1389 Washington Avenue, Albany, NY 12206, United States
#23 of 45 hotels in Albany
Guests' ChoiceBased on 537 hotel reviews
7.9Cleanliness
8.2
Comfort
8.4
Location
8.5
Facilities
8.0
Staff
8.6
Value for money
7.8
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End of dialog contentReviewed: 10 June 2024
Jian
ChinaVery nice manager team! Very nice!
Stayed in June 2024
Reviewed: 20 May 2024
Laritzenia
United StatesRooms were cleaned nicely, bed sheets had blood in them.
It was nearby areas to visit.
Stayed in May 2024
Reviewed: 19 May 2024
Bryce01
CanadaThe coffeemaker wasn't working. No big deal.
We enjoyed dinner in the restaurant. It was above average and the service was excellent. The hotel was spacious, clean and well appointed. We walked to the nearby 7-11 for milk. There was also a Dunkin Donuts nearby. We enjoyed a restful stay in comfortable beds.
Stayed in May 2024
Reviewed: 17 May 2024
Sven
NetherlandsHigh room numbers, esp. uneven, are close to the highway and can be a bit noisy.
Room was good. Breakfast is ok, good if you have the made-to-order eggs ($). Staff friendly and efficient.
Stayed in May 2024
Reviewed: 11 May 2024
Wendy
United StatesPrice
Staff were lovely
Stayed in May 2024
Reviewed: 8 May 2024
Helena
FinlandWe had ordered a baby bed beforehand but it arrived late and only with a bottom sheet, without any blanket or cover sheet. Information about room size was quite misleading at Booking.com, saying it is 63 m² but it is rather comparable to a normal hotel room size. The air condition system is very noisy if needed.
Breakfast was excellent, actually much more than we expected. Hotel contacted us actively about any needs we might have. Free parking was plus. A nice kiosk was available at the hotel with coffee, snacks and accessories.
Stayed in May 2024
Reviewed: 26 April 2024
Craig
United StatesThere is not really an on-site bar/restaurant.
Close to campus. Clean, reasonably priced.
Stayed in April 2024
Reviewed: 10 April 2024
Jo
United StatesThe room was a bit tired. Definitely clean but just needs a facelift. It was a bit dreary
The size is manageable, more boutique feel the lobby is lovely ! It looks new & it’s very cheery It’s easy to park there & near restaurants etc
Stayed in April 2024
Reviewed: 2 April 2024
Jeffrey
United StatesMy room was not made up the first morning and the pool/spa was out of commission.
The extremely comfortable bed!
Stayed in April 2024
Reviewed: 17 March 2024
Thomas
United StatesThe room felt old and out dated. Bed sagged and felt old.
Breakfast was good. Staff was great.
Stayed in March 2024
Reviewed: 27 February 2024
Yolanie
United StatesI wish the breakfast was until 11 am. I like that housekeeping did not knock at check out time however she was outside my door and it startled me.
The breakfast was delicious I just wish it was until 11 am .location is good as well
Stayed in February 2024
Reviewed: 21 February 2024
Zadia
United StatesWhen I was there , everything was good , nothing bad to report
Room was very clean, quiet and the view was facing the highway . The staff was very friendly
Stayed in December 2023
Reviewed: 25 January 2024
Jaime
United StatesThe pool is closed and the breakfast was just okay. Plus breakfast is an additional cost. We went elsewhere for breakfast most mornings.
The accommodations were comfortable. It was a nice place to rest after a busy day.
Stayed in December 2023
Reviewed: 16 December 2023
Castro
United StatesThe colors and decor of the room were depressing and dark.
I liked the choice to add breakfast to my stay. The selection was nice.
Stayed in November 2023
Reviewed: 12 November 2023
Violeta
United StatesThe worst part was the breakfast. The food was delicious but not enough variety for grab&go, the main breakfast has to be ordered. That is good because it’s fresh and warm but it takes time for preparation. Also, we wasted more time dealing with the payment for it. It was included in our stay but the staff didn’t see it and I had to prove it myself.
The best part was the lobby, very well organized and designed. Also, it was great that the hotel has a garage, not only parking lot.
Stayed in October 2023
Reviewed: 5 November 2023
Patti
United StatesIt exceeded my expectations. The staff truly strived to make sure that I was well taken care of.
Stayed in October 2023
Reviewed: 17 August 2023
Rollins
United StatesThe area was clean and there was a place to park
Stayed in August 2023
Reviewed: 7 August 2023
Kristen
United StatesThe pool was closed/ not operational and we were not told, we would not have booked if we knew. Getting a hot breakfast was too involved- my daughter had a tournament at the University and we didn't have time to sit down and order something ... we opted to eat elsewhere. Last year, we paid for breakfast but were very happy with the buffet that was provided.
Close to the University , clean, friendly staff
Stayed in August 2023
Reviewed: 1 August 2023
Aikins
United StatesWas hoping the pool was open
Stayed in July 2023
Reviewed: 31 July 2023
Gregory
United StatesLots of accommodations within the hotel, convenient computer/online section. And a full breakfast available every morning. Underground parking on site makes for easy access from hotel elevators to your vehicle.
Stayed in July 2023
Reviewed: 28 July 2023
V
United StatesPool was decommissioned
Stayed in July 2023
Reviewed: 18 July 2023
Jennifer
United StatesThe bed didn't feel fresh. The sheets and bedding didn't have that feel of freshness.
Breakfast was great!
Stayed in July 2023
Reviewed: 17 July 2023
Tamika
United StatesN/A
It was clean. Staff was friendly, accommodating and professional.
Stayed in May 2023
Reviewed: 17 July 2023
Shawon
AustraliaNice hotel, clean and comfortable. Conveniently located. Highly recommend.
Stayed in June 2023
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