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Reviews of HI New Orleans Hostel 3 stars

1028 Canal Street, Downtown New Orleans, New Orleans, LA 70112, United States

#5 of 171 hotels in New Orleans

Guests' Choice

Review score

Based on 1935 hostel reviews

9.2

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.3

  • Location

    9.6

  • Facilities

    9.4

  • Staff

    9.4

  • Value for money

    9.3

  • Free WiFi

    9.2

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Showing 1 – 25

  • Reviewed: 19 September 2024

    10
    Good stay…decent location for big city 10 out of 10
    • Leisure trip
    • Solo traveller
    • Bed in All-Gender 4-Bed Dormitory
    • Stayed 2 nights
    • Submitted via mobile

    Like to see breakfast start earlier for those rising early for departure. Need bigger signage to locate the facility. Uber drivers dropped me off at night at wrong location and 2nd driver had hard time finding facility at night. Like more tv’s installed…maybe 1 per room

    The size of the facility and the many bathrooms. Seen cleaning lady really clean bathrooms. Was able to have privacy because of the size to read or meditate. Use same key card for outside door room and locker…nice! Seemed very secure for area on canal st. Breakfast choices nice. Big kitchen with plenty cookware with option to cook meal…nice! Someone at front desk 24 hrs…nice!

    Stayed in September 2024

  • Reviewed: 15 September 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Bed in All-Gender 8-Bed Dormitory
    • Stayed 1 night
    • Submitted via mobile

    Nothing, really.

    The staff were very helpful, friendly and kind. Would definitely stay again someday.

    Stayed in August 2024

  • Reviewed: 15 September 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Bed in Women's 6-Bed Dormitory
    • Stayed 1 night
    • Submitted via mobile

    Nothing, really.

    The staff are very helpful and kind. The beds were very comfy and the whole experience was truly wonderful.

    Stayed in September 2024

  • Reviewed: 14 September 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Bed in Women's 6-Bed Dormitory
    • Stayed 11 nights
    • Submitted via mobile

    Nothing, really.

    The beds were comfy and the breakfast was pleasant. The staff were very kind and courteous and helpful when I had a question or wasn't sure of where I needed to get to where I needed to go, offering suggestions and even telling me the best routes to take to get to wherever I needed to be for the day. Would definitely stay again, and recommend.

    Stayed in September 2024

  • Reviewed: 13 September 2024

    8.0
    good price and location, ok breakfast, nice private rooms
    • Leisure trip
    • Family with young children
    • Private Queen & Bunks Ensuite
    • Stayed 4 nights

    too cold in the kitchen and dining room. cleanliness of the room was not the best.

    location was good, relatively close to everything. breakfast a bonus, but kind of the same every day. coffee all day. private room.

    Stayed in August 2024

  • Reviewed: 12 September 2024

    10
    It was amazing and I would stay again.
    • Leisure trip
    • Solo traveller
    • Bed in All-Gender 8-Bed Dormitory
    • Stayed 2 nights
    • Submitted via mobile

    Good place and easy to all the locations. Love the locker system.

    Stayed in September 2024

  • Reviewed: 12 September 2024

    10
    Queen Amazyn Karma Hendrixx
    • Leisure trip
    • Couple
    • Bed in Women's 8-Bed Dormitory
    • Stayed 1 night

    Maybe different options at breakfast so it’s not the same thing everyday. Also sometimes the room was chilly so maybe check in with the temp more often. Other than that amazyn

    I am grateful 4444 everything. The room is nice and comfortable. The staff is respectful. The areas are clean. They are very innerstanding. Security was ON POINT. The restaurant is beautiful. I am well taken care of. Thank u all🍀🍀🍀🍀

    Stayed in September 2024

  • Reviewed: 9 September 2024

    8.0
    Nice stay and will come back
    • Business trip
    • Solo traveller
    • Bed in Men's 6-Bed Dormitory
    • Stayed 1 night
    • Submitted via mobile

    I came back from my show around 2am and someone was sleeping in my bed. I was too tired to even bother the person sleep nor did I want to sleep in the bed after someone else had been laying in it. I went down to the lobby and the person at the desk did give me another bed on a different floor. I know this may happen but it should be a system to avoid people from sleeping in someone else’s paid spot.

    I like the location as I am a comedian in town for one night. The hostel was as advertised. Very clean and nice community space to work.

    Stayed in September 2024

  • Reviewed: 9 September 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Bed in Women's 8-Bed Dormitory
    • Stayed 2 nights
    • Submitted via mobile

    I wish the hostel would organize more events and focus on the social aspect more. If you are a solo traveler, you might have to go the extra mile to make friends since they don’t organize many if any activities

    Very clean, comfortable and great location.

    Stayed in September 2024

  • Reviewed: 8 September 2024

    10
    Fantastic hostel in great location
    • Leisure trip
    • Solo traveller
    • Bed in All-Gender 8-Bed Dormitory
    • Stayed 4 nights
    • Submitted via mobile

    One of the best hostels I've stayed in. Comfy beds with curtains and power supply. Clean rooms. Plenty of bathrooms on the floor. Good breakfast. Free and secure luggage storage. Towels also included with bathmats too. 5-10 min walk to Bourbon St.

    Stayed in September 2024

  • Reviewed: 8 September 2024

    10
    Best hostel
    • Leisure trip
    • Couple
    • Private Queen Ensuite
    • Stayed 3 nights
    • Submitted via mobile

    One of the best hostels I have stayed in! We stayed in a private room with own bathroom. Very nice and clean facilities. Nothing to complain about. Big recommendation.

    Stayed in September 2024

  • Reviewed: 7 September 2024

    10
    As soon as I arrive, customer service was just amazing. They were very welcoming and helpful!
    • Business trip
    • Solo traveller
    • Bed in Women's 4-Bed Dormitory
    • Stayed 1 night
    • Submitted via mobile

    There’s nothing I didn’t like about this property, it’s safe and clean..

    I love the location and customer service was amazing!

    Stayed in August 2024

  • Reviewed: 3 September 2024

    10
    Exceptional
    • Solo traveller
    • Bed in Men's 8-Bed Dormitory
    • Stayed 4 nights
    • Submitted via mobile

    There's nothing I didn't like

    Beyond my expectations, breakfast was very good so do the cinema room

    Stayed in September 2024

  • Reviewed: 29 August 2024

    10
    Best of the best!
    • Leisure trip
    • Couple
    • Private Queen Ensuite
    • Stayed 5 nights
    • Submitted via mobile

    There wasn’t a single thing I wasn’t happy with. The entire stay was wonderful.

    The hostel is absolutely beautiful! My wife and I booked a private room for five nights and I fell in love with this place. The staff were great! The environment was diverse, multicultural and friendly to lgbtq. This hostel focuses on sustainability which is important to me. We have decided to call this place home every single time we come back to New Orleans!

    Stayed in August 2024

  • Reviewed: 27 August 2024

    8.0
    Excellent hostel, great location in New Orleans new Frenchmen St and Bourbon.
    • Leisure trip
    • Solo traveller
    • Bed in Women's 6-Bed Dormitory
    • Stayed 8 nights

    Everything was great.

    Excellent facilities, incredibly clean, everything shiny and new and a friendly welcoming hostel. Beds had a curtain so they felt very private and the bathrooms incredibly clean. Great place.

    Stayed in August 2024

  • Reviewed: 26 August 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Private Queen Ensuite
    • Stayed 3 nights
    • Submitted via mobile

    Chromecast included with tv did not work. Staff were unhelpful when asked if they could help with issue or provide hdmi cable

    Excellent location, free breakfast and tea and coffee. Felt very safe and comfortable. Private room was great size and very good value for money

    Stayed in August 2024

  • Reviewed: 25 August 2024

    9.0
    Wouldn't mind staying here again!
    • Leisure trip
    • Solo traveller
    • Bed in Men's 8-Bed Dormitory
    • Stayed 1 night

    - Fire alarm went out in the middle of the morning due to someone burn't toast on the toast machine (But not the hostels fault) - When I went inside the room, the room had a very strong oder of weed. - No way to control the A/C. The room was a bit too hot.

    - Friendly staff - Left a bunch of list on places where to eat and how much you wanted to spend - Keycard lockers - Free towels and breakfast - Best HI Property I've ever stayed at - Very clean bed and have to pillows! Bonus which I'm not complaining about. - Comfortable beds - Walking distance to tourist attractions

    Stayed in August 2024

  • Reviewed: 22 August 2024

    10
    Exceptional stay
    • Leisure trip
    • Solo traveller
    • Bed in Women's 6-Bed Dormitory
    • Stayed 3 nights
    • Submitted via mobile

    No complaints

    Everything

    Stayed in August 2024

  • Reviewed: 22 August 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Bed in Men's 8-Bed Dormitory
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The welcoming feel from the staff, the cleanliness of it all. And the kitchen was very spacious

    Stayed in August 2024

  • Reviewed: 21 August 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Bed in Men's 8-Bed Dormitory
    • Stayed 2 nights
    • Submitted via mobile

    The location & the comfort in the hotel.

    Stayed in August 2024

  • Reviewed: 20 August 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Bed in Men's 8-Bed Dormitory
    • Stayed 3 nights
    • Submitted via mobile

    Good position, close to the city centre. Clean and tidy, affordable and well organised

    Stayed in July 2024

  • Reviewed: 20 August 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Private Queen Ensuite
    • Stayed 3 nights
    • Submitted via mobile

    Great location and very clean

    Stayed in August 2024

  • Reviewed: 19 August 2024

    10
    Returning to New Orleans, Louisiana after +47 years.
    • Solo traveller
    • Bed in Men's 4-Bed Dormitory
    • Stayed 4 nights
    • Submitted via mobile

    The young drunk people and people who wouldn't clean-up after themselves when using that wonderful kitchen. 😕

    My initial visit to this hostel was, in general , extremely favorable. The kitchen was WONDERFUL!!! The staff was GREAT!!! I plan to return for future visits from Colombia and México. My Dreo Air Fryer (photo) was purchased from and delivered to this hostel by Amazon. It worked perfectly in the hostel's kitchen. NOTE: The coordinated deliveries between this hostel and UberEats, UPS, FedEx, U.S. Postal Service and Amazon were extremely competent and consistent.

    Stayed in August 2024

  • Reviewed: 19 August 2024

    10
    New Orleans...+47 years later.
    • Solo traveller
    • Bed in Men's 4-Bed Dormitory
    • Stayed 2 nights
    • Submitted via mobile

    The young drunk people...and the slobs who wouldn't help keep the kitchen clean.

    Location, facilities...especially the coordinated deliveries from Uber, U.S.P.S. and Amazon...and the great staff!!

    Stayed in August 2024

Showing 1 – 25

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