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Reviews of Quality Inn 2 stars

1035 Highway 49 South, Richland, MS 39218-9406, United States

#4 of 4 hotels in Richland

Guests' Choice

Review score

Based on 36 hotel reviews

4.9

Score breakdown

  • Cleanliness

    5.7

  • Comfort

    5.6

  • Location

    6.8

  • Facilities

    5.7

  • Staff

    6.2

  • Value for money

    5.5

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 23 October 2024

    4.0
    Disappointing
    • Business trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast was disappointing.

    I was offered service every day, also, anytime I come to lobby I was able to get coffee.

    Stayed in October 2024

  • Reviewed: 8 February 2024

    6.0
    A good place to stay for the price.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Hot water temperature was only luke warm

    Location

    Stayed in February 2024

  • Reviewed: 17 October 2023

    4.0
    Don't stay here.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    The bed for the price was horrible, it was a sleeper sofa mattress on a steal frame. It was not very clean, we found a dead lizard on the floor. We did not try the breakfast.

    Location was great. The manager was nice. The parking was good.

    Stayed in October 2023

  • Reviewed: 14 June 2023

    6.0
    Could be better
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There was no shower curtain, so I couldn't shower. The toilet rocked back and forth, though i was going to fall off when i first sat on it, and the back of the bathroom door was pealing off. Made it look trashy. The beds would make a creeky poping sound when anyone would move.

    It was on the highway. Make it easy to come and go to get to our destination.

    Stayed in June 2023

  • Reviewed: 30 May 2022

    5.0
    it was just a good location to stay for a quick stop on road trip
    • Leisure trip
    • Solo traveller
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    not very clean

    location

    Stayed in May 2022

  • Reviewed: 13 July 2024

    2.0
    Very poor
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Booking had one price get to the hotel couldn't find my reservation and charged more than my booking price.

    It was a place to stay

    Stayed in July 2024

  • Reviewed: 26 May 2024

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The place is falling down

    N/a

    Stayed in May 2024

  • Reviewed: 6 May 2024

    8.0
    Hotel was nice but I’ll never go back due to how I was treated by staff and how my friend was treated.
    • Business trip
    • Solo traveller
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The hotel was nice but the front desk staff was very rude, nonchalant, didn’t really want to deal with me, when I spoke to him he kept shrugging his shoulders, didn’t acknowledge me, I had to get booking.com to contact him and he told me to just hang up and from now on to just call the hotel directly and book with them. The service is why I want be returning back to this hotel ever again.

    It was very clean

    Stayed in May 2024

  • Reviewed: 19 February 2024

    1.0
    Will not stay here again.
    • Business trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Owner was very rude & unprofessional. He stopped me before I checked out and let me know that he was going to be charging me $100 for my dog. He said it’s $50/night. I disclosed that I had my pet with me when I checked in and the young man who checked me in charged me for my hotel stay and did not say anything about charging anything extra. I tried explaining this to the owner who then got irate and told me that because I booked on booking.com he does not make any money off of my stay and that it actually costs him money to have us stay there. I refused to pay the $100 because had I known up front it would be $100 extra for my 10 pound dog I would have left. The beds were not clean. The sheets were stained and had cigarette burns in them. I paid for a non smoking room and the hotel staff even informed me of a $500 cleaning fee if I smoke in the room. When I arrived at the room, the room smelled strongly of smoke. The hotel advertised a hot breakfast and I went to get it at 7am and there was nothing other than cereal. No coffee, no waffles, no juice. To me, the hotel is not making enough money to stay open so they are trying to take advantage of guests.

    The only thing I liked about this property was that it was right off the highway in a convenient location.

    Stayed in February 2024

  • Reviewed: 3 December 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was good, but apple and cranberry juice not available. Orange juice was unpleasant color.

    Stayed in December 2023

  • Reviewed: 9 October 2023

    1.0
    I'd advise you not to ever stay here
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The shower was very dirty and it didn't drain properly. The beds were cheap and made loud noises getting in and out and turning in bed. The sheets felt dirty, the floors were dirty.

    Nothing st all

    Stayed in October 2023

  • Reviewed: 19 June 2023

    8.0
    Very good
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Good beverage, breakfast bar

    Stayed in June 2023

  • Reviewed: 16 December 2022

    1.0
    Very poor
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Dirty,tv did not work. Could not understand desk clerk.loud noises uncomfortable bed.

    Nothing

    Stayed in December 2022

  • Reviewed: 19 November 2022

    8.0
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 22 July 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    beds were not very comfortable

    Quiet

    Stayed in June 2022

  • Reviewed: 22 May 2022

    1.0
    Very poor
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    We did not stay there. The hotel was very crowded with construction workers. We needed a first floor room which was not available. The front desk was blunt and not receptive at all.

    Stayed in May 2022

  • Reviewed: 15 March 2022

    1.0
    disgusting
    • With a pet
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    everything

    awful hotel, construction everywhere. front desk person didn't know what he was doing and was huffing and puffing like I was putting him out. he then proceeded to tell me the pet fee was $25 when the websdite said it was $15, that I had to pay cash and I couldn't have a receipt, luckily I had already read the previous reviews so I was prepared, don't stay here not worth the aggrevation!

    Stayed in March 2022

  • Reviewed: 16 June 2023

    8.0
    The best part of our stay was the price. The room and the assistance were well worth anything we didn’t actually love !
    • Leisure trip
    • Couple
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The main thing we didn’t like was the bed frame being metal so when you moved a certain way it made a loud noise. The floor was also a little dirty.

    The property was in a convenient location and the traffic wasn’t bad! it was very convenient being on the bottom floor with our car right outside the door.

    Stayed in June 2023

  • Reviewed: 30 April 2022

    1.0
    terrible- SMOKY ROOMS
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    the rooms were smoky and dirty. our child’s asthma kicked in and we were unable to stay. we immediately returned to front desk and requested a room change, it was denied, so we asked for a refund. they said we would get one but charged us anyway. we used a different hotel for the night.

    close to highway

    Stayed in April 2022

  • Reviewed: 2 November 2024

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in November 2024

  • Reviewed: 23 July 2024

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2024

  • Reviewed: 24 September 2023

    6.0
    Pleasant
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in September 2023

  • Reviewed: 27 March 2023

    4.0
    Disappointing
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2023

  • Reviewed: 11 November 2024

    3.0
    Poor
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in November 2024

Showing 1 – 25

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