bed was comfortable.
Stayed in April 2023
Reviewed: April 18, 2023
Grasse
United States of AmericaThere was little space for my wheelchair to maneuver.
Couldn’t have breakfast, surgery
Stayed in April 2023
Reviewed: March 19, 2023
Deborah
United States of Americabar. patio
Stayed in March 2023
Reviewed: February 9, 2023
Kenny
United States of AmericaThere’s a lot of room for improvement on the breakfast menu, especially for the price.
Atmosphere was peaceful
Stayed in February 2023
Reviewed: February 6, 2023
Erica
United States of AmericaYou have to pay for breakfast. The bed was not as comfortable. The pillows were very uncomfortable. The hallway to the rooms had a very bad smell.
The availability at the time needed. The location. Quick check in. Easy parking.
Stayed in February 2023
Reviewed: January 18, 2023
Alexandre
BrazilLocalization is good.
Stayed in December 2022
Reviewed: January 17, 2023
Whitely
United States of AmericaNo room service , not enough channels to watch. More options ore needed. Tv didn't work properly
The room was clean and comfortable with enough amenities
Stayed in January 2023
Reviewed: October 25, 2022
Cedric
United States of AmericaThe TV 📺 would not get the national channels like fox or CBS for football 🤔 🙄 and that was disappointing 😕
I like the location and I've stayed there 3 times this year from Birmingham al
Stayed in October 2022
Reviewed: October 25, 2022
Mae
United States of AmericaThe fitness room’s water cooler was empty, so we had to return to our room to pick up bottled water. We discovered ants in our room after returning late in the evening on the night of our last stay. Since we were checking out the next day, we dealt with it, but in a rush to leave in the morning, forgot to report it to the front desk. This is an older hotel that needs to replace it’s carpets and refresh bathrooms, to include sealing cracks where ants can be a problem.
Good location for our needs. Excellent parking and appreciated the hotel’s automatic opening double doors at their rear entrance. It provided a wide opening when entering hotel with or without a luggage cart and was a great convenience that other comparable hotels don’t have. Our room and bathroom were clean, but obviously old. We had breakfast (not free) once during our stay. The dining area was clean, the food good, served promptly and the service friendly. We used the fitness room once. It was clean, had a good sample of different exercise equipment, sufficient room to stretch and ample supply of towels.
Stayed in October 2022
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