19 West 31st Street, NoMad, New York, NY 10001, United States
#268 of 425 hotels in New York
Guests' ChoiceBased on 365 hotel reviews
7.9Cleanliness
8.4
Comfort
8.4
Location
9.4
Facilities
7.5
Staff
8.5
Value for money
7.8
Free WiFi
8.8
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End of dialog contentReviewed: 23 September 2024
Ravi
United Arab Emirates- sometimes they were slow with delivering tissue/soap to the room - very pricey for the size
- it was new - amazing location & very safe - spacious room compared to other rooms in New York - good clean bathroom - drinking water machine
Stayed in June 2024
Reviewed: 20 September 2024
Ochoa
United StatesThe grumpy old man at the check in counter was in a bad mood. They had TV issues.
It was clean, the decor was nice and simple and at a great location. Great value.
Stayed in August 2024
Reviewed: 13 September 2024
Rosemary
United StatesLove the bath tub in my room, AC and comfortable bed.
Stayed in September 2024
Reviewed: 11 September 2024
Nadine
PhilippinesThe staff was very helpful when we asked for directions of the area. Francesco was very friendly and helped us carry our luggage. The was complimentary coffee or tea every day which was perfect to start the day.
Stayed in August 2024
Reviewed: 11 September 2024
Nadine
PhilippinesThe hotel was the perfect location for me and my friends. It was very accessible to the subway , the bus terminal and the famous sights like the Empire State and Times Square and shopping areas, Macy's was a few blocks and there is a Nordstrom outlet at the corner. The surrounding area was bustling but the hotel was located in a very quiet street. There was luggage storage across the hotel which was very convenient when we spent a weekend in Boston.
Stayed in August 2024
Reviewed: 8 September 2024
Tessa
NetherlandsAirconditioning worked well but was very loud, it was quite expensive for a week's stay but so is everything in New York.
Great location, lovely staff, free coffee/tea in the morning, comfortable bed, good wifi, gym had everything you need for a short visit. It was good value for money.
Stayed in September 2024
Reviewed: 31 August 2024
Jie
United StatesNo usb charger, you need to request for a fridge.
Location is superb. And room is very quiet. I had good nights sleep which is hard to get when u in the city.
Stayed in August 2024
Reviewed: 27 August 2024
Gebrela
United StatesThe room
Location
Stayed in August 2024
Reviewed: 26 August 2024
Marta
BelgiumThe airco is very noisy, and our window was one giving on fire stairs with other airco machines… so it was not a nice or silent view. The bed was a bit soft for me. Don’t order a taxi at reception, it seems the company they use has a very own perception of time: after waiting 40 minutes for a taxi supposedly arriving in 15 minutes, we had to jump in an Uber to make sure we catch our flight.
The room was spacious, nicely designed and kept spotless clean during our stay. Fridge, kettle, steamer were made placed in the room immediately upon our request. Overall, the hotel is nice and the staff is kind, and the little bar on the ground level is handy, pending you have time to wait for it as service is a bit slow.
Stayed in August 2024
Reviewed: 22 August 2024
Annette
United StatesMetal bedframe squeaked with the slightest movement. No coffee/tea in room. Toilet was running the whole time. Why wouldn't housekeeping notice this? TV didn't work
Clean, comfortable, great location, friendly staff, couch
Stayed in August 2024
Reviewed: 19 August 2024
Calvo
SpainThe air conditioning was noisy, the smell of the room was not too good and the sofa bed was very uncomfortable
The location
Stayed in August 2024
Reviewed: 17 August 2024
Carlo
ItalyNoisy air conditioning unit. No ligth, windows on an inner service space
Great old style, central. Large Marble bath.
Stayed in July 2024
Reviewed: 14 August 2024
Ana
SpainThe AC was noisy.
Perfect beds. Friendly staff and great location. Quiet.
Stayed in August 2024
Reviewed: 5 August 2024
Elissa
United StatesWe liked almost everything about our stay!
Staff was extremely helpful. They accommodated all our requests and went above and beyond to welcome us.
Stayed in August 2024
Reviewed: 2 August 2024
Osman
TurkeyWhen the shower handle came off. There were no handrails in the bathtub.
Comfort of the bed.
Stayed in July 2024
Reviewed: 1 August 2024
Courtney
United StatesWe had 2 rooms. One room was notably better than the other. The King with futon/couch was facing a brick wall and therefore dark and had a smaller tv and bathroom than the regular King room. The regular King room was perfect.
Staff was extremely helpful and personable. Location was great. Rooms were spotless and new. While there is no restaraunt at the hotel, there is a small cafe in the morning for coffee and muffins/danishes. Plenty of places close by to eat.
Stayed in July 2024
Reviewed: 1 August 2024
Huiqiao
United StatesThe room was very small. The poor sound insulation with a noisy neighbor disrupted our sleep.
The location was great, and the staff was very friendly and helpful.
Stayed in July 2024
Reviewed: 31 July 2024
Maija
LatviaGood location. Nice room.
Stayed in July 2024
Reviewed: 27 July 2024
Jules
FranceDaily cleaning, Good cleaning
Stayed in June 2024
Reviewed: 27 July 2024
Monica
United StatesVery Friendly staff! The room was spacious and big bathroom. Unfortunately the windows were “blind”, zero natural light The a/c machine was very noisy Nice bakery/cafe in the lobby
Stayed in July 2024
Reviewed: 20 July 2024
Elena
IsraelThe main bed was too soft for our taste. The sofa bed was a bit tricky to sleep on, since it had an uncomfortable step in the middle.
The room was very clean and beautifully furnished. Fresh and clean towels that were changed every day. We could get a free tea or coffee each morning. There was an ice machine on our floor.
Stayed in July 2024
Reviewed: 6 July 2024
Cora
Abkhazia, GeorgiaThe property was under construction. The bar was not finished yet. But when it gets finished it will be beautiful!
Clean, safe , centrally located and stylish.
Stayed in May 2024
Reviewed: 2 July 2024
Queenie
PhilippinesNo electric water kettle. Had to get hot water for tea at the cafe for a few
Great location, spacious room for much standards
Stayed in June 2024
Reviewed: 30 June 2024
Deanna
United StatesThe restaurant was under construction.
The staff is very helpful. The hotel is in the center of all attractions. I enjoyed the hotel has kept its beauty of marble floor and golden features. It gave an artistic look. Loved it.
Stayed in June 2024
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